Customer Ratings & Reviews

Love this fridge, doesn’t freeze over and is very quiet.

I have very happy it's bigger refrigerator and very good price. Excellent thank you Samsung and best buy.

Great product!! Clean design inside and out, great fir the price!!

I love this refrigerator! Best Buy didn’t deliver it though 7am - 7 pm as they said. So I had to buy it from Home Depot who did deliver it in a 4 hr window ! No one ever contacted me from BB awful service.

We bought a new refrigerator. However when it was delivered, there were several scratches all over that didn't disappear after wiping. It seemed like it was used and not new. We even had to delay the delivery date because they did not change the delivery timw of the original date even though it was processed.

Terrible, terrible! Terrible product, terrible service. We’d rate it a zero if we could. Bought in April 2022. Freezer has spewed ice crystals and icicles almost since the beginning. Customer service was no help whatsoever. Never buying a Samsung refrigerator again.

highly recommend the Samsung refrigerator. It’s reliable, energy-efficient, and comes with great features like spacious compartments, smart cooling technology, and modern design. Some models even include a touchscreen with smart home integration, which is a big plus if you like tech-friendly appliances. I’ve had a great experience with it—very quiet, keeps food fresh longer, and looks great in the kitchen. If you’re considering a new fridge, Samsung is definitely worth checking out.

When we unboxed it, several dings and dents and we tried to ser up a return and they don’t service my area so we are stuff with a holes and ding marks all over the front of the fridge

My new Samsung Side-by-Side Smart Refrigerator was an outstanding choice for all of my needs. It is large and 3 of the shelves are tall enough for my large pitchers of ice tea and milk cartons. I love it! The ice maker is efficient making plenty of the ice I need daily. It is beautiful and quiet. I can easily get to all my refrigerator items. What a great product and I am so very pleased!

Does a great job and meets the needs that we bought it for. There were some problems in delivery, not by Best Buy who brought it to the door and installed it but by Samsung in their initial delivery to distributor. There were some tiny dings which not might showcase well if examined closely but really not too noticeable on a day to day basis, which is the reason for the 4 stars. Best Buy did a great job installing and providing follow up options and we wound up with a credit as a result. The little dings won’t photograph well so no pictures included and overall they are pretty insignificant. We have kids and by now they’ve made their own contribution to the tiny ding population so we could care less. I can’t imagine too many flat stainless steel surfaces without some kind of tiny ding in a busy household. I would recommend but might want to look at an LG to avoid shipping issues if that’s a concern. But we are entirely happy with it and it actually stands up well to the pressures of a large family. Everything works and nothing has broken and we are going on a year. We are mostly concerned about the sturdiness of the shelves and drawers inside and they seem to be rugged and enduring. It’s also easy to clean both inside and out.

Nice refrigerator inside and out. I like that i have an ice maker but its not big and bulky it doesn't take up all the space on the door so its plenty of shelves for more storage. This refrigerator has a lot of room thank goodness because we are a big family of 8 and its more than enough room for everything we need. I love how the handle is on the inside of the door so I don't have to worry about the handle being loose. Very nice refrigerator in the store it didn't seem that big but when it was delivered (by the way my delivery men were awesome :) it was a very nice size OH and the best part for the moms...its easy to clean!!! I had a pull out freezer and it was terrible trying to clean that freezer out so I appreciate and love my side by side refrigerator. Definitely pleased and would recommend to everyone!! Ohhhh and last but not least (I almost forgot) the outside of the fridge is easy to clean as well. Ok i done..lol

So sleek and beautiful, so quiet and modern looking. Icemaker performs beautifully but I do have to say that the delivery guys did not hook up the water to the icemaker and so I had a flood underneath the refrigerator after a few days. My husband was able to connect the water to the icemaker. But Best Buy handled it well when I complained to customer service. But that’s beside the point the refrigerator is fantastic! I really really love it and it makes my kitchen look great!

One of the best. This is the 3rd refrigerator we purchased in the last 6 years. So far, this is the best for size & keeping food cold. We did not connect the water line because ice cube dispencers will clog because of the hard water. We have great ice cubes from bottle water. Highly recommend this refrigerator.

Quality item. Fits perfect in the space I have. Quiet, efficient and attractive. Also, great price!

I love love love my refrigerator! This is the best refrigerator I've ever had! This side by side refrigerator has so much room and it has very clean lines. It looks so amazing it looks brand new and I've had it for about a year and a half now. Very easy to keep clean! Both inside and outside it's very easy to keep clean. The glass shelves look really great. And the lighting is tremendous and the temperatures work perfectly everything about this refrigerator is perfect. I am so happy I made this purchase.

My 9 year old GE refrigerator just gave out on us. I live in a 1933 home that I am upgrading piece by piece and sections at a time. I loved this frig especially for the price. I had it delivered 24hrs later, delivery guys were professional and amazing and in-housed, and frig started immediately to cool and freeze. When my children got home they screamed with excitement and called their friends and family about a refrigerator, lol. This refrigerator is perfect for my kitchen and family.

Looks great in my kitchen, no annoying handles sticking out, works as advertised, easy setup. May require entry door to be taken off hinge to get it in but delivery guys handled that with ease. Hardest part was getting the old fridge out the door (did that part myself)

this is a great fridge lots of room quiet easy to adjust temps beautifull looks and great samsung products

Works great, nice simplistic look. Very spacious and keeps everything fresh

I love this refrigerator because of its large capacity and simple design. Also, it doesn't make loud noise. There is many shelves in the refrigerator, and I can store a lot of food efficiently. There is the only drawback that I experienced that not enough space between two doors. Because of that, when I try to open the door quickly, it hurts my finger.