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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3412 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Premiere+ Streaming Media Player's ease of use, picture quality, and 4K streaming capabilities. Many appreciate the included remote control and the device's overall performance. Positive feedback also highlights the clean interface and the value for the price. A minor drawback mentioned by some users is the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,412 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great device. Recommended it to many people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use different devices on my tv's. we do not have cable, so it is well worth it to try the different ones. Roku is very smooth, very easy, and very polished. It is quick to come on and quick when you select an app. You don't have to use your cell phone like a Chromecast. The remotes are very nice. You can even plug in your headphones in to the remote and listen that way instead of waking up the people around you. Nice selection of apps. The networks have really got on board lately and have made their shows available without having to subscribe to cable or satellite. It's a pleasure to watch tv this way.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Point anywhere remote is icing on cake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, gets a strong signal even though it is in a cabinet with all the other electronics, and the fact the remote works flawlessly with the Roku in the cabinet makes me very happy. My Roku streaming stick remote has never worked as well as this one does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Roku for a TV I watch in the morning when Im getting ready for the day and in the evening when I'm getting ready for bed. I found it easy to set up and easy to work. I like it well enough that I'm thinking about buying another for a different TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku offers many options from just one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Roku and would highly recommend it to anyone who need a streaming devise. There are many options for different platforms on the home button, you can go to Amazon or news stations all on the home screen. Love it and planning to buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good next edition, but no RAM?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Roku line of products for their integration and ease of use. One complaint is that they want me to buy a separate MicroSD card to save the channels. Really? For $90, they couldn't include a few more Gigabytes on the chip. Memory is so darn cheap today that it sounds like they could include this as part of their "ease of use" features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great birthday present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for his birthday. We have two other Rokus in the house and office. Great way to cut the big TV bill. Easy to use. Initial sign in takes a bit, but easy to do. Been very pleased with my Rokus. Pictures are clear and don’t lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one awesome device. As long as you have a good Internet provider there is no limit to what you have access to. I had an older Roku and it work ok but this new Premier + is a huge improvement. You will not regret purchasing the ROKU Premier +.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very fast media player - nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to get a media player for a while and when I visited Best Buy on BF, I couldn't resist the deal! half the price. I hooked it up the same day and I'm enjoying fast interface compare to one I have on TV for Hulu and Amazon. Great device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Thumbs Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Roku after purchasing a new Sony 4K TV, and am very happy with it! It was easy to install, and the picture is definitely sharper, and, depending on what is being streamed, sometimes has a depth to it which is almost 3D! I like the large picture which comes up with the description of the show, but I don't care for the fact that, if waching a series, it automatically advances to the next episode. Overall, I am pleased with my purchase and the assistance I got at my Best Buy store. And I think that Roku is a fantastic product--have been happy with previous purchases, too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this roku for my mother at half price so she can have easy access to Netflix . The product is very intuitive for someone that is not as tech savy because there is a button to directly go to Netflix on the remote. Successful purchase

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Exceeded Expectations! Roku has done it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Roku product I've owned and it still hasn't dissapointed! If you have a HD tv or 4K, this is perfect for you. The resolution is amazing, there's no buffering or lagging when you switch between apps, the whole thing is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    Great Upgrade from ROKU 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ROKU 2 was showing its age, crashing and very slow after several year. Decided to upgrade to the new ROKU Premiere + and find it to be excellent. The menus are much faster and the picture quality is outstanding. I like that it is 4K ready for when I upgrade my TV. Only issue I had was compatibility with my older Yamaha RX-V471 receiver. When I ran the new ROKU through this receiver with HDMI inputs, the video would flash and cause issues. Neither my ROKU 2 or any other HDMI inputs (such as DVR, Blu-Ray, etc) had that problem. When I hooked it directly to my TV the problem disappeared so I have an adequate work around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Roku device. It is easy to connect and has all of the apps I need for my viewing. The best thing is the Premier + unit has earbuds so I can listen to my shows without bothering other family members. The earbuds are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Exactly what I needed....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Ultra and loved it but it was really more than what I needed. Traded down for this model and very happy I did. In store this one was $20 off retail which made it a no-brainer to purchase. The ease of setup, speed and ability to use a headset with the remote made me a happy man. Has played every type of file I've thrown to it with ease and without stutter. I use this for playing local files with Plex, the Xfinity app (hopefully Comcast improves on this one soon), Amazon and Netflix. Really can't find any fault in this Roku yet and hopefully I won't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Really not much to say. Big upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Roku is the original Roku stick. This unit is a HUGE upgrade. I wish it had the USB port like the Ultra, but I'll survive. Very snappy, very low electric and physical footprint. Highly recommend (if you can still find it).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Roku I purchase and I couldn't be happier ! Had Chromecast before but the connection wasn't good, I had to reset it Everytime I wanted to watch anything. Roku is easy to use, connect and now I have had no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all Roku Products it has great functionality and is easy to set up. Also has large assortment of apps with no tie to third party partners. I have been using Roku products for ten years and they only get better with better value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Roku 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because of upgrade to 4k tv. Live in rural area and even with download speed of only 6 mbps so far has had minimal buffer issues and picture quality is very good. Replace older Roku and set up as always was simple and easy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for my streaming needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to love about ROKU? App selection is awesome, and with this model I no longer have apps crash and force close. Streaming in 4k is still in its infancy on ROKU, but the few apps that offer it have perfect picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying this product I was just using Chromecast. I love that now I don't need my cell phone or computer to cast my screen since the apps I use are on the Roku. I haven't had any problems and am enjoying my experience so far!

    I would recommend this to a friend
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