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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 58 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the Pan-Tilt Mount for Ring Stick Up Cam for its overall performance and functionality. Users appreciate the great product quality and the ability to move the camera to different angles. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 58 reviews
  • Rated 5 out of 5 stars

    Easy Install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this. Very easy to install and makes camera more useabl.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NO AC Adapter-Only compatible w Ring Cam w AC plug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this is a good accessory, but there are three versions and ALL REQUIRE an AC power adaptor. This version DOES NOT INCLUDE a power adaptor so is only compatible with the Stickup Cam indoor, the 2nd one includes an indoor AC adaptor the same as comes with the Stickup Cam indoor, the 3rd version comes with an indoor/outdoor AC adaptor. I wanted this for a stickup cam battery, but now this will FORCE it to become a wired camera. The way it works is you removed the base of the camera, and install this new base which has an extension that fits into the battery compartment. You then plug the base into the AC adapter which then powers both the camera and the pan and tilt. Specs state ONLY COMPATIBLE with the 3rd gen Stickup Cams. I will probably return, because I wanted this for an exterior battery camera. If I keep it is so I can use indoor. It is a waste of money to have a battery camera and then force it to become a wired camera. I wish ring had made this accessory work with off a 2nd battery, or they could also make the wired cameras to work outdoor with an outdoor AC adapter. Waste of products by duplication. The other versions cost 5-10 dollars more respectively. But if you try to buy the adapters separately it is 20-40 dollars. I would only buy this version if your camera has a AC adapter

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Misleading First Image, Product Is Just the Mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it was the actual Ring Stick Up Cam because the very first product image shows the camera, and the price is similar to the camera itself. While I’m sure this mount works exactly as intended and is a solid product, the listing is misleading at first glance. The actual mount should be shown first, then images of it being used with the camera. I do realize that not fully reading the description and making assumptions is on me, lesson learned. I returned this and purchased the camera instead. Just sharing so others don’t make the same mistake.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi JuliaGuglia.

      Thank you for taking a moment to leave your review rating on the Ring Pan-Tilt Mount for Ring Stick Up Cam. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs, and provide them with as much choice as possible. We would love to hear more about your experience with Ring. We invite you to share your experience with other Ring users, like yourself, on our Ring Community page. You can find the Ring Community forum by visiting Ring's website.

      Sincerely,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Best Addition to your Ring Cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a Ring Stick Up Cam you should pick up this tilt & pan so you'll get the full benefit from your device. You can move to view your camera angle full 360 view around without worrying about physically moving it. Best addition to an already great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best indoor camera. Tilting option is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full View of Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product to watch over specific surrounding areas and pets. The device allows for peace of mind when you step away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Item. Great Price

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Totally worth it. I use this on 2 of my cameras and it works perfectly. Planning on buying a couple more before we move.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very good picture Easy set up and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pan-Tilt Mount for Ring Stick Up Cam - White

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pan-Tilt Mount for Ring Stick Up Cam - White I bought 3 extra batteries so that when mine run low I can just exchange them and then charge the ones i took out. both the camera quality and the price point at best buy is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have six of these cameras and ordered two more with the 360 pan tilt. Game changer to be able to not only protect our property but to also have peace of mind to swivel cameras around to make sure we shut the garage door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good now I can move the cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool to be able to move the camera , would be even cooler if it would track movement if the camera is in armed mode so if something comes in to view you can follow while recording without having to move it from the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mounting for Ring camera, perfect for indoor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to set up and use. Once you charge the camera it’s easy to add to your existing Ring account.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    need to have ring product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product ring made!!! i love how i can move the camera af different angles and when im finished it goes back to its regualr position

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have with Stick-Up Cam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pan-tilt mount for the ring stick-up cam. It is a must-have addition. Movement is smooth and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Cam2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera i can hear everything loud and clear when im talking anywhere in my home and ourdoors and throygh my echo devices

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Just attach and go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns a fairly inexpensive stickup cam into a fully remote tilting security cam.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as stated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera but 1080p is sometimes not good enough.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Bomber.

      Thank you for taking the time to share your experience. I understand your concern about the 1080p resolution. At Ring, we still embody the inventor’s spirit, forever curious and driven to innovate for our Neighbors. While we’ve proudly secured tens of millions of homes already, we’ll keep on inventing until everyone can experience the peace of mind that comes with being Always Home.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera tilt works great. It allows you to see pretty much everything in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rotating camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ring cam with the rotating base I can view my living room and then rotate the cam and view my living room.

    I would recommend this to a friend
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