Customer Ratings & Reviews

Great purchase, great price, great quality, love the design, wonderful storage capacity, temperatures are amazing, freezer temperatures are so good that you have to set things out about 10 minutes before you can eat or cook them, the shelves are nice and deep allowing you to store a lot of groceries and items, love the different areas of storage and the way it was set up and designed on the inside, love the look of the stainless steel not the usual vibrant, shiny silver look, but a more warm Calm, stainless steel look with a hint of black to it that allows it to blend better with the black appliances in my kitchen, nice and quiet and so much more I could say about it, but you get the point, I am pleased with this purchase and with this product and I would definitely recommend it to anyone. Compared to my previous refrigerator I can definitely feel the upgrade in storage capacity and it definitely upgraded the look of my older kitchen.

I've owned this Samsung side-by-side refrigerator for a couple months now. On the plus side, the black stainless steel is a great look and it only cost slightly more than the standard stainless steel. It is BIG, be certain to check the dimensions to make sure it will fit where it will be installed. The monitoring through the Wi-Fi app is handy as it allows changing the temps by remote and can also alert the owner when a door is opened. It's also capable of turning the ice maker on or off via the app. The built-in controls are located on the right side of the door frame and display the current status of the fridge and freezer. There are several storage bins on the inside of each of the fridge and freezer doors to allow immediate access to often used items. While not overly large, they are sufficient. Shelves are not adjustable, except for one in the freezer which is only two position. Bringing home a large frozen pizza created a problem until I positioned it diagonally on the top shelf. For some reason Samsung did not supply a bottom bin for the freezer door, although there appears to be tabs for one. The refrigerator door has bins all the way to the bottom so why it's missing on the freezer side is a mystery, it's a waste of useful storage space.

So far so good :) The pics were taken immediately after delivery. I purchased this refrigerator January 2025 and love almost everything about it. The delivery was effortless with very professional delivery drivers and the refrigerator came in pristine condition. I have 5 children and the storage space is amazing. The only complaint I have is the inability to move the shelves (this was the 4 star for design). That is my fault for not checking on that though. I was worried about getting a stainless steel refrigerator due to streaking and smudging, but you have to actually have something on your fingers (like food or dirt) to leave any marks on this. It's wonderful. I love the wifi and ability to check the temps in the fridge and freezer from my phone, and having kids, getting a notice about them leaving the door open too long saves my electric bill. It runs very quietly 95% of the time. It's started making some noises in the evening, but I believe that is just the unit defrosting itself due to the steady temps and no other issues so far. All in all I am very pleased with this purchase.

The best Refrigerator I ever had Look great blue tooth tec

Super silent fridge with two doors opening, making it easy to find your products instead of being all clustered and claustrophobic in there keeps everything at great temperature. Love it love it love it love it. PS WE DONT USE THE ICE MACHINE AS WE HAVE NOT HOOKED IT UP YET

I've had it for almost 1 month and I feel like it's the best purchase I've done. The temperature is great, fits all my groceries, and works great with Smart Switch.

I shopped 5 different stores, home depot, lowes, famous tate, bargain appliance. Nothing compares to the room i get in both the refrigerator and freezer. This refrigerator storage is fantastic. I love the side by side. I it allows comfort of not bending down all the time to pull things up from the freezer. The level of quietness when the refrigerator is running is unparalleled, quiet as could be. Temperature gage is simple and accuracy of the setting is perfect.

This fridge is so sleek and has a lot of storage. Has basic features, but gets the job done. The storage drawers in the door are very sturdy and strong and have a lot of storage. Love this purchase

Overall the delivery service was excellent. Just notice the installers missed part on the refrigerator door when they reinstalled door. See pictures. Could they schedule appointment to place missing part on door?

Nice refrigerator, love it has no handles. Always found that fridge handles always were hard to keep clean, so not having any solved that problem. Biggest complaint….the ice maker….after two weeks, the ice bucket still isn’t full. Super slow, yet the freezer is very cold as is the main refrigerator compartment. We checked the water flow to the fridge and it’s fine. I bought a bag of ice to use because I know you shouldn’t use the first three batches due to factory dirt/chemicals. How long should it take to fill the ice bucket or is this normal….not happy!! At this rate it will take a month for two more batches! Ridiculous!! Six weeks to make three small buckets of ice.

This fridge has a ton of room, and the shelves are conveniently spaced. We knew we wanted to get away from a bottom freezer just because we hate having to dig through the food. I’m happy going back to the French doors and being able to see what I actually have in my freezer and easily access it we’ve not set the waterlines up yet, but we definitely will since it’s a filtered system and we live with well water.

The fridge is amazing. The size of it is great. There is more than enough room to all your grocery needs. Love the shelves on the door. There is enough space between them that you can actually utilize them.

I’m very happy with my brand new Samsung Refrigerator, it is beautiful and has lots of compartments and shelves for storage, it is very functional for my small kitchen. Just Love it ❤️

Verry good quality , quiet, beautiful design, more space inside, excelent price. Worth all money!

Great addition to my kitchen, easy to clean . I have a two year old and he can’t open it so that’s a plus .. we are a household of 4 and it’s perfect !!!!

We are very happy with our Samsung 28 cu. ft. side-by-side refrigerator bought from Best Buy. It's extremely quiet. We love the digital temperature readouts for the refrigerator and freezer. The ice compartment is the perfect size and well designed for everyday use and emptying the entire ice compartment. Our last refrigerator had the freezer at the bottom and was not near as convenient and easy to see and use as the side-by-side. We have the black stainless steel refrigerator that is fingerprint resistant. It is so easy to clean. I just dampen one side of a cloth with water to wipe off fingerprints. No soap is necessary. So easy. Far different from our last fridge that was stainless steel and wasn't fingerprint resistant. Best Buy provided excellent service with their delivery and set-up. Will definitely buy from Best Buy again when I need an appliance.

The Refrigerator so far so good, the delivery Service personnel are exceptional! I have only had it for a few weeks. I will update if anything goes wrong. I was impressed of how professional and helpful the delivery guys were. Especially Angel was outstanding. If this was a Delivery review only, I would give it as many stars as I possibly could. But I had a huge issue with a Sales Representative Brian. Selling the refrigerators I would think you would have simple knowledge of whether or not the fridge you are selling has an ice box or not, needs a hose to connect or not. I have asked Brian about 5 times if he is absolutely sure that I do not need a whose as it appeared on the check-out screen that I would need one for this unit. He has replied multiple times that in fact it does not, and that he knows for sure. Come to find out this fridge does need a whose because it has an ice box. So I had to go back to the Store and once again talk to another representative. I have also given Brian measurements of my front door to see if the Fridge would fit, as I found out later he messed up on the measurements as well, this fridge was too big to fit through my front door. I had to return to the Store once again for the 3rd time a day later. What’s scary is this is the second appliance Brian has assessed me in buying and have purchased in a matter of months. First one was the wash machine, second fridge. I would think you would have to be more knowledgeable to sell appliances such as these. Plus I have found out that instead of scheduling my delivery on Tuesday like I have told him, he has put it in for Saturday. Have I not went back to the Store, I would not have known and missed the Delivery. I would ask for another representative if you came across Brian, just a tip. Otherwise I would give this Review 5 stars.

The purchase of a refrigerator for the new house was a given. What we had to do first was a bit of due diligence relative to size, depth, capacity and budgetary considerations. During the research phase, it became clear very early that Best Buy met every requirement that we discussed. Kudos to you all!!!! Thanks for a wonderful purchasing, delivery and installation experience. We will be back! This is not our first rodeo!

Doesn’t have a good chrisper, other than that maybe the doors should have some kind of tether so they dont flop open so hard and hit the walls and others things next to it.

This new fridge has been amazing, so much space and such an elegant look on the outside. Lots of room for a family of 4 to store a weeks worth of groceries. Temp control is in degrees which makes getting just the right temp super easy. Shelves are very solid and spacious as well.