Customer Ratings & Reviews
See more imagesSamsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Stainless Steel
- Model:
- NSI6DG9500SRAA
- SKU:
- 6569005
Highly rated by customers for:
Customer reviews
Rating 4.5 out of 5 stars with 129 reviews
Top Mentions
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- Rated 2 out of 5 stars
Still no oven
Thumper Posted
They did not have in stock. They gave me a date it would be in but then called and moved out that date. I called a day before that date and they still did not have my stove. They moved it out again and said it maybe longer. Still no oven.
No, I would not recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - White Glass
Brand response from Samsung
Posted
Hi Thumper,
To better assist you with this matter regarding the availability of the range and to update you as soon as possible, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
- Rated 5 out of 5 stars
good qulity
HousamA Posted
grate stove and safe high Quality .the stove need pans for it .
I would recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - White Glass
- Rated 5 out of 5 stars
Samsung Range
LindaS Posted
This Samsung models is the range/oven that does all that is needed and some extra features. It is very valuable in that it has the workings needed to protect the environment.
I would recommend this to a friend - Rated 5 out of 5 stars
Great item and install.
RichardR Posted
Great item and great install from Best Buy. Just an FYI make sure you use the correct cook ware or the cook top will not work.
I would recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Matte Black Steel
- Rated 5 out of 5 stars
Finally induction has reached its potential!
MattF Posted
This is an excellent unit I have been able to quickly adapt to with its intuitive control system and stellar customer support.
I would recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - White Glass
- Rated 5 out of 5 stars
Great Range!
Chase Posted
Great range so far! Love the styling and the induction feature has been a plus!
I would recommend this to a friend - Rated 5 out of 5 stars
AAAMAZING!!!
anto Posted
So sleek! So modern! I love that it doesn’t have knobs!! And I love that its induction range- makes cooking so much faster!
I would recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Matte Black Steel
- Rated 4 out of 5 stars
Reliable
Jojo Posted
I like this stove. It is taking some getting use too without buttons.
I would recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Matte Black Steel
- Rated 5 out of 5 stars
Range
FrancisNeri Posted
The functions are great. Food comes out better from the stovetop and the oven than any other range Ive owned.
I would recommend this to a friend - Rated 1 out of 5 stars
Worst Large Appliance Purchase Ever -
GAIL Posted
It was a tale of two Best Buys. The service at the Novi Michigan Best Buy was top notch. The follow up service including installation, communication, and follow up was terrible. I would not recommend purchasing large appliances from Best Buy because of my experience. I am still currently awaiting a follow up call from management that I was told would happen three days ago. I haven't used the range enough to give it a rating as I finally got it properly installed by someone other than Best Buy.
No, I would not recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Matte Black Steel
Brand response from Samsung
Posted
Dear Valued BestBuy Client,
We're saddened that you had to experience this. To better assist you, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
- Rated 5 out of 5 stars
Happy Black Friday shopper
Okay Posted
Very helpful and knowledgeable sales person. Quick and easy check out.
I would recommend this to a friend - Rated 3 out of 5 stars
Stove
Luis Posted
Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeattttt!!!!
I would recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Matte Black Steel
Brand response from Samsung
Posted
Hi Luis,
Thank you very much for your observation of our range. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
- Rated 5 out of 5 stars
Nice
MichelleF Posted
I desperately needed an upgrade, love the cooktop and all the ovens functions.
I would recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - White Glass
- Rated 4 out of 5 stars
backorder
steph Posted
would love to recieve product it has been delayed 3 times
I would recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Matte Black Steel
- Rated 5 out of 5 stars
Stove review
MelindaM Posted
Fits perfect in the section in the kitchen. Love the color
I would recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Matte Black Steel
- Rated 1 out of 5 stars
Not what I expected from a high end range
Unhappy Posted
Constant alerts from stove and app that says “check burner” every few minutes. It’s extremely annoying. Temperature of stove setting between 1 and 2 is this: 1 barely and heat. Setting 2 makes oil bubble. Why the huge difference in temperature? Used a cast iron pan and now cooktop burner is stained. Glass touchscreen is filthy regardless how clean your hands are. All you see is fingerprints on everything.
No, I would not recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Matte Black Steel
Brand response from Samsung
Posted
Hello,
We understand your disappointment about your overall experience using the range. Let us help.
Below is a link to troubleshooting the cooktop temperature. Browse the guide until the "Cooking elements are too hot" and "Cooking elements are not hot enough" for troubleshooting steps. We suggest checking the hyperlinks for other helpful tips.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish and another link for the recommended cookware.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
You may also refer to the user manual for more information about maintaining the glass cooktop. Turn to pages 54-55.
https://downloadcenter.samsung.com/content/UM/202412/20241203135815827/O_IB_FULL_NE9100D_NSI6DB9500_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148096007) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Rated 3 out of 5 stars
Issues with PBC board
JemH Posted
PCB faulted on near new stove. You still have these type of issues. Please do your research.
No, I would not recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - White Glass
Brand response from Samsung
Posted
JemH, we understand how frustrating it can be when a newly purchased stove encounters an issue with its circuit board. We want to speak with you directly to provide support and explore options that can help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148854462) to help our team pull up your information.
Have a great day.
^Camille
- Rated 2 out of 5 stars
Hard to use
DarrellG Posted
Oven did not come with an operations manual Still trying to figure out some of the operations
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi DarrellG,
Having the user's manual would make operating the range easy. Let us provide you with the details you need.
Please see the user's manual link below.
Manual
https://downloadcenter.samsung.com/content/UM/202408/20240802133847251/01._IB_FULL_NE9100D_NSI6DB9500_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147612260) to help our team pull up your information.
Have a great day.
^Aloe
- Rated 1 out of 5 stars
Рр
VasylP Posted
12 days have passed since the purchase of the product, it has not yet been delivered, the delivery has been postponed for another two weeks. why sell a product and not warn that it will be possible in a month?
No, I would not recommend this to a friendThis review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Matte Black Steel
Brand response from Samsung
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
- Rated 2 out of 5 stars
stove not the best
joef Posted
Hard to clean, when cleaning the stove turns off, limited on line burned out large burner already. hard to reach service
No, I would not recommend this to a friendBrand response from Samsung
Posted
Joef, we understand how much you wanted to keep your range pristine. Let us help you out.
Please refer to pages 55-56 of the range's manual under "Care and cleaning of the glass cooktop."
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250217165056992/O_01._IB_FULL_NE9100D_NSI6DB9500_EN.pdf
Here is a link to help you if one of the burners is not working. Please select from the options provided the type of burner that matches the one you have. Kindly follow the guide.
One burner on the cooktop does not work
https://www.samsung.com/us/support/troubleshooting/TSG01001949/
Should you need more assistance getting a service technician, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148747241) to help our team pull up your information.
Have a great day.
^Camille