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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 206 reviews

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  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with Playground's overall performance, smooth gameplay, and usefulness, with many noting it as a great source for healthy family fun. The simple setup process is also appreciated. However, some customers have concerns regarding the subscription cost and tracking accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 206 reviews
  • Pros mentioned:
    Gameplay, Usefulness

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. It is a great gift for families, friends, or extended family. There are so many different options if games/activities for a variety of ages and interests. It came with everything needed and was so easy to set up. I love how it doesn't require any remotes to actually play the games. My 3.5 and 8.5 year old loved it. My 1.5 year old also enjoyed trying to copy along with his sisters. Nex playground is a great way for your kids to stay active, have fun, and laugh together. Definitely recommend this to families with children.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    More than just video games!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nex Playground is a fantastic way to get the whole family moving!. It's more than just video games, its and active experience. The games are fun and engaging. Set up was simple, and there's a nice variety of activities for all ages. We've been having a blast with it, and its perfect for getting some exercise while having fun together.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Ultimate Family Fun System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system as a Christmas gift for my 9-year-old son, with the hope it would be something the entire family could enjoy together. To ensure it worked well, I set it up during a New Year’s party with friends, and it quickly became the highlight of the evening. The setup process was incredibly simple, even for someone with minimal technical experience. I had it ready to go in no time, which reassured me that both my son and the rest of the family would have no trouble using it. The gameplay exceeded my expectations, with motion tracking that was highly accurate and responsive. Despite reading some reviews mentioning tracking issues, I experienced none of those problems. By following the provided guidelines—such as avoiding clothing that blends into the background, limiting the number of people on-screen, and steering clear of heavily patterned clothing—I was able to optimize the system’s performance. Everyone at the party, from kids to adults, had a blast, proving it’s not just for kids but perfect for family gatherings too. I’m excited to present this gift on Christmas morning, knowing it will bring joy to my son and create memorable experiences for the entire family. The system’s intuitive design, ease of use, and reliable performance far surpassed my expectations, making it a truly worthwhile purchase for family fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Family time got better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tool to bound with the kids and get healthy.i am not able to spend time with my niece and nephew much outside but when we got this we had a blast.

    I would recommend this to a friend
  • Pros mentioned:
    Usefulness

    Rated 4 out of 5 stars

    Overall fun family games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ✅ What I Really Like • Plug‑and‑play simplicity It’s a cube you connect via HDMI, no controllers needed—just jump in and start playing. Setup is super easy • Impressive motion tracking Its camera and AI detect body movements quickly—under 150 ms latency—making gameplay feel intuitive and responsive . • Great for kids and families It’s designed for 5+ age groups with safe, non‑violent games ⚠️ Where It Falls Short • Limited game library Includes only 4–5 built-in games. You must pay a yearly $89 “Play Pass” for around 30–20 additional titles. Many feel simplistic or repetitive • Lacks depth Great for quick party sessions, but it doesn’t satisfy die‑hard gamers. There’s no room for deep or solo play

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Top Notch Gaming Entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun. Games are responsive and there is a good variety. Also the yearly expense is worth it because you get access to new games as they drop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun for Both Kids and Parents!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one for Christmas and we love it! My 5yo got to stay active all winter instead of staring at the screen. He has many favorite games and always looks forward to the new games that seem to show up every other week. Best of all—he finishes evey meal with no fuzz since he gets so tired from playing even just for 30 minutes. Just bought another Nex Playground for a friend’s birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best gaming system ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nex Playground is by far our favorite gaming console we’ve ever tried! There’s no lag in game play, it’s super easy to set up and I LOVE that we don’t have to hold any controllers to play. Its so awesome that the kids stay active with it and everyone can get involved, no matter the age! Our holidays this year are going to be so much fun. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Video game for the family!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was way earlier than expected. Setting up the program it self was super quick and easy. My kid of 5 years old love it!! I super recommend it to everyone. It’s for all ages. We as a family have a great time playing! For christmas all the guys where having way more fun playing connect four lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it all. Games are wonderful and cant wait for more.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The game that brought my family together

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing that I have bought for my habits and the whole family. Instead of watching them sit on the couch, I actually watch them being active. You have to use your body to play the games. When the grandkids come over they actually want to play. You can play up to four players. It's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nex is a huge hit on I Got Next Game Truck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a game truck, the Nex is a huge hit with the younger kids

    I would recommend this to a friend
  • Pros mentioned:
    Family fun

    Rated 5 out of 5 stars

    Best toy to get families moving

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nex Playground is amazing! We love that it gets the whole family involved and makes us active. This is definitely going to be one of the most requested toys of 2024 and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming product for kids all ages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. Fruit ninija game you play like playing in the real world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Nex Playground recently and love it! The games are super fun and get everyone moving — perfect for family time or even solo workouts. Setup was easy, and the motion tracking works really well. Highly recommend if you want something active and entertaining at home!

    I would recommend this to a friend
  • Pros mentioned:
    Usefulness

    Rated 5 out of 5 stars

    Fun for the family!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really engaging for the family. Looking forward to trying more games. Easy to setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great system so much family time and friendly competition. My kids and my husband and I love it we sit in the living room no longer to watch tv but to playground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nex gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it in the time it said and my kids love it recommend it for kids and adults lol nice small and easy to put away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice System, Not for little kids

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool system, cool games, but this sytem is not for kids under 10. Unless you want to be frustrated, your kids screaming and crying and you wondering why the heck you spent $200 to feel like this DONT BUY FOR KIDS UNDER 10. Even the games that are supposed to be easy for kids are by far the hardest for them to try and understand! Really upset, but oh well, i have until June to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Family fun, Gameplay

    Rated 5 out of 5 stars

    Tremendous Value, Fun Games for the Whole Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this small motion gaming console. Fun, repeatable games safe for the whole family and young kids, most often really great for 1-2 players at a time and some games supporting 1-4 players as well. Great for kids to burn off excess energy and get some healthy exercise in, and something I've been incorporating into my morning workout routine as well as there's a great music rhythm game and some exercise-specific games as well. Love how none of these games require a controller - you use a remote to navigate the menu and select games but once you're in a game most of them can be entirely controlled with body motion alone. The console comes with 5 games in the box and you need a quarterly or monthly subscription to access the rest of the content but with 22+ games for only $90 a year for the annual plan it really feels like a steal. I bought this with same day shipping in the morning and got it delivered to me in less than 5 hours. Did not know that was possible. Wow!

    I would recommend this to a friend
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