Customer Ratings & Reviews
- Model:
- 47380BBR
- SKU:
- 5329002
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Defender Series Protective Cover's protection and fit, with many praising its ease of use and overall quality. Positive feedback also highlights the case's grip and reasonable price. However, some customers expressed dissatisfaction with the included screen protector and limited color options. A few also mentioned the case's bulk, although many found it manageable.
This summary was generated by AI based on customer reviews.
Great grip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far good fit to phone and light weight.........
I would recommend this to a friendEnjoyed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it would buy it again and again Must have lot
I would recommend this to a friendOkay case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done don't think it's worth the money
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We’re glad that the Defender case is taking care of your Galaxy S7 edge. We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one-year limited warranty you get.
If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I have no issues , thank you again.
I would recommend this to a friendGood Creek coverage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job well. Has good screen prtector and ..
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the protection that the case gives my phone.
I would recommend this to a friendGood phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the good quality clear pictures and videos.
I would recommend this to a friend- Pros mentioned:Protection
Solid protection, but terrible responsiveness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, the Defender offers superb protection for my phone. But it's incredibly difficult to type with, especially the left side of the keyboard, making for a terrible user experience.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey DaveM,
We're so sorry to see that your experience with the Galaxy S7 Edge Defender series has not been meeting expectations! It sounds like that integrated screen protector might be sitting a little higher above your touchscreen than we would normally prefer, so please feel welcome to call our friendly representatives at 1-888-533-0735. They'll be thrilled to set you up with a warranty replacement and get you back to the trusted, functional protection that you expect!
Best,
OtterBox Customer Service Team
- Cons mentioned:Bulk
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like it it is to heavy and bulky and it is also uncomfortable and the price is too high they should make a slimmer less bulky version
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Johnny!
We're sorry to hear that you're not loving your Defender Series case. If you're looking for a slimmer option, we'd suggest checking out our Symmetry and Commuter Series for that device. Give us a ring at 1-855-688-7269 to talk more about that protection option.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Protects great, but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the sake of protection, this is great, but it's hard to get on, the touchscreen pass through is shaky, and it wouldn't charge on my inductive chargers.
No, I would not recommend this to a friend - Pros mentioned:Protection
Otter Box protects but hinders touch screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.S7 Edge is protected well in this case but screen response drops dramatically. Maybe it is the curved edges? Maybe it is the built in clear screen cover?
No, I would not recommend this to a friend Tough but.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is a tough device. However, unless the phone you are using provides a feature in which to increase the touch screen sensitivity, you will have to press hard to register touches.
No, I would not recommend this to a friendGood Printer - No document feeder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer, however when shopping for the printer I did not consider that a printer at this price point would not have ADF. My mistake. Returning to Best Buy to get the ET 4500.
No, I would not recommend this to a friendexpected a little more
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting a little more than the back side..I would still recommend the item but only for those that need a hard back cover
I would recommend this to a friendGREAT COVERAGE BUT...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection but screen cover makes typing on keypad a little harder, especially on edges of phone, Wish they had different colors. My husband and I get phones mixed up,
I would recommend this to a friend- Pros mentioned:Protection
Ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It protects well - but it's difficult to txt or to use my iPhone since the front cover is loose and it takes longer to press down
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Cris,
Thanks for your feedback! We are sorry that the screen protector on this Defender case is hindering your touchscreen experience. This is not normal and we absolutely want to get things turned around for you as soon as possible.
Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up!
Cheers,
OtterBox Customer Service Team
Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the otterbox and within the first week of having it. I dropped my phone and cracked the glass on my phone. Not as protective as I was told it would be.
No, I would not recommend this to a friendIts okay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As you would expect an Otterbox, it's a great protector but not a sleek look. I just need my phone protected, so I'm satisfied.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Techno,
We're glad this Defender Series case has your vote of confidence, protection-wise.
You're right - this particular series offers a more rugged fit. If you're looking for a more streamlined, stylish look, the Symmetry Series is the best match.
Should you have any further questions or concerns, please feel free to give us a call at 1-855-688-7269, and we'd be happy to boost your confidence.
Best,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
not a fan of this case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is one of the many EDGE cases that do not function with a screen protector. it will peel it up off the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Benjh1987,
We’re sorry that the Defender case is not quite working out for you. The Defender was not designed to work with an adhesive screen protector as it has one built in already. If you happen to have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have really liked otterbox defender products in the past, they have worked very well in protecting my phones after dropping them many times. This phone cover almost certainly protects the Galaxy S7 Edge from breakage but makes the phone impossible to use. The curved design of the phone does not lend itself to being covered and with the cover the screen is almost unresponsive.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Juliavz,
Thanks for being a fan of our Defender case over the years! We are sorry that the screen protector on this case is giving you a touchscreen problem. We assure you that this is not typical and we certainly want to get things turned around for you. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement set up!
Best,
OtterBox Customer Service Team