Everything for Back to School — and then someShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3412 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Premiere+ Streaming Media Player's ease of use, picture quality, and 4K streaming capabilities. Many appreciate the included remote control and the device's overall performance. Positive feedback also highlights the clean interface and the value for the price. A minor drawback mentioned by some users is the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,412 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best roku

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just received my roku premier plus & I set it up in my 4K TV, I was watching YouTube picture quality is much better than previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Muli-Interface Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old TV did not have a lot of apps on it. This is great. It has allowed us to use Prime, Netflix, etc, and the picture quality is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Premier gives you access to many steaming services, some for free. It is the recommended device for use with Lightspeed Live. It is not as user-friendly as an actual DVR in-home device for recording your programming like Comcast or AT&T, but allows you to get the same programming for less than half the cost. There is no on/off switch which may or may not be an issue. I returned my first unit because the tech told me it was shutting down and had to be reset after periods on non-use because he said it was overheating and suggested it should be unplugged when I was not using it. I disagreed and insisted that is a design flaw if that was the case. I still don't unplug the new unit and I haven't had any shut-down problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing a Roku unit from a few years back. This is a huge upgrade. Programs load fast and the unit does not crash anymore. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku essential for entertainment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our household loves Netflix and with Roku we have access to Netflix plus many more apps like HBO NOW. Roku is so easy to set up. Love Roku!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son recommended that I get one due to the problems I was having with having to continually log into Netflix. This took care of the issue.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love the 4K and HDR capability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I had hoped for. Got a new 4K TV and needed a device that could stream 4K with HDR content from capable video streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    flawless performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this streaming device for a few years now. It has performed flawlessly. Programming is straight forward. Image quality is excellent. The batteries needed replacement a few times. Added additional storage with an SD card. Easy to used. Like how it turns the TV on automatically when you use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of the Roku products and the Premiere+ is no exception. It is fast and reliable and it is not tied to a specific television.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I can stream all my media

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in our master bedroom, so I can stream our movies from the cloud, as well as our spectrum tv app. It works well, and it’s fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku is fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great reception. Love having a remote and not having to use a mobile device like with Google Chromecast. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Perfect upgrade for my 4k TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Roku Premiere+ for $50 on Black Friday. Perfect compliment to the new tv. Just wish there was more 4k content available. Otherwise, great picture, no lag and very little buffering over wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I have a smart TV with a slow processor that always buffered. I got the Roku and it’s smooth sailing! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving my Roku

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super easy to set up and use. We have multiple people so can make accounts for each to save preferences. One click and you're in!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent HD Streaming Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Premiere+ is an easy to setup, and easy to use streaming media player. Adding applications (Amazon, Netflix, etc.) is simple, and a large selection of private channels can be added through the user's online Roku account. In addition, you can stream your own files using the Roku's server applications. Our family has cut the cord and we're not looking back!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    The best Roku I owned so far

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I paid $50 when it was on-sale back in 2017 and so far I don’t need to upgrade it. It supports almost all streaming services, it supports 4K and you can plug a headphone to the remote (the feature I like the most). Not to be confused with the smaller Premiere+ released in 2018 (I don’t know why the kept same name)

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    We enjoy Roku. Good product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Roku in many locations. We enjoy the subscription and free streaming available. With the ability for 4K it is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy To Set Up IF...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Roku unit at Best Buy and as I was checking out the cashier asked me if I had ever set one up before. When I said no, she said to set up a Roku account BEFORE I set up the unit with my TV. That way when the unit started to look for an account and asked for a log in, it could find one. The Roku instruction don't tell you to do that and to successfully set up the unit you would need to do that. So that advice was really a BIG help. Since I knew what to do the unit was really easy to set up. Like any computer based unit.... make sure to restart the unit so that it starts fresh and can kind your account.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Roku 3 and decided to get this Roku Premier Plus to use in the living room with our 4K tv. Picture is great and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Firestick watch out!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both roku and firestick and im kinda starting to favor the roku..seems to run faster and easier layout..remote isnt that great.

    I would recommend this to a friend
Sponsored