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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 315 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are satisfied with the 4 Device Remote Control's ease of use, affordability, and performance. Many appreciate the convenient size and functionality of the remote itself. However, some customers experienced compatibility issues, and a few noted concerns about the size and responsiveness of certain buttons. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding compatibility and button quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 315 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this remote!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a OLED 65” Samsung TV and Sound Bar, ive had to order a remote from Samsung in the past and it came in not fully working the replace or return process was too much, so I just ate the cost (never buying Samsung again, but this remote controls everything very nice. Wish i would just got an aftermarket remote in the 1st place may be i would dislike Samsung so much, TV and Sound Bar are good great to be honest, but working with them for anything has never worked out. I have all Samsung appliances, TVs basically everything in my house. I used to be a fanboy, which is why ill never buy another product from them. Get this remote, it will make things easy. Set up was less than two mins

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote was easy to program and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great replacement remote control and super easy to set up. You’ll not be disappointed with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote cannot write that much about a remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grate remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, we lost our remote so we had to get another one this one is working perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for my Samsung tv. I recommend to use this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent universal remote control! You can program it for up to four devices and it works like if it was their own. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote actually works really well, I have an Apple TV and the only thing is the tediousness switching from tv to strm button. Only thing is I can’t turn my tv on through it but I will figure that out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and I like it. Help me to change channels, up and down the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 1 out of 5 stars

    Remotly semi good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice control the only rhin hard to program to ruko remote still having trouble withnit but ill figure it out works eell for my tv.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Valued Customer, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST. GETechSupport

  • Pros mentioned:
    Ease of use, Price
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected easily Also connected to my Roku Mute button is a bit small Great value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    nice remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well balanced, fits my hand well, a bump on the 5 button would be nice. it can find the sleep timer that is two menus deep. if it was back lit it get an excellent rate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    OK buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all of the functions work. For example the input, switching between HDMI 1 and HDMI 2. Sometimes it works, other times no. Otherwise, it’s easy to set up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Philips-4 Device Remote Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Philips 4 Device Remote Control because I needed a universal remote as I lost our cable box remote. I was able to follow the instructions to get the remote to work except for being able to change the channels. After trying for a few hours to get the remote to change channels, which I could not get it to do, I just gave up. I don't know if this device allows the changing of channels when a cable box is hooked up to the TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, works great and will buy again. Will recommend to frieds and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Replacement Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this universal remote to replace the beat up and damaged one we had been using for years that came with our Panasonic TV. Pros: The overall quality on this remote appears great and is much better than the remote we originally used. Buttons are responsive and the plastic seems strong enough it can be dropped from a low height without breaking. Cons: I had some initial problems with pairing this to TV but after some trial and error with all of Panasonic codes, I eventually found one that worked. Overall: I recommend picking one of these up if you're in need of a replacement universal remote. Also, I highly suggest keeping the user manual and codes as this thing will literally pair with hundreds of TVs on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Better than original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Philips Remote Control worked out great for us. My Husband and I sometimes have difficulties with modern technology. However, we had no problems setting up the device and it has worked out well for us. It is even better than the original remote that came with our television.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A remote that easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control worked right away without me having to look up any codes for the Samsung TV or the TCL sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and use. Good value product in all ways.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works very well. It’s not expensive and not bulky. I’m very pleased with with this item. It makes it very easy to change to other Chanel’s and works very well with my TV.

    I would recommend this to a friend
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