Customer Ratings & Reviews

Bought as a gift. After one day of use inside pinion gear of motor came lose. Repair parts not available.

Drone works very well. Great gift for teens. Just wish it came equiped with a better camera.

Easy to learn on drone tough and after a few crashes

My son absolutely loved it, he was amazed at how well it flew and loved connecting to his laptop to watch all what he had recorded. The dogs really seemed to enjoy it as well and even joined in on the fun, this product is very durable and even with the dogs playing as well, it never broke... I highly recommend this product.

it took me 25 years to finally give my husband a gift he would like and this did it.

I boiht the drone try to fly it once and after one time flying it one of the motors died i tried to fix it by replecing the motor but it wont take of its spining but no cigar i would not recomend for some one to spend money on this product

My husband and son have a lot of fun with this. Flies pretty high.

Very good drone for the cost. Does what I wanted it too.

It stop working two days that i had it,will u make it right

We lost the drone with in first 5 minutes of flying ir

This item is NOT GOOD at all, we where very disappointed

A big disappointment to my grandson. We returned it.

I took this out to my front yard to practice. It went up then came down then shot back up again when a strong breeze took it and carried it far far away, never to be seen again.

It's a really really really really really cool drone. It's priced right and fun to Fly. It's a tough little drone as well. Pictures are decent it's worth buying.

Not what I was expecting too small and it wasn't made for making the right videos I would recommend this product to others it just not what I wanted not heavy duty enough

If you want to learn the mechanics of drone flight, this isn't too bad. Good for indoor use but not the best for outdoors in the wind or in small yards with boundaries. You will be hopping fences and crossing your fingers if you lose it in a gust. The construction holds up well with traumatic accidents, although, I had to do one repair to realign the motor gears after a crash. The included screwdriver made it a simple fix. The camera basically sucks and is similar to an early cell phone camera. Not very clear but fun to use at higher altitudes in wide open spaces. My son's hands are too small for the remote but he gets a kick out of just watching others fly it. For the price its definitely a solid purchase but you will eventually want to upgrade to something larger with less plastic parts.

my family enjoys this product they take turns and even the smaller child who cannot yet fly it enjoys watching the others

Drone was poorly made, only flew three times .....

Looks great when its up in the air but hard to land without crashing and breaking

Received this as a Christmas gift. Got 10 minutes of use out of this before it broke and I had to try to deal with Protocol's customer service. After about an hour of charging you only get an estimated 7 minutes of flight time. A good portion of that is just trying to adjust the trim so that it can fly correctly. The trim settings aren't even retained between charges so expect to get 5 minutes max per hour of charging. I managed to get a couple pictures snapped before it broke, but the camera is very low quality and the pictures were very grainy. These facts alone would make me wonder if this is really worth $100. On the second flight, 2 motors blew and the drone fell out of the sky. The drone survived the crash well with no visibly broken parts, but the motors would not start back up. I went to the manufacturer's website to see what could be done. They do not sell spare motors despite the fact that this seems to be the most commonly broken part from what I've read from other reviews online. So I tried to cash in on the warranty instead. In the FAQ it instructs you to 'fill out the form at the bottom of the screen' in order to redeem your warranty. There is no form. I tried using their 'contact us' form instead, assuming that was what they might have meant. The form is broken and any time you try to submit it you get a 404 error. After some searching I managed to find an email address and sent them an email directly explaining everything. After a couple days they did reply and say they would send me 2 motors. As a side note, they did not even ask for proof of purchase, which leads me to believe that this happens a lot. I asked them if they could offer any assistance with replacing the motors since there were no instructions in any of the products manual or on their website. They just told me to be careful and wished me luck. It is little wonder that Protocol has a D- rank with the Better Business Bureau.