Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $38.99
Clearance
The regular price is $59.99

Customer reviews

Rating 4.2 out of 5 stars with 152 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 152 reviews
  • Rated 5 out of 5 stars

    Innovative Idea

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is a fair deal and makes a worthwhile investment for the longevity of your device with the versatility of PopSocket functionality. At a glance, I appreciate how sleek the phone case looks. It has a simple design that is completely black. Even though the PopSocket on the back is a large circle, I do not find it strange. The design with the PopSocket contributes to a basic yet flattering appearance. This phone case's main disadvantages are that it adds a bit more thickness to your phone than slim cases, and holding the phone case with the PopSocket collapsed can feel risky to slipping out of grip and being dropped due to the rear material texture. The OtterPop phone case's best strengths are the integration of the PopSocket into the case design (which includes all the benefits of owning a PopSocket) and the protection of an Otterbox Symmetry case. While collapsing the PopSocket does not make the PopSocket completely flush with the back of the phone case, it is still flatter than collapsing a regular PopSocket adhered onto an ordinary phone case. The flexibility to remove and reapply the PopSocket is lost since the case has a designated installation spot for the PopSocket, but that also means you do not need to deal with that adhesive attachment altogether or worry about perfectly centering your PopSocket (if you prefer it that way like me). The material of the matte polycarbonate is slippery, but I am OK with that since if it were entirely synthetic rubber, the phone case would be difficult to slip in and out of my pocket, as the texture makes the case more easily stash-able and retrievable. Otterbox and PopSockets collaborating is a genius partnership. With this phone case, I am able to have the reliability of Otterbox protection and convenience of PopSocket stability.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Wireless charging

    Rated 4 out of 5 stars

    GREAT CASE!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only took a star off because of the price... it's too much, IMO, but I love the case! Having the Pop grip for convenience is nice, and the fact that it's recessed when closed is a MUST for slipping the phone into a pocket! All in all it's a win, but I suggest waiting for a sale, like I did. All of the buttons well, and maintain a nice tactile click. In some ways, IMO, it upgrades the feel of the iPhone buttons even. User take note: you do have to remove the pop grip to wirelessly charge, but it takes mere seconds, and it's nice to know that you can swap in a grip for your own personal style, or alternate between several if you choose.

    I would recommend this to a friend
  • Pros mentioned:
    Durable
    Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    otterbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit expensive for a case, but def worth the value. Easy to hold with the pop socket and easy to remove if you didnt want it. Still charges via qi chargers and durable enough to keep device protected. Worked well with the current screen protector also.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Great Case - Limits charging

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a good Otter box case which does a good job protecting the phone. The down side is the case is too thick for the wireless charging to work (depending on the charger). If you utilize a wireless charger, it might not work after putting this case on.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Cosmo!

      We're sorry to hear about your frustration with wireless charging while using your Otter + Pop Symmetry Series case! While that case is compatible with Qi charging, we recommend removing the PopTop for the best charging experience. Additionally, you may notice some variation between the performances of different chargers, so another charger may better suit your needs.

      If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Durable, Pop socket

    Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I have been a Lifeproof case user for as long as I can remember. But the guy at Best Buy said that otterbox bought out Lifeproof. So, I needed a case and this is the one I went with. I love it! I’ve dropped it several times even in parking lots. My phones fine and not even a scratch on the case. The built in pop socket is a great, convenient bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Slim

    Rated 5 out of 5 stars

    Perfect way to protect my phone!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the built in pop - the case slides in and out of pockets with ease while still being able to be easily and comfortably held. I appreciate the OtterBox brand for the protection without adding a lot of bulk.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    It’s okay.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually buy Apple made cases for the most part but decided to try the Otter Box this time and the unfortunate part about it is not being able to charge it on our car Qi charger. We normally have to take this case off to charge it and that gets really annoying so we are still looking for one that can charge with out having to take the case off...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Sleek but slightly annoying

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the pop socket is swappable, but the wireless charging is hit and miss without the pop socket on. The charging pad has to be perfectly oversized with this case to get a good charge. This case also makes the pop socket accessories hang your phone at a different angle due to the lip around the pop socket (pop mount). No deal breakers but minor annoyances for sure.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Wireless charging

    Rated 3 out of 5 stars

    OtterBox - + Pop Symmetry Series Case iPhone 11 P

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought several Otterboxes over the years. Was always satisfied with all of them. What attracted me to this one was the pop-up. Unfortunately the case works only with some wireless chargers, most wireless charges do not work with this OtterBox. The regular sale price is too high. Only worth maybe half the price. Would not buy it again.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any frustration with your Otter + Pop Symmetry Series case! While that case is compatible with Qi charging, we do recommend removing the PopTop for the best charging experience. Additionally, some chargers will perform better than others, so you may have better luck with a different charger. If you run into any other issues with your case, please don't hesitate to reach out to us here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Pop socket, Protection

    Rated 4 out of 5 stars

    Nice and sturdy case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily fit on my phone for added protection. The pop socket is a plus!

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Great case with a draw back.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cases I’ve ever had on my iPhone X. Absolutely loved it. Yet on my new iPhone 11 Pro, I like it but I don’t love it. Wireless charging requires me to remove the pop socket from it for it to work. Other than that fantastic case.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She likes the color and the grip. Our son has thrown the phone several times with the case on and no damage, I guess that means it works well.

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 3 out of 5 stars

    Okay Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these cases for my iPhone X and loved it. This one, not so much. The Popsocket sits lower and isn’t as comfortable to hold. It also doesn’t seem to have as much room behind it for your fingers. Protection wise it’s a good case, just not an ideal placement of the Popsocket.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Daniel!

      We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case! We appreciate your feedback about the placement of the PopSocket, and we'll be sure to get it passed up the ladder to our Otters in the design lab! If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Durable

    Rated 4 out of 5 stars

    Great case, Real Sturdy just not Slim enough!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of the case. The only reason I won't give 5 stars is because it does add weight to the phone and is not that slim. But this also guarantees that the case is really sturdy and would provide adequate protection to your device if you are the one who is a bit clumsy, like me!

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket, Protection

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this with the pop socket permanently on. Great phone protection as well.

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket, Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that does a good job protecting my phone. Having the built in pop socket is cool too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the case.. it was hard to get it on.. I almost returned it but the lady at customer service popped my phone in! It’s very easy to change pop tops! And the case give great drop protection!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Pop socket

    Rated 5 out of 5 stars

    Great color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and love the pop socket that doesn’t stick out when not extend.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Pop socket

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sturdy case. Love the built in pop socket feature! Much less bulky than my last case.

    I would recommend this to a friend
  • Pros mentioned:
    Slim

    Rated 5 out of 5 stars

    Slim and durable!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly slim and durable. it's a matte black color. doesn't seem to get greasy. my makeup doesn't show or get stuck to it. i believe the packaging says i can switch out the pop-socket to another design, but i haven't tried yet. price is a little expensive, but i'm assuming it's because of the OB brand? the label is visible but not gaudy. i could put a sticker over it maybe lol. no issues pressing the buttons.

    I would recommend this to a friend