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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 763 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are positive about the shaving performance and overall effectiveness of this product, frequently noting that it provides a close trim and exceeds expectations. Users also appreciate the long battery life, ease of cleaning, and the quiet, lightweight design that makes it comfortable to handle. While the device is generally well-regarded for its value and convenient charging, a small number of users have reported experiencing minor skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 761 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Shaving for a whole week on single charge + head!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought during Black Friday sales, as it was only a little more than three cost of replacement blades. USB charges with your own ac adapter - comes only with the cable. Plugged into my iPhone charger and charges in a few hours. I have shaved my head -bald - face and neck for a FULL 7 days and did not have to recharge. It does not operate with quite as much power as my standard cordless Philips Nireclo Series 5000, so takes just a few minutes more to shave. This is is VERY MUCH LIGHTER. I love the simple design. And great to have a travel and backup shaver now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Shaving performance

    Rated 5 out of 5 stars

    Philps electric razer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The razer is great. The razer is as good as shaving. Not much noise. Easy to use. I don't know why I waited so long to buy..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Shaving performance

    Rated 5 out of 5 stars

    Excellent shaver. A must buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shaver has been a must have item at home for grooming. I shave about once or twice a week and this norelco shaver gives a very clean shave each and every time. It also holds an excellent battery life that holds charge for a very long time and cleaning is a breeze with just a quick wash at the sink.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Shaving performance

    Rated 5 out of 5 stars

    Amazing shaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Philips Shaver 5000 has been an excellent purchase. It gives a close, comfortable shave without irritation, even on sensitive areas. The blades glide smoothly, the head is easy to clean, and the battery charges quickly and lasts a long time. It feels durable and well-designed. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Shaving performance

    Rated 5 out of 5 stars

    Phillips Norwlco Shaver 5000X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the cost of the razor. My old razor was not shaving certain areas on my neck. New blades would not have made a difference either. So, I decided to buy this razor and I am impressed with the ease of using and cleaning this razor. I am finished shaving in no time compared to my old one. No irritation or burn after I dry shaved. Handle is easy to hold. Extremely happy I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father’s Day Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad very much appreciated this present, I gifted him for her Father’s Day as a very high-quality shaver and I snagged this for a steal. This is not gonna speed up your aging or worsen your skin as this is really good for every day shaving and I recommend it for everyday shaving because it causes minimal to no irritation and because it has a hard time tackling longer hair but of course a trimmer is provided to tackle longer hair. It is for the ideal guy who needs to look cute, who needs it for their looksmaxxing or just a guy who appreciates a clean shave or a guy who shaves daily and wants to switch over to a skin friendly option compared to a traditional razor and a guy who needs a quick shave. I would highly recommend this if you could find it on sale. Best Buy always got the deals. They hooked me up and they provided quality at a great price. Thank you Best Buy and Phillips for putting this banger on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norelco 5000X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i spotted the same I knew its a steal for the quality. Indeed it is. I have had Philips since its 15V version for decades (and that one still works). This is very nice sleek, and compact for travel which I really like. Shaving is good - still face is getting adapted to it but it always comes out smooth. Looking forward to years of use and smooth shaves! The pic shows the 5000X in front with his "older brother" (I even forget its model). both work and in fact compete with each other. Speaks of Norelco quality simply. Highly recommend this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the power output is a bit on the low side.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for quite a while, my overall impression is pretty good; the only downside is that it takes a relatively long time to use each time, as the motor doesn't seem to rotate quite as quickly or powerfully as I'd expect.

    I would recommend this to a friend
  • Pros mentioned:
    Shaving performance

    Rated 4 out of 5 stars

    Travel shaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shaver works good for a travel shaver. It is not a close shave but good enough for traveling. The battery life is not the best so carry the plug to charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Shaving performance

    Rated 4 out of 5 stars

    Norelco Shaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good in what it supposed to do, clean shaving. Tried it as dry shaver (no foam or even water) and wet (with foam) and found it works good when using foam. It could be my habbit so far thats causing me feel like it but found it so convenient. Now its gonna be always in my travel bag. Only one complaint, if i charge it fully, it does not remain for even few days and drains battery. But overall, good equipment added that works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Philips Norelco shaver 5000x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really great and this is my 3rd shaver I buy and I have wonderful experience I just love it work so good.I recommend to everyone who shave daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a deal of the day sale ,does a good job very quiet . I can’t see why you would spend three times more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Philips Norelco - Shaver 5000X, Rechargeable Wet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Llke: Working well and quite. Dislike: Sort Recharge cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice shaver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best thing I like about this shaver you can wash it because it’s a waterproof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shaver is excellent — it shaves smoothly and causes no skin irritation

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't do it's intended function well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to say this but I am extremely dissatisfied with this razor. I have one that is many years old and purchased this one because I thought the charge may not work much longer. Unfortunately, this new one does not work half as well as the old one and the blades were never changed on the older one. I do have a beard so only the neck is shaved. I have been online trying to take advantage of the 45 day return but it seems to be impossible to complete or find how do it online. My old red Phillips shaver feels much better built than the new one also. That is a shame.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectations on this was very High. I only bought it because it was in special and even with that. If I could get my money back, I would and I would go back just purchasing the one dollar razors honestly. In my eyes, more clutter for the restroom. Save your save your $40

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for the win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philips Norelco shavers have been around since 1948 for a reason. Reliability. Combine that with Best Buy promotional pricing (even better than the warehouse clubs) and it's a no-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Shaving performance

    Rated 4 out of 5 stars

    Phillips Norelco Shaver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, value priced. Worked excellent, but husband preferred other model.

    I would recommend this to a friend
  • Pros mentioned:
    Shaving performance

    Rated 5 out of 5 stars

    A DIAMOND IN THE RUFF!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives you a very smooth close shave, no nicks no cuts no problem!!

    I would recommend this to a friend
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