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Rating 4.4 out of 5 stars with 931 reviews
SarahA Posted
Feels good in hands, clear screen, fast shipping, love the free membership. Great product for anyone on the go
EDUARDOL Posted
I love that you can use your Xbox play anywhere games on this device and on your console without have to buy the same title twice
TiantoL Posted
Great experience fast and easy with easy pick up!!
BriannaM Posted
Love this!! I got it for my best friend for Christmas and neither of us has been able to put it down. It’s so nice having a handheld, and it’s got a lotta storage.
GuyWhoWatchesTechKeynotes Posted
I own the Steam Deck LCD, and always wished I could play games like Minecraft handheld without the jittery performance of the Nintendo Switch This thing has one of the BEST VRR experiences I have ever-! Playing a game at 1080p with playable framerates is soooo much better than relying on Vsync lower graphics settings to ensure a smooth/consistent 60fps on steam deck. Loved this so much that I nearly stopped playing my gaming PC. So I’m returning this to get that extra boost.
KandaceF Posted
Great handheld, husband loved his Christmas gift! You can also use it as a computer and play computer games on steam
William618 Posted
This was a great buy. I have the plantation portal and the Xbox ROG ally and the Ally is the best of all
Juggaloparadi5e Posted
Honestly surprised with the thing. Once the updates are done and you set the settings right for the games your playing it works pretty good. The Bluetooth connection is pretty cool. You can have a mouse and keyboard and a Xbox controller all hooked up at once so you can switch between the Xbox and steam and desktop views. Speaking of views, switching between desktop mode to Xbox and steam are pretty quick.
JoelR Posted
Works awesome and can run basically any tripleA game.
AngelicaB Posted
It’s reliable console easy to being it anywhere and wider game option. It's just not for me because I only play one game with my boyfriend to spend time with him.
Posted
Dear AngelicaB,
We appreciate your honest feedback! It's great to hear you find the console reliable and portable with a wide game selection. We understand that sometimes a device's features, while excellent, might not perfectly align with a very specific personal use case, like enjoying a single game with a loved one. Your experience helps us understand diverse player needs. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
JessicaB Posted
Gets hot really fast and the specs aren’t too good
OctavioL Posted
It is an excellent product to this day, I love it, it is comfortable and you practically have a com...
Shawntay Posted
Amazing device for playing on the go can connect to tvs if u use hdmi to usb c cord so almost like a portable pc that u can bring anywhere
Cody Posted
Love it, if you're looking for the console and breaks the mold & dont mind working with computers this is the product for you!
RoyM Posted
Awesome I love this device ship to me quick and arrived on time One of the best purchases I made in a while
JackieT Posted
Very good handheld pc. Plays exactly what i want to play on the go.
STEv5037 Posted
I was disappointed with this handheld overall. Some simple games, like Cities: Skylines and the older Assassin’s Creed titles, run great and look good on the 120Hz screen. However, more demanding or newer games such as NCAA 27 and Madden 27 don’t work at all, which was a major letdown. I also had issues connecting Bluetooth devices consistently, which made the experience frustrating. On top of that, many of my Steam games don’t run well with this device, limiting what I can actually play. Overall, this handheld is good for certain games but very unreliable for others. If you only play lighter or less demanding titles, it might work for you, but for a broader gaming library, it falls short.
Posted
Dear STEv5037,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2510028932-0042] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
DanW Posted
This handheld gaming device is the bee's knees of you like gaming on the go this is definitely for you
Tanner Posted
Good product, plays like a handheld Xbox and is exactly what’s expected with surprisingly good graphics and smooth gameplay.
AdonisA Posted
So far i didnt think i would like this thing but so far iam glad my docking station is compatible and so far its looking promising even though it was said to come yesterday it came before the time that it scheduled to be dropped off so iam very happy