Customer Ratings & Reviews
- Model:
- B0946D128Y
- SKU:
- 6492190
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the smooth and quiet movement of the Pan-Tilt Mount for Ring Stick Up Cam. However, several customers have expressed frustration with the fact that the product does not come with a power cord, which prevents them from using it with a solar panel.
This summary was generated by AI based on customer reviews.
Easy Install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased this. Very easy to install and makes camera more useabl.
I would recommend this to a friend- Cons mentioned:Compatibility, Power cord
NO AC Adapter-Only compatible w Ring Cam w AC plug
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure this is a good accessory, but there are three versions and ALL REQUIRE an AC power adaptor. This version DOES NOT INCLUDE a power adaptor so is only compatible with the Stickup Cam indoor, the 2nd one includes an indoor AC adaptor the same as comes with the Stickup Cam indoor, the 3rd version comes with an indoor/outdoor AC adaptor. I wanted this for a stickup cam battery, but now this will FORCE it to become a wired camera. The way it works is you removed the base of the camera, and install this new base which has an extension that fits into the battery compartment. You then plug the base into the AC adapter which then powers both the camera and the pan and tilt. Specs state ONLY COMPATIBLE with the 3rd gen Stickup Cams. I will probably return, because I wanted this for an exterior battery camera. If I keep it is so I can use indoor. It is a waste of money to have a battery camera and then force it to become a wired camera. I wish ring had made this accessory work with off a 2nd battery, or they could also make the wired cameras to work outdoor with an outdoor AC adapter. Waste of products by duplication. The other versions cost 5-10 dollars more respectively. But if you try to buy the adapters separately it is 20-40 dollars. I would only buy this version if your camera has a AC adapter
No, I would not recommend this to a friend - Pros mentioned:Peace of mind
Peace of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already have six of these cameras and ordered two more with the 360 pan tilt. Game changer to be able to not only protect our property but to also have peace of mind to swivel cameras around to make sure we shut the garage door
I would recommend this to a friend - Pros mentioned:Easy setup
Good Choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is easy to set up and use. Once you charge the camera it’s easy to add to your existing Ring account.
I would recommend this to a friend - Cons mentioned:Limited
Little to no real utility . No auto tracking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no way to set more than 1 default posting. Ring app does not perform automatic camera focus and tracking. With wide angle performance on the ring cameras, you are better off buying two camera back to back rather than have just one camera with the pan and tilt.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi FASTNL.
Thank you for sharing your feedback with us and other consumers. We value the experience you have with Ring, and want to ensure the Ring Pan-Tilt Mount is meeting the standards it's intended to provide. The Pan and Tilt feature is an invaluable feature of the Ring Pan-Tilt Mount that allows you to have a wider viewing range and see more of what is happening at your home. We would like to ensure you are getting the most from your device.
It sounds like the device is not performing as expected. The Pan-Tilt Mount is designed with 360° pan coverage and 117° tilt coverage. We have included the instructions for using the Pan-Tilt feature here:
In Live View, tap Rotate then use the horizontal and vertical motion control arrows to pan or tilt your camera.
Tap and hold an arrow to move your camera until you lift your finger or the camera reaches the end of its coverage range.
Tap an arrow once to move the camera in smaller increments.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out at to our community if any additional information is needed regarding your Pan-Tilt Mount concern.
Thank you,
Melissa from Ring.
___________________________
- Pros mentioned:Great product quality
Pan-Tilt Mount for Ring Stick Up Cam - White
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pan-Tilt Mount for Ring Stick Up Cam - White I bought 3 extra batteries so that when mine run low I can just exchange them and then charge the ones i took out. both the camera quality and the price point at best buy is awesome
I would recommend this to a friend - Cons mentioned:Power cord
Pan tilt without power cable!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thinking it had a power cord with it but nope! Cant get it to work on a solar panel so bought one power cord and nope didn't work now buying another power cord to hook one to pan tilt and one to camera. Maybe i can finally get it to work. Ugh!!!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MrsCardsfan2013.
Thank you for taking the time to share your experience with us. We understand the importance of having all of the parts that you need so that you can begin using your device. The features and technology provided by the Ring Pan-Tilt Mount are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we are here to provide you with a concrete resolution as quickly as possible.
It sounds like you are missing some of the parts that you need to properly set up your device. Here is a list of what comes in the box with the Ring Pan-Tilt Mount:
Pan-tilt stand
Wall mount
Installation tools
The power adapter is sold separately or included with the Ring Stick Up Cam Plug-In.
If any additional information is needed regarding your Ring Pan-Tilt Mount, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Amilia from Ring.
- Pros mentioned:360 view
Best Addition to your Ring Cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you own a Ring Stick Up Cam you should pick up this tilt & pan so you'll get the full benefit from your device. You can move to view your camera angle full 360 view around without worrying about physically moving it. Best addition to an already great product.
I would recommend this to a friend - Pros mentioned:Smooth movement
Must have with Stick-Up Cam
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the pan-tilt mount for the ring stick-up cam. It is a must-have addition. Movement is smooth and quiet.
I would recommend this to a friend Ring Camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Ring cameras. I have them all over my house and use it for motion and the doorbell. It’s also fun catching funny things happening when you might not have been recording!
I would recommend this to a friend- Cons mentioned:Additional cost
Power cord not included
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t realize that you would have to purchase a power cord as well for this to work. Seems rather expensive for what it does.
I would recommend this to a friendBrand response from Ring
Posted .Hi Robbie.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Pan-Tilt Mount right away. The features and technology provided by the Ring Pan Tilt Mount are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like the device is not operating as expected. The Ring Pan-Tilt Mount is an easy-to-install mount that lets your Stick Up Cam Plug-In pan and tilt. Now you can see exactly what is happening inside or around your home. The Ring Pan-Tilt Mount requires the Ring Power Adapter Barrel Plug (sold separately or included with Stick Up Cam Plug-In). The box includes the pan-tilt stand, wall mount, and installation tools.
If any additional information is needed regarding your Ring Pan-Tilt Mount, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
- Pros mentioned:360 view
360 view capability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great add on for my camera to allow 360 view of my backyard.
I would recommend this to a friend - Pros mentioned:Peace of mind
Full View of Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product to watch over specific surrounding areas and pets. The device allows for peace of mind when you step away.
I would recommend this to a friend Great rotating camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Ring cam with the rotating base I can view my living room and then rotate the cam and view my living room.
I would recommend this to a friend- Pros mentioned:Great product quality
Ring camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Its was awesome! The product quality is great!
I would recommend this to a friend Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps give a wider range to your camera, only works manually.
I would recommend this to a friendBest
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best stuff I have in my house while I’m sleep it protects me and my family.
I would recommend this to a friendGood Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product to watch my pet while away from home.
I would recommend this to a friend- Pros mentioned:Easy setup
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and very good picture Easy set up and installation
I would recommend this to a friend Security camara
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente small divice good pictures well build for the money
I would recommend this to a friend
What experts are saying
