Customers enjoy the picture quality, price, easy setup, sound, and 4K resolution of the 50" Class LED 4K UHD Smart Xumo TV. They appreciate that it offers great value for the price and has a clear and beautiful picture. However, some customers have experienced issues with Wi-Fi connectivity, limited app selection, remote control sensitivity, slow response time, and the operating system.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,406 reviews
Pros mentioned:
Easy setup, Picture quality, Sound
Rated 5 out of 5 stars
Great deal!!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been a great TV, it has great video and sound. It doesn't look like anything special in my picture, don't judge the mess but we use it for everything, from game consoles to our computer monitors, and it always works really well. It's the perfect size. My favorite thing about it is how easy the user interface is, from the set up to everything else, using this TV has been nothing but a breeze since day one.
Definitely recommended and I would buy this TV again.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 5 out of 5 stars
Pioneer XUMO
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this is a great 50" TV..It replaced my Toshiba i had in my bedroom and so far i am completely happy with it. The only thing that bothers me about this TV is when cutting it on , there is a 10-15 second delay before it actually starts booting up and that is a bot bothersome to me. the apps are all different. Oh the other thing is when I want to use my Fire TV stick I have to go into settings and use the Pioneer remote to access Fire TV and then I have to use my amazon remote to work the TV and after cutting it off I have to use the amazon remote to cut it back on because the Pioneer remote doesn't work with Amazon fire stick. overall, i would give it a 5 rating. Photos are ones i downloaded when my TV is in idle mode. Not sure why this review wont allow me where it asks Would you recommend this item?* i want to say YES but it wont allow me to click on the "yes" option..
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Hi DavidP. Thank you for your kind words and positive feedback. We’re thrilled to hear about your wonderful experience with us. Your satisfaction is our top priority, and we’re grateful for the opportunity to serve you. If there is anything that we can assist you with, please contact us at 1-888-287-7658 for further assistance. Ivy | Pioneer Support. https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
Pros mentioned:
Price
Cons mentioned:
Limited apps
Rated 4 out of 5 stars
Can’t watch my fav app on this tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV is different from what I am used to. I’m
A Samsung Apple TV girly. Never heard of XUMO but for the price it’s worth it. The only downside for me was I can’t add the app PHILO and that’s one of my fav apps so that sucks. It’s for my bedroom so it’s not my primary TV so it serves it’s purpose.
I would recommend this to a friend
Pros mentioned:
Easy setup, Picture quality
Rated 4 out of 5 stars
Great Deal for this 50" LED 4k UHD TV!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this television on sale and I wasn't sure if it was going to be that great. Set-up was easy, I didn't want the voice control so I did have an issue pairing the remote, but it worked without pairing anyway. The picture is surprisingly clear for a television at this price point. My daughter loves it in her room, she can see it from all the way across her bed. And seen as she rarely leaves her room, I'm sure she will enjoy having something else to do besides complain all the time that's there's nothing to do!
I would recommend this to a friend
Pros mentioned:
Easy setup, Picture quality, Price
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing quality and the price was definitely affordable for the size. set up was easy
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Thank you for your review, KeysW! We're delighted to hear that you're impressed with the quality and affordability of the Pioneer 50" Class LED 4K UHD Smart Xumo TV. It's great to know the setup was easy too. Patricia | Pioneer Support
Pros mentioned:
Picture quality, Sound
Rated 5 out of 5 stars
Good Choice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with the choice. I bought it because it was at a discount and I was surprised especially the picture and sound quality compared to other brands that offer similar prices for the same size. The control speed is not the best but the wifi works well and has a variety of apps. Undoubtedly its strong point is the image and sound. The order arrived on time and in perfect condition. I recommend.
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Thank you, FelipeMB, for sharing your positive experience with the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you are pleased with the picture and sound quality, as well as the timely delivery and overall value. Your recommendation means a lot to us and helps us continue to provide great products and services. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Pioneer TV is a great value for the money
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ive had this 50’ TV since Dec 2023 and i now can highly recommend it. 6 months of use with no problems or issues. Picture quality is excellent. I installed this TV on my covered patio. I use the xfinity remote box to connect to my wifi with no problems. The price of this TV is much lower than LG and Sansung, but the quality is equal to or better.
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Hi ChetR! I am incredibly grateful for your positive feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV. It's heartwarming to hear that you have had 6 months of problem-free use with excellent picture quality, even after installing it on your covered patio. The fact that this TV offers great value for your money and comes with a 1-year manufacturer warranty only adds to the appeal of this quality product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is amazing! Beautiful picture and lots of options for Smart TV use. Excellent quality at a more than affordable price. A must buy. I actually have two of them. A 55” and a 50”.
I would recommend this to a friend
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Grab it while you can
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got two of these for my 12 and 13 year old for Christmas it was a great Buy I only spent $199 per TV the picture and sound quality is fantastic one uses it for their PS5 the other uses it for their Xbox x they absolutely love their TVs and for a mom on a budget couldn't have asked for a better deal
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the tv! I got this tv before the holidays and I have zero complaints about it! Easy set-up and the picture is clear and just big enough for the space. I also got it at an exceptional deal when I bought it.
I would recommend this to a friend
Pros mentioned:
Picture quality, Price
Rated 2 out of 5 stars
Sad @ wifi and apps freezing but great pic. 2/10
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As just a TV and in terms of picture quality and volume, it was Great and the price was ridiculously awesome!
For cable or an input TV, on a huge budget, it's perfect!
HOWEVER in terms of an actual Smart TV, probably the WORST I've ever had to deal with...
Wifi was constantly dropped and the apps were constantly freezing.
If you go through the settings and look up power setttings (or something like that), it gives you a reset option and that helped, twice, (after already having to do the factory reset before which DIDN'T help). But then, this last time, it won't open any of the apps anymore, as in actually go into whatever show or movie you're trying to watch on Amazon, Netflix or Disney. Sad because I was really liking it and the voice feature was cool too but how often am I supposed to keep resetting it and hoping it works..? Bought it for my 78 yr old mother and she couldn't watch it unless I was there to trouble shoot it for her, EVERY SINGLE TIME we turned it on. At this point, too many hours lost and not trying to keep doing this. Sorry, Pioneer... I tried. Gonna go trade it in for another LG.
No, I would not recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Hello AngelB,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation and if the TV constantly freezes. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to purchase a new TV bigger in size for my living room. I did not want to pay a lot. I saw that this TV was on sale and decided to give it a try. The picture quality is great the sound is great it comes with a lot of popular apps already downloaded which is great. The only issue is I wish that you could download apps onto the TV. There is one app that I have on my old TV that I cannot put on this TV because you cannot download any apps. What comes on the TV is what you get. Other than that I am enjoying my purchase.
I would recommend this to a friend
Pros mentioned:
4k, Easy setup
Rated 3 out of 5 stars
Mine came defective, Bestbuy handled it amazingly
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mine came with a few dead pixels but after a talk with Bestbuy, they picked it up and dropped off a replacement free of charge. This has been a great TV, it has great video and sound. It doesn't look like anything special in my picture. No matter what I use as my source, it always works really well. Size is perfect as well. My favorite thing about it is how easy the user interface is.
I would recommend this to a friend
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Impressive Pioneer TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am pleasantly surprised of the quality of this Pioneer Xumo TV. I honestly think that it's picture is as good as my 65" Samsung. My only regret is not buying the larger screen size. I've let my friends and family know how good they are, in case they're thinking of buying a TV Highly recommended....you can't go wrong with the price either.
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Hi RPro! Thank you for your positive feedback on the Pioneer - 50" Class LED 4K UHD Smart Xumo TV. We’re delighted to hear that you’re pleasantly surprised by the quality and that you find the picture as good as your 65" Samsung. It’s great to know that you’ve recommended our TV to your friends and family. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-50-class-led-4k-uhd-smart-xumo-tv/6543648.p?skuId=6543648
Rated 5 out of 5 stars
Breasia Alonzo Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
**Best Buy Electronics Review**
I recently visited the electronics section at Best Buy, and I was thoroughly impressed by my experience. The variety of products available—from the latest TVs to cutting-edge laptops—was remarkable. The layout was intuitive, making it easy to navigate through different categories.
What stood out most was the knowledgeable staff. They were approachable and eager to assist, offering insightful recommendations based on my needs. I appreciated their willingness to answer all my questions without any pressure to buy.
The store also featured plenty of hands-on demonstrations, allowing me to test products before making a decision. I found the prices competitive, and the ongoing promotions were a nice bonus.
Overall, Best Buy's electronics area exceeded my expectations. I left with exactly what I needed and felt confident in my purchase. Highly recommended for anyone looking for quality electronics and excellent service!
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Hi BreasiaA,
Thank you for your wonderful review! We're thrilled to hear that your visit to the electronics section at Best Buy was impressive and that you found a remarkable variety of products. It's great to know that our intuitive layout and knowledgeable staff made your shopping experience enjoyable. We're glad you appreciated the hands-on demonstrations and competitive prices.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would give it a perfect 5 if not for some initial confusion, though admittedly some portion was user error.
Initially I found it confusing that tv would change itself from 'standard' viewing mode to 'game' mode (switching to my Xbox.)
This world then cause the tv to randomly switch it's input which is a huge deal when you're in a game with your friends and you're the reason the game is lost. I like to manually configure my picture settings and after some determination figured out how to do that with this tv. I don't know if that did the trick, I suspect so, but the random input switching stopped thereafter.
Now it works like a dream. There's no way I could've afforded a tv this big if it didn't have that issue so I'm grateful. It was my first true high definition tv as well. If I knew how to fix that issue step by step I would include it here but at the time I had no way of knowing I was fixing anything so my apologies. I recommend messing with the picture settings if you have the issue I did.
In case it helps I did not download the app for the tv but I did all the updates.
I've had it since September 2024. So far so good.
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Thank you, KristinaS, for your detailed feedback! We're glad to hear that you're now enjoying your Pioneer 50" Class LED 4K UHD Smart Xumo TV and that it works like a dream for you. Your insights on configuring the picture settings are valuable, and we appreciate you sharing your experience. It's great to know that you're satisfied with your first high-definition TV. Jeth | Pioneer Support.
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Amazing!!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing! Fast operating. Clear photo. For the price, this tv was a steal!
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Thank you for your fantastic feedback! We're thrilled to hear that you're enjoying the fast performance and clear picture quality of your Pioneer 50" Class LED 4K UHD Smart Xumo TV. It's great to know you feel it was a steal for the price!
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a wonderful experience with your TV.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We got this tv on sale. Was hoping for the best! Thai was replacing our small tv in the garage. Great quality for the price.
I would recommend this to a friend
Rated 5 out of 5 stars
So far its great! Exceeded my expectations by far!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this on sale for $149.99 plus I had a five dollar reward. I have to tell you, for $144.99 this 50” TV is a steal. Picture quality out of the box is impressive at this price point. I have it wall mounted in my lanai outside in the pool area and glare is not a significant issue. I have read some reviews stating there is some lag in the OS, but for this price it is something that can be dealt with. I actually find it bearable. I also read about limited app availability on the Xumo platform. At least all the apps I use are available so I’m not complaining on that side. You can also download an app that controls the TV with your phone. I found that it’s pretty responsive. I cannot speak of the durability, but if this TV were to last a good five or six years, I would say it’s money very well spent.
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Thank you for your detailed review, Blasterz777! We're thrilled to hear that your Pioneer 50" Class LED 4K UHD Smart Xumo TV has exceeded your expectations, especially at such a great price. It's wonderful to know that the picture quality is impressive and that glare isn't an issue in your outdoor setup. We appreciate your insights on the OS lag and app availability, and we're glad to hear that these aspects are manageable for you. It's great that you found the phone app responsive as well. We hope your TV continues to serve you well for many years to come. If you have any further feedback or questions, feel free to reach out. Enjoy your new TV!
- Shiela | Pioneer Support
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Love
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this Tv. The pic is so crystal clear and at a great price.