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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2844 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note that this product is highly regarded for its ease of use, excellent sound quality, and effective call-blocking capabilities. While users appreciate the comprehensive feature set and simple setup process, some have expressed concerns regarding the longevity of the battery. Additionally, while most find the performance satisfactory, a few users have noted that the volume levels and reception consistency could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,844 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Zero Battery Life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated the Panasonic phones to this model, and the battery life is HORRIBLE. It seems like after every phone call the battery dies. It will say "no link" or just need to be charged. I will need to return, find new phones and train my elderly MIL on how to use a new brand. :(

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. We are very sorry to hear about your experience so far with your Phone System. Your product is under Manufacturer Warranty for one year from the date of purchase and if you wish to discuss your experience further, please contact us:
      shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Rated 5 out of 5 stars

    Good product well sold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as advertised. Sales perfon did a noce job but could have ben a bit more aware ofdevise

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    New phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition. I can even read the screen very readable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    Was lucky to find a great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product BUT limited stock of comparable products

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Cons mentioned:
    Reception

    Rated 2 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed I originally had a Panasonic single cordless phone which lasted years, the new ones is a three phone package and it works fine half of the time but the other half of the time we cannot get it to work properly.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. If you need further guidance, kindly let us know and we will happily assist you. You can contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 4 out of 5 stars

    Fine upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old wireless phone developed a buzz during calls. This phone eliminated that annoyance.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Phones for All

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. There are enough handsets to keep a phone in every room

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Panasonic

  • Rated 5 out of 5 stars

    Rare land line phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value for the money. Happy with the performance of the phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Clear calls, only the main station gets plugged into a phone line.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    DISCONTINUED

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 months ago because it is advertised as an expandable system only to find out it is now discontinued & satellite units to expand it with are not available. Poor way to do business Best Buy!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We thank you for sharing your feedback with us. The handsets for this model have not been discontinued, neither the system itself. You can purchase handsets KX-TGEA60, KX-TGEA61, KX-TGFA61 and KX-TGTA61. -A Panasonic

  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this purchase. A good product and very well made.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    good House phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and a much better connection then my last phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Much better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace old home phone. Like the features of this set. Tells me when the battery is low.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    plenty of phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine , had enough phones to replace all in the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    landline

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these phones are great for having a landline available

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old cordless set was aging, so I bought this one. Great features with two extensions. Worth the price $80.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this kit, like the color and operation, very cool

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Rated 5 out of 5 stars

    Adding handsets is easy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone system. Bought several months ago and added 2 additional handsets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd panasonic phone....................never even look for another brand

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 2 out of 5 stars

    Disappointed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in this system, as my older Panasonic phones had been quite good until recently. I had them for 11 years. After setting this system up (which was quite easy, which is a plus) they kept dropping calls after a few minutes. Very frustrating! I liked everything else about the phones, but had to return due to this problem. I’m having better luck with another big name phone maker, and not getting dropped calls. I’m sorry, as I really loved my old Panasonic, and expected the same quality - which wasn’t there.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

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