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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,700 reviews
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Didn’t know they had 7.1 surround sound till I found a code in the box that had me download a Razer app. Replaced my busted ps4 gold headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a gift for my significant other, and not only was the color beautiful, the quality reached our standards as well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I'm a fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sound quality is great, and friends have said mic sounds good. The mic is a little wobbly in the headset, but other than that I'm really happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend for his pc gaming and he likes it soo much! He said that it is really comfortable, the sound is great and the mic works and sounds great! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for multiple consoles so you only need one headset! Got it on the black friday sale so awesome savings!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    SOUND AMAZING!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color that doesn't fade easy. Great for gaming. Has many cushions so its extra comfortable. The mic is super nice and bendable. They sound AMAZING!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones and Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints - comfortable, great sound - everyone in my family has one - all four of us! We have to put stickers on them to make sure that we don't use each other's.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound quality. My younger sister loves this headset as she got this as a Christmas present. Razer never disappoints with their products.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Love the sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these looking for entry level mic and audio. I was really surprised with how good the surround sound was, and I have enjoyed using these on my phone pc and Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones! The style is so cute and the product itself is amazing. Fits snug on the head and the sound is amazing. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones sound amazing! The bass is clear and the trebles are not tinny! The Ear cups are over ear, and are very comfortable! I highly recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones for Zooming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed headphones that didn’t “squash” her ears and we ended up finding this pair. We’ve been very happy with how comfortable they are and how clear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    It’s alright.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound quality, but does the job. Stays cool and fits well to my ears though. Would recommend for entry-level.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    These headphones are not worth the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are lacking in volume and clarity. The quality is low and thus I returned them back to best buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an awesome headset so far. I had a little trouble setting it up but I’m sure that was user error. Sound quality is great and it feels durable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    If you're thinking about them - get them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely wish I could give a 4.5. The only downside is all the weight is at the top. There's more pressure from the top HOWEVER - with that being said - this headset sits so perfectly on my ears. I have a big head so it was important to find something that didn't squeeze my head as well as hurt my ears and this headset was it! I tried beats and PS headsets plus random ones here and there and they all were so uncomfortable after barely an hour of play. I've been wearing these for 5 hours and I have 0 discomfort. If you're thinking about it, here's your answer - get em!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite thing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got me into gaming and convinced me that I should get the quartz line of razer. He was not wrong! This headset is so comfortable and has great sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Ones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great, you can handle the volume easily, super comfortable and you do not have to have problems with charging the headphones as opposed to the wireless ones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so comfy no matter how long i wear them, and the sound quality is amazing. I definitely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 4 out of 5 stars

    Gamer headsets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son he loves it. He had the previous model and loves the 7.1 surround sound upgrade and the telescoping mic too.

    I would recommend this to a friend