Customer Ratings & Reviews
- Model:
- NSI6DG9500SRAA
- SKU:
- 6569005
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range for its rapid heating, attractive appearance, and user-friendly design. Many appreciate its sleek design and overall performance, including the induction options. However, a few customers noted that the controls require some adjustment.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Controls
Not what I expected from a high end range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant alerts from stove and app that says “check burner” every few minutes. It’s extremely annoying. Temperature of stove setting between 1 and 2 is this: 1 barely and heat. Setting 2 makes oil bubble. Why the huge difference in temperature? Used a cast iron pan and now cooktop burner is stained. Glass touchscreen is filthy regardless how clean your hands are. All you see is fingerprints on everything.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand your disappointment about your overall experience using the range. Let us help.
Below is a link to troubleshooting the cooktop temperature. Browse the guide until the "Cooking elements are too hot" and "Cooking elements are not hot enough" for troubleshooting steps. We suggest checking the hyperlinks for other helpful tips.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish and another link for the recommended cookware.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
You may also refer to the user manual for more information about maintaining the glass cooktop. Turn to pages 54-55.
https://downloadcenter.samsung.com/content/UM/202412/20241203135815827/O_IB_FULL_NE9100D_NSI6DB9500_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148096007) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Induction cooktop
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Induction cooktop is fun and fast. Issue with communication but Best Buy is on it Buy buy buy
I would recommend this to a friend - Pros mentioned:Overall performance
Range and oven
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife really enjoys it when she cooks food and various sweets with it.
I would recommend this to a friend Its amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is amazing and I love it! I had to do the self clean yesterday due to some yucky items that got onto the bottom pan and I went to wipe the remnants out and there was nothing there.
I would recommend this to a friend- Cons mentioned:Controls
Samsung Induction Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, the controls are a little cumbersome to use until you get used to them.
I would recommend this to a friend Loving these Samsung items.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such an awesome addition to my home and all the other new items I purchased to match, including Microwave, Dish washer and Refrigerator. Not to mention the Cookware for free.
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love it , when first got it I wasn’t sure if I want to keep it but I got the right pot I start using and works amazing .
I would recommend this to a friend - Pros mentioned:Induction cooktop
Best Range Ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range is the best we've ever owned, it is our first induction stove top and we won't be going back to glass tops that get messed up every time you cook.
I would recommend this to a friend - Pros mentioned:Ease of use
electric stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove, the top of stove is so easy to clean and maintain.
I would recommend this to a friend - Pros mentioned:Heating speed
modern and as quick as gas
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.modern and as quick as gas we love the oven cooking options
I would recommend this to a friend - Pros mentioned:Ease of use
So Happy with this Purchase.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way this stove looks in my kitchen and the non-scratch surface is so much nicer than straight glass. The stovetop and getting it set up was really intuitive and I did not look at the manual as I started cooking.
I would recommend this to a friend - Pros mentioned:Overall performance
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, air fryer isnt very practical. App connection is very intuitive
I would recommend this to a friend Good but no recommendations
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wroks great but black paint faded out agyer a year with no reason. Now it makes my kitchen look bad. I jave never seen a rage to lose color in a year with barely use.
No, I would not recommend this to a friendGreat appliance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top is a dream compared to the other glasstops ive had. Bit of s curve on using but a great appliance!
I would recommend this to a friend- Pros mentioned:Overall performance
Love the look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks so cool! Can't wait to use this oven! So excited. But still waiting on delivery...
I would recommend this to a friend Amazing stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this. The features are great i love having a air fryer that is large enough to cook for a family of 4. Something i had issues with counter tops ones. The bread proofing is amazing. All around great stove top and oven
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kichen is amazing. We loved it so easy to use. we loved samsung products
I would recommend this to a friend - Pros mentioned:Overall performance
Anviebt luggt us buce
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Im excited aviut the pissibilities with thus stoce
I would recommend this to a friend - Pros mentioned:Induction cooktop
Bespoke Induction
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this range. Sleek and good looking. Love induction cooking. Easy and safe
I would recommend this to a friend Delay, delay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in delivery, the date was supposed to be April 9. I received email pushing the date out to April 28 and I should call to schedule installation. When I called, the person told me it was scheduled for April 28, but I should call back a few days before that to verify delivery and installation. He said the oven was expected to arrive the 20th. When I questioned why the extra week for delivery he said they were already booked and couldn’t get to me sooner. Well now wait a minute! I had already waited one month from purchase date for first delivery date before they pushed it back another 3 weeks. Shouldn’t I have some kind of priority given how long I am waiting? One doesn’t usually buy a new oven if the one you have is working, so to me, it stands to reason that my need is such that some kind of prioritization is in order.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille