Customer Ratings & Reviews
- Model:
- RS28CB760012/AA
- |
- SKU:
- 6529233
Customer reviews
Rating 4.7 out of 5 stars with 686 reviews
(686 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the spaciousness, beverage center, ice maker, and design of the BESPOKE Side-by-Side Smart Refrigerator with Beverage Center. They appreciate the ample storage space, hidden beverage center, dual ice maker, and sleek design. While some customers would prefer a crisper drawer and a longer warranty, overall, customers are very happy with their purchase and find that the refrigerator offers great value for its price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Work perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work and efficient good energy saving best election
This review is from Samsung - 36 in. Wide BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my wife love it all the features on it and glad we bought it.
I would recommend this to a friend- Pros mentioned:Capacity, Design, Water dispenser
Rated 5 out of 5 stars
A Refreshingly Smart and Spacious Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung BESPOKE Side-by-Side Smart Refrigerator with Beverage Center (Model: RS28CB760012/AA) in White Glass is a truly impressive appliance that combines sleek design with thoughtful functionality. From its surprisingly spacious interior to its smart features, this refrigerator has quickly become a highlight in our kitchen. One of the first things that stands out is the sheer storage capacity. While traditionally side-by-side models can sometimes feel limited, this BESPOKE unit defies expectations. The freezer section, in particular, offers an abundance of space that genuinely rivals many French door style refrigerators we've encountered. We've had no trouble fitting in larger frozen items and keeping everything organized. The in-door Beverage Center is a fantastic addition that we've come to love. The auto-fill pitcher works flawlessly, providing readily chilled water, and the convenience of the external water dispenser for quick fill-ups is much appreciated. It's a small detail that makes a big difference in daily use. Speaking of ice, while the built-in ice maker took a little time to get going after the initial plug-in, once it started producing, it proved to be remarkably efficient at keeping the bin full throughout the day. We haven't had to worry about running out of ice, even during peak usage. Beyond its practical features, this refrigerator is incredibly efficient. It cooled down to the desired temperature remarkably quickly, a testament to its performance. The integrated smart features are a true convenience, allowing us to easily set and monitor the temperature directly from our phone via the Samsung SmartThings app. A delightful surprise was the auto-door opening/closing feature. It's a subtle but luxurious touch, especially the unexpected benefit of the door gently closing itself if we don't fully open it. It adds a touch of elegance and convenience we hadn't anticipated. Finally, the thoughtful inclusion of small LED lights near the sensors is a brilliant design element. During low-light movie nights at home, these subtle lights make it incredibly easy to see into the refrigerator without having to turn on brighter kitchen lights. In summary, the Samsung BESPOKE Side-by-Side Smart Refrigerator with Beverage Center is a top-tier appliance that excels in both form and function. Its generous storage, innovative beverage center, smart connectivity, and thoughtful design elements make it a highly recommended choice for anyone seeking a stylish and efficient refrigerator.
I would recommend this to a friend Rated 1 out of 5 stars
Don’t be fooled by the pretty white glass
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has given me problems since I first bought it. And it only has 12 months of warranty and after that you are charged for service even though the door has a malfunction. It does not fully close and will leave your fridge door open with a crack and if you forget to check the door (even though on a new fridge that shouldn’t be something you’d have to remember) your food will start to warm up fast, especially in the Texas summer months. Again don’t be fooled by the pretty white glass door.. that you can use as a white board.. that’s the only fun feature about it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brendah,
We understand your frustrations with the broken door of your refrigerator. Let us help.
Here is a link for troubleshooting steps for the door of your refrigerator that doesn't fully close; kindly choose the one that matches and click the embedded words.
Refrigerator or freezer doors will not close.
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149821544) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the moment I got it the ice maker didn’t work. It comes out in a block then leaks the water into the 2 separate ice containers and then it becomes 2 big solid blocks of ice
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Krystle,
We know how important it is to have a fully functional refrigerator. Let us help.
Here is a link for troubleshooting steps for your ice maker that is not working; kindly choose the one that matches and click the embedded words.
Samsung ice maker is not working.
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150015577) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Samsung Bespoke Side by Side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, experiencing this fridge for only a month, I give it high marks. It is capacious, well designed, maintains the temperatures. The heft of the doors makes it feel substantial and well crafted. Very quiet in operatin. No complaints so far, except to say that the interior seems a bit dark lighting all of the shelves in both the freezer and fridge sections owing to only one set of lights at the very top. Samsung needs to add lights to the bottom as well for more even and better illumination.
I would recommend this to a friend - Pros mentioned:Capacity, Design, Water dispenserCons mentioned:Deli drawer
Rated 5 out of 5 stars
Sleek
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how sleek and clean this refrigerator looks without the water and ice dispenser on the outside. The storage capacity is impressive. The beverage center is so handy for filing water bottles, and the pitcher is great for filling up my dogs' water bowls. This is replacing a 14 year old Samsung refrigerator that is still functioning like brand new and is being used as a garage fridge now. The only negative about this refrigerator is the lack of small deli/cheese drawer. I was hopeful I could swap out the shelf/drawer combo from the old fridge and put it in this new one, but alas, it did not fit quite right. That said, I would purchase this again and recommend it to others.
This review is from Samsung - 36 in. Wide BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Water dispenser
Rated 5 out of 5 stars
Clean outlines and easy to use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a spacious fridge freezer and met my needs. It had good reviews and was the price was not too high. The beverage center is handy and the ice compartments are easy to reach. The fridge side is slightly wider than the freezer side. If you need a cool compartment for deli items, this does not have one. On looking at the manual, it seems one has to get the light bulb changed professionally and one has to shut off the water to change the filter. The latter will be difficult, as the fridge freezer is heavy and does not move easily to shut off the water connection, which is behind it on the wall. It would be nice to know if anyone has changed the filter and how easy it is to do so. Access to the filter itself is not difficult and is at the bottom right inside the fridge.
This review is from Samsung - 36 in. Wide BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design, Water dispenserCons mentioned:Deli drawer
Rated 4 out of 5 stars
Love my new fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge! Pros: the ice maker makes 2 ice sizes, large ice and “bite size”! Love the cold water self-filling water pitcher. I like the smart app that controls the fridge and that it show the temp on the inside. Absolutely love the clean modern look of the white glass front. Lots of space & shelving. I like the the self opening door sensor because it needs it. The doors are hard to open without. But… Cons: the self opening door sensor for the freezer is annoying spot. Every time you get into the fridge you accidentally touch the freezer sensor and it opens. Also wish this came with a deli drawer option. I miss my deli drawer. All in all I’m very happy with my purchase so far.
I would recommend this to a friend - Pros mentioned:Capacity, Size, Water dispenser
Rated 5 out of 5 stars
Love my new refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with this refrigerator, We are a single party of two so everything fits very well and even we have many space left, love the pitcher and cold water features, you can get two types of ice, that’s very pleasant, so everything is a must with this, and very easy to clean.
This review is from Samsung - 36 in. Wide BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Water dispenserCons mentioned:Color
Rated 4 out of 5 stars
White Glass or Gray Glass??
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After years of having GE Profile kitchen appliances, I took a chance on something new and chose to buy this BESPOKE Side by Side Refrigerator in WHITE GLASS. I love the size of the freezer -frideg has ample storage room. Love the ice cube trays which are not outside on the door. Love the Beverage Center and use it every day? But: My kitchen appliances are white and What I am very disappointed about: THIS FRIDGE IS GRAY-IT IS NOT WHITE OR OFF WHITE and THE PANELS ARE NOT REMOVEABLE!
I would recommend this to a friend - Pros mentioned:Design, Water dispenser
Rated 5 out of 5 stars
Samsung Bespoke Side by Side (white) refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with my new refrigerator! It matches perfectly with my kitchen decor. Having the water pitcher with the fruit infuser insde is lovely (it automatically refills with water, within five minutes). There is even a water dispencer for your cup, ease of use for children. There is plenty of space for food, becerages and my veggies really stay fresh longer. The freezer does exactly what its supposed to do BUT the space is plentiful and the ICE TRAYS are my favorite. Nothing like being able to get a nice glass of ice water. Cleaning is a breeze, no spending 15-20 minutes trying to figure out how the shelves and drawers go back inside. I’ll give it 4.5 out of 5 stars (thats ONLY because nothing is perfect!). I have NO COMPLAINTS, I’d certainly buy it again.
I would recommend this to a friend - Pros mentioned:Capacity, Water dispenser
Rated 4 out of 5 stars
Great fridge; one criticism.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good: great amount of space, love the interior beverage center, controls seem easy to use. Two counter points: not having a crisper feature (which I would have thought standard technology, at this point,) takes some workarounds, but it's not the end of the world. What I really don't understand is why there is absolutely no ability to adjust the height of the main shelves. It can't cost that much for Samsung to add a couple of extra tracks for the shelves. My issue is that that there are some bottles I don't want banging around every time I open and close the fridge door, and the standard shelf height is an inch too low for wine bottles or similar. It's bizarre. There is one shelf, the front half of which slides back to create better height for the shelf underneath, but if you put taller bottles in the new space that gets created, these then block the remaining upper half-shelf and the back of the lower shelf, so you basically lose functionality/capacity on two shelves. I just don't see how a couple of extra tracks to adjust the shelf height wouldn't have been an obvious option or would have been too difficult to include. But, I'll figure something out. Very pleased with the purchase, otherwise.
This review is from Samsung - 36 in. Wide BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
My new Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect for my needs. I love the beverage center and ice maker. Plenty of space, too. The salesman was professional and delivery spot on.
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Best fridge lots of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge because i needed a new one. This one fit the bill and i purchased it. It is a big fridge works better than i expected. Doors have alot of space and the fridge has alot of room for alot of food and leftovers. My old fridge was making noises this samsung is whisper quiet. I would definitely buy it again. Worth the money. Cools beer and sodas fast.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Love my new fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge! It’s beautiful. I got the white glass. So much space, the ice maker is so convenient and it’s so quiet. Makes absolutely no noise. We love it
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Water dispenser
Rated 5 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek appearance with internal water center and plenty of space besides. Delivery was also very well done professional .
This review is from Samsung - 36 in. Wide BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design, Water dispenser
Rated 5 out of 5 stars
Fantastic!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best fridge I’ve owned! The space is amazing and maximized at every turn. Stylish yet highly functional for my family. The ice trays and water dispenser are definitely a favorite. I am obsessed with the door sensors, especially when getting home wjth groceries or if my hands are dirty from cooking and needing to open the door.
This review is from Samsung - 36 in. Wide BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Awesome fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! It’s very spacious and beautiful looking. You can even use the glass front surface with dry erase markers!
I would recommend this to a friend- Pros mentioned:Size, Water dispenser
Rated 4 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I'd give it 4.25 stars, it could a small drawer for small items. Like cheese. Like the clean front look. Sensor Doors, added feature the installation guys pointed out to me. They install guys were careful with the property, and called prior to arrival. This is a large frig., if your doorway is small, the doors do come off. I'd go to Samsung's website and download the manual for those details. I'm in a rental location. So I plan on having those doors removed when I move it. Like the two ice tray options. So you have a back up tray. I was worried it wasn't making ice fast enough, but now that they are full, I need to make sure to pay attention to move the ice from the back up front. I did have a large grouping of the small ice near the back of its tray, but with my hand was able to get it removed and placed in the sink. Something to think about as a basic maintenance idea. I actually like the water pitcher. Now I just need to get some extra water filter cartridges. Water taste fine. I use the top shelf of the freezer for frozen pizza's I stand them up vertical out of the package. Place other food to keep them vertical.
This review is from Samsung - 36 in. Wide BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend















