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Customer Ratings & Reviews

Your price for this item is $49.95

Customer reviews

Rating 4.7 out of 5 stars with 4217 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Case's protection, fit, and ease of use, with many praising its durability and how well it fits the phone. They also appreciate the case's grip and find the price reasonable. However, customers are negative about the screen protector and some find the case bulky and heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 4,217 reviews
  • Rated 4 out of 5 stars

    Not For Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good durable case however it was just too bulky for me. Was hard for me to carry my phone on me with this case because it was so big. I had a hard time carrying it in my pocket. The protection was great but this case was just too big for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S7 Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for the pass month. The phone is great. Fast to operate, smooth when changing to new tabs or screens, great camera. Over all love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the color scheme, protects phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the portal cover for the charging port. Phone bounced when dropped. Stayed on and showed no sign of stress. I really like the bright orange frame on the face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my wife. She loves it. She is extremely tough on her phones...and the phone is still fine. That tells me the case is doing it's job superbly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone and i drop it without any worries about it breaking i havd had one for all my phones and my phone always look new when i take it out of the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD CELL PHONE PROTECTOR FOR PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several cell phone protectors over the years and have always found otter box to be a top quality product and lives up to expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good otter box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new one because my old otter box was worn out. This was a good way to order one since there were no shopping fees involved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my fiance that had to get a new phone because she would drop hers all the time. So I decided to get her a case so her phone would last her a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case for heavy duty use.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband is a contractor. Case has held up great for the past year!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Until something better comes along

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is just okay. It lasts long enough before you start looking for something better. If your phone gets hot, the rubber stretches out. The plastic screen cuts down on the sensitivity a little bit in places close to the edge.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Thatguy,

      We're sorry to hear that you're not falling totally in love with the Galaxy S7 Defender series! We don't typically see phones overheating in our cases, but we apologize that your rubber got stretched out. It also sounds like there might be a slightly bigger gap between your screen protector and the phone display than we would normally prefer. Regardless, our playful Otters are ready to dive right into a warranty claim! Just give them a ring at 1-855-688-7269, and they'll send you a new case to get you back to maximum protection!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box products. I bought a new phone and purchased this one because I have had the defender before. Keeps my phone close and handy and is very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same case for my Samsung Galaxy 4S and it saved my phone many times. After almost 2 1/2 yrs when I took the case off the phone looked almost brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Durable, attractive, but hardly dustproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a carpenter and despite keeping the port covers closed I have to remove the case to clean out the dust daily. It is bullet proof though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is how big it makes my phone now. Harder to put into my pocket at work, my jacket, by back packet due to size & gripper on the back of the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best armor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed the sanity the otter case has given. The phone gets the "red headed step child" treatment, and no issues thanks to the case. will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets the demand of protecting my phone and easy to carry and secure. Belt loop clasp is very durable, comfortable around the waist and secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a toddler, and this case has saved my phone multiple times, from his launches across the room! Otterbox should use toddlers for advertising their products!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    IT IS HUGE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a professional, and want to have a protected phone case on your hip, this one will protect the phone, for sure! BUT it is very large, and thick. Not a professional look...

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there TriggerFrank,

      We're so sorry to hear that you're finding the Defender case a bit too bulky for your style! The extra layers on the case provide maximum protection, but we understand that it can be a bit thicker than an average case. Perhaps you would like to try our Commuter case, which offers the same drop protection and has a slimmer style! Feel free to check this out with the link below, and if you have any further questions, please don't hesitate to reach out to us at 1-855-688-7269!

      https://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s7-cell-phones-black/4914700.p?skuId=4914700

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Perfect for son who is rough on phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son who is very hard on phones. This case will surely keep the phone in great condition, while keeping up with his active, rugged lifestyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbix defender case because im rough on phones and no matter how i drop them after 2 or 3 years my phones still look brand new and in working order

    I would recommend this to a friend