Customer Ratings & Reviews
- Model:
- DW80R2031UB/AA
- SKU:
- 6428648
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Gets our dishes way cleaner than our last one! Great price too!
I would recommend this to a friend Good product kinda noisy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was tough. Multiple dates missed and when they finally came they hooked it up and the product was defective so they had to schedule another one be delivered and installed. Huge waste of time
No, I would not recommend this to a friendThe Tub Stays Wet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Samsung dishwasher. This model does not perform as well as the older one, the tub and door stay wet after the wash cycle. Also, the dishwasher is a lot louder than the older model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MyNova,
Thank you for sharing the experience you had with the Samsung dishwasher. We apologize for the inconvenience since the dishes do not dry well and making loud noise.
You can check this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01001910/
It indicates an article about dishes that are not dry after using the Samsung dishwasher.
Also, if the dishwasher is noisy, you can use this link: https://www.samsung.com/us/support/troubleshooting/TSG01002056/
If you have inquiries and need further assistance in the future, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can provide this reference number 1144915809.
Thank you for choosing Samsung and have a great day!
^Rainly
Misrepresented condition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally misrepresented. This was not open box excellent. They had to clean the front so I could verify no damage. The drain hose was crushed in several places. No manual, no packing material at all. Water inside. Looked used. Insulation looked used and torn up. I pulled up the order and we reviewed the “open box condition” with the employees and questioned if it was the right one. It was. Wasted my gas on an hour drive up and back. Do yourself a favor, spend the extra $75.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Beautiful and functional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old dishwasher kept leaking and we finally figured it was time to replace. This Samsung was beautiful and matched our other appliances. The cleaning functions are great and it leaves the dishes clean and sanitized.
I would recommend this to a friend- Pros mentioned:Noise level
Samsung Dishwasher review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quiet washer unit. Cleans very well. Easy for any family member to operate.
I would recommend this to a friend Dishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed how well this dish washer work! The heat dry is amazing. Now when my children help put dishes away i do not have wet dishes in the cabinets!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Best for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it works very well and cleans well. Very clean lines and has good racks.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking dishwasher, works great and Samsung is a very good brand. We're happy with our purchase.
I would recommend this to a friend - Cons mentioned:Drainage, Rack design
Do not recommend.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend. The dishwasher is constantly on the fritz. At least once or twice a week it doesn't drain, despite keeping all the drain pathways and float sensor free from debris. The door is also quite flimsy and the top panel buttons impossible to see under the lip of a counter. Dishes never really seem to come out clean and there is an awful stink despite cleaning it frequently. The racks are also poorly designed so loading dishes is very inefficient.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you have some concerns with your Samsung Dishwasher. I have located some helpful information that will help ensure you are getting the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
https://www.samsung.com/us/support/troubleshooting/TSG01001923/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Cleaning performance
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, havnt had a dishwasher in years and definitely enjoying this one. Cleans well, a bit noisy but nothing of serious concern. Would recommend.
I would recommend this to a friend - Pros mentioned:Price
Well Designed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as great as it looks! Bought with the set and they really have made our kitchen look modern
I would recommend this to a friend doesn't dry dishes at all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans well (so we are keeping it and not returning it) but it doesn't dry well at all. Not even with the Heat dry feature on. I see no difference between cycles where I use the feature and when I don't. If you want your dishes dry, this isn't the product for you. If you don't mind towel drying everything, this is a great little dishwasher with a spacious interior.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have the best possible experience with this dishwasher, tiana! I'd like to provide this link (https://bit.ly/30yj939) that has tons of great information that can help you get the best drying performance from this dishwasher. ^Jecca
- Pros mentioned:Cleaning performance
Cleans well, doesn't dry dishes.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans the dishes well. Only downfall is the heated dry option doesn't actually dry the dishes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AmberA, we know how frustrating it is when the dishwasher isn't functioning as it should. Allow us to get this addressed right away,
Below is a link to help you diagnose if your dishwasher is not drying your dishes. Please click on the embedded word.
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146671522) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Cleaning performance
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They come out hot, dry and clean. Couldnt more satisfied and installation included with purchase of plan.
I would recommend this to a friend Best Buy- Samsung Stainless Steel Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the dishwasher and the install. The guys were very professional and did a great job. very clean also. I'd give this install a 10
I would recommend this to a friend- Pros mentioned:Cleaning performance
What kind of a title do you want
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as expected.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Noise level
Samsung dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has most desirable features except no countdown clock which my other model had. Plus it's hard to see which cycle is running with the lights on the top inside of door! Good price and quiet.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Dishwasher. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for Samsung. ^Brad
- Pros mentioned:Cleaning performance
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a Frigidaire dishwasher that Inonly had for a few years. This one works great and cleans so much better. I like that it has a sanitize cycle.
I would recommend this to a friend - Pros mentioned:Ease of use
Great and affordable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is great. It was easy to install and setup. I would recommend this dishwasher.
I would recommend this to a friend