Customer Ratings & Reviews

Purchased this microwave to coordinate with a Samsung black stainless gas cooktop and black stainless wall oven. It replaced a 14-year-old, perfectly functioning GE stainless steel microwave. The included installation instructions are pretty minimal, but the included wall templates were helpful as the attachment points did not match the GE that was removed. New holes had to be drilled for the two screws that secure the top of the microwave to the bottom of the cabinet. Once installed, as many others have mentioned, the instructions state to press the CLOCK button, however, there is no button labeled CLOCK. I had to search on Samsung.com for the user manual as one is not included in the box. In the online user manual it provides greater detail about the features, including instructions to press the power level button to set the time. A few dislikes: first, the timer cannot be used when the microwave is in use, and vice versa. Every other microwave I’ve ever owned allowed the timer to be used while the microwave was in use. Second, coming from the GE and other brands, I was looking for a Time Cook button, however, the online manual indicates you just enter the time you wish to cook the item and then press the start button. The third issue I noticed almost immediately, is that if the cooktop below is being used, the microwave handle and bottom of the microwave become scorching hot. I found that out the hard way when I grabbed the handle to open the door while a pot was cooking on the cooktop. This never occurred with the previous stainless steel GE. I’m not sure if it’s the black stainless material that is the contributing factor, but in all honesty this could be a very serious safety hazard, especially if you have younger kids. I noticed this with the oven door as well as it was still hot to the touch two hours after cooking for only 20 minutes at 425 degrees. Again, this didn’t happen with the stainless steel GE appliances we replaced. Lastly, the top and bottom of the unit are made out of very thin stamped metal and several areas, including the door on top to the fan unit, were dented or creased when I took it out of the box. It wasn’t too big a deal as it was easy to bend it back into shape, but just something to note. This was also the case with various parts on the Samsung oven we purchased. Overall, it’s a very attractive microwave with a large number of features. I hope it lasts as long as the GE it replaced.

Samsung Microwave is performing as expected. Only issue (what I rated it only 4 stars) is the control panel buttons are somewhat unresponsive when selecting them. Heats well and efficient. Plenty of space for food items. Installed unit by myself. Followed installation instructions and template. Had no issues during installation. Although I installed by myeself, I would recommend two people (would make the job even easier) Outside of microwave has a glossy black color with a bluish ceramic interior. Front door is almost like a black mirror (see reflection in photo).

This review is limited due to the fact that the microwave has only been in use for a month or so. This replaced a white Whirlpool. Back in the 80’s the white was the rage. Now I prefer the stainless steel look. The inside of this microwave is a lovely blue reminding me of blue pots of old my grandmother used. The only thing I have found so far is preference. The old white microwave we replaced had a 30 second button that you pushed once and it cooked for 30 seconds. Additional pushes gave you 30 second increases. This Samsung button is only the amount of time. You still have to push the start button for starting. Granted, it’s only an additional step, but we all miss this feature from the upscale white one that finally wouldn’t heat. It looks lovely. Everyone notices it. It runs without much noise or skill of the user. If you read the booklet that comes with it, you should know quickly how things work. It’s a quick read. Many diss Samsung products, but we don’t buy appliances or electronics anymore without extended warranties. I have used many Samsung products and they have proven to be dependable for many years and may outlast the relationships in the home by today’s moral standards. When you divorce or go your separate ways this microwave will still be running strong.

My top of the line Kitchenaid microwave died. I like this new one more and it is half the price. It matches my Kitchenaid over close enough. It is quieter. It is easy to clean the outside as advertised. I read complaints about the interior being hard to clean because it is dark. It is not white inside, but is the blue color of an oven interior with a light. I find it easy to see and clean. It was important to me that it had a fan with more than one speed. This has four speeds. Obviously, the highest speed is noisy. The lowest speed is pretty quiet. I cannot speak to the undersurface light as this is something I do not use. However, if I did, I appreciated the information provided from others about a cooler LED replacement option. I like having the control panel on the side as I wanted a door that was not long. There are lots of options, easy to read and use (unless you're trying to use it in the dark, not backlit, but I've never seen one that is). The one complaint that I saw repeated was about setting the clock and, yes, it is pretty ridiculous. The guide that comes with the oven says to "press the clock button." There is no clock button! If you download the online manual (and srsly, who does that) there are clear instructions. I read the instructions provided by another reviewer (thank you) and wrote them down and put them in a kitchen cabinet because I knew that the next time the power went out and I had to reset the clock, I would not remember. Here are the instructions to set the clock. 1. Press and hold power level button for 3 seconds. 2. Use the # buttons to enter the time. 3. Press the power level button again. 4. Use the power level button to select AM/PM. 5. Take a pic or note of instructions if your memory is like mine (looks like a collander on a CT scan). Lastly, installation. I am lucky enough to have a very handy son-in-law who installed it. It came with a good template. He had to adjust the cutout in the upper cabinet a bit as my old microwave was a bit different, but that was expected. Other than that, he had no problem installing it. He was able to use the same hanger on the back wall.

It’s pretty good size, and in a standard kitchen it does leave a bit less room between the bottom of the microwave and the oven. But not so much that’s it’s really an issue. It works great, and I like the size of the unit. It’s a bit tricky to set the clock. I had to find a YouTube video. But once you figured it out it was easy. Very powerful, easy to clean, and it’s done very well for us.

Really impressed with my new Samsung Over-the-Range Microwave! Looks sleek and gorgeous in my kitchen and love all the features! Cooks well, I like to use the 30sec feature. One thing I had an issue with, when it was installed, the center round about that the plate is placed on was wobbling. If this happens to you, make sure to screw down this center round, then the plate will balance as it's suppose too. This was a replacement for another brand and I'm very happy with my decision to purchase! Lots of cooking space too!

Great microwave. We had just remodeled our kitchen and opted to try out an under the cabinet microwave. Never owned one and we are only used to having a small counter microwave. I don’t think we will ever go back to a counter microwave after owning one of these. It saves so much counter space, looks cleaner and is just as easy to use. Our kitchen looks so much bigger and it functions very well. Has all the features you need, with plenty of one touch buttons for easy heating options. It’s very high quality and Samsung provides great products. Samsung is a great brand and that’s all we buy now. It heats everything properly and we like that we didn’t have to cut a hole in the ceiling or through a wall in order to vent outside. Would highly recommend!

I had to have this professionally installed as we did not have an over the range microwave previously. It has been wonderful. It is a little louder than my previous fan & microwave but it is more convenient. We had a 1200 watt microwave and this is less so it takes a little longer to heat things up. Overall we are very happy with our purchase.

Bought this for my downstairs living area. It mounted right in between the wall and cabinets I have. Looks great. Was easy to install. Might want to have an extra hand hanging it but I’m used to doing things by myself. I paid a little more than I wanted to but I wanted quality product. For the fingerprint free part of the microwave. It really works. No smudges. Make sure your an inch from the wall or the door won’t open. Review pic for details.

Microwave looks great. Install was easy. It works great with some very nice preset features.

Install was pretty straightforward. (Not my first microwave install) However, having an issue with outside panel of microwave becoming very hot when in use. Also. I do not understand the 2 cardboard looking covers inside the microwave (see photos) that tech support stated they stay in place. Besides those 2 issues microwave works great has a ton of features that im sure we will never use all of them. Matches our Bespoke Refrigerator and the wife is Happy!

Working well. Quiet. Looks great. I like the buttons and display. And similar to our old one so we don’t have to relearn how to use a microwave and it has the instructions inside door for functions. So helpful.

[Employee of bestbuy] This microwave was replacing an old samsung one that we had when we moved into our new home and quite frankly other than the blue interior it's very similar to the one we had previously. Same layout, slightly newer graphic design and overall solid performance. Can't complain about the microwave so far it's treated as extremely well.

Good microwave, love the rack for reheating multiple things. Soften, thaw and popcorn functions work perfectly. Four speeds of fan are useful, high is rather loud. Light underneath is nice and bright, and includes timer. Wide swing of the door may be a consideration depending on where you’re installing it (almost hit myself with the door a few times, face palm). Used Best Buy professional installers and had a very positive experience.

I am very satisfied with my purchase of my matching over the range Samsung Microwave! Its easy to use, Large capacity for whatever size meal i need to cook. It was easy to install, I love that it vents out of the house, I am also happy to have the free space on my counter top! I still haven't figured out how to set the clock lol but its not a game stopper!

My family loves this microwave...its fast & has many options, its quite , the beeping sound,many functions & its easy to clean.

This microwave looks great with the matching appliances and seems to work well. The kids love using the popcorn setting. The installation and template worked well, had no problems getting it installed.

"I recently purchased the Samsung 1.9 Cu.Ft. Over-the-Range Microwave from Best Buy, and I'm extremely satisfied with my purchase. The microwave not only looks sleek and modern in my kitchen, but it also functions exceptionally well. The large capacity allows me to cook and reheat large dishes with ease, and the various preset cooking options make cooking a breeze. Installation was straightforward, and the microwave has been working flawlessly since I got it. Overall, I highly recommend this microwave to anyone in need of a reliable and efficient over-the-range microwave."

Samsung and LG have already built this reputation of quality, design and reliability and it’s easy to see why, any of their appliances or electronic products are a hit and I only wish they would keep their prices lower than the competition to make an excellent product even more attractive, this model didn’t have convection cooking and still was over $350 but it’s 2 cubic feet and capable of handling any cooking job you want to throw at it. Good purchase.

My wife and I decided to replace our very old, outdated microwave with something a little more modern and sleek. This Samsung fit the bill perfectly. It has a number of built-in functions right off the bat, but all and all it works as you'd expect any microwave to. It doesn't have any excessive bells and whistles that I worry about breaking, but is a sturdy, over the range microwave. Power level is adjustable, but factory default seems to be fine so far! One thing to note is that this microwave is PLASTIC on the outside - it is NOT metal. I ordered a set of all new kitchen appliances in the black stainless steel color and was surprised when this was my only plastic appliance. It's gorgeous and blends in perfectly with my other appliances nonetheless!