Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,499.99

Customer reviews

Rating 4.3 out of 5 stars with 70 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the cleaning performance, quiet operation, and ease of use of this washing machine. Its large capacity is also a plus, accommodating even king-size comforters. However, some customers have noted concerns about the spin cycle, citing issues with added water and occasional imbalance. There are also some concerns about the long-term reliability of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 70 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first front loading system. Amazing!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front loading washer and dryer system. It's absolutely amazing. I've used front loaders before, and after a little time, they all look cheap, knobs are loose, etc. With the electronic display, this system always maintains an elegant, super-lux quality look. System is easy to operate and the choices are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was a worried about spending too much money washer but it paid off itself it looks amazing and works good

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean Landry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality washer and good design. loaded with options and has very easy and intuitive interface. Bottom line I never seen my close any cleaner and fresher.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This washer is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very easy to use and performance is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to love the screen. It makes it so simple to choose and customize the programs. Still planning to read the doc, but it's so intuitive not sure I will... I'm sure the music that plays when the cycle is done can be configured or turned off, that;s really the only thing I don't like :-)

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look this unit cleans, is very quiet, uses very little energy and is touch screen.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Best washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the loads take a long timeot is definately worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and dryer as a set. They work great. It saved me a ton on my water and electric bill. Very impressed. The steam cycle works great. Gets out those deep stains.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Leaves clothes looking fresh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for bedding, saves time on not having to do multiple loads because of the huge capacity. Very user friendly, time is accurate, does not remove stains to my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    super good cleaning and quiet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have only had this for a couple weeks but so far so good! I love the steam cleaning and especially the wrinkle away. Size is great for my king comforter too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Washing Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washing machines I have ever purchased Very quite and smooth while doing the wash. Multiple cycles allow you the flexibility to doing different types of washes without have to do any programming. Well worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer- nice features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for a couple of months and it works great. The hand wash cycle works well for delicates and it even reminds me when I need to run the pure cycle to clean out dirt buildup. Haven't found a need to try out the wifi and smart phone compatibility. It is a little louder than I'd like, but not too bad. Can hear it in the next room, but not across the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes a huge load

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing will take the biggest load you can give it and handle it with ease. My ex-washer always complained when I gave it a huge load. That's why I dumped it for this load queen. Sometimes I just sit and watch after i put a huge load in it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had it long, but the washer does a great job on really dirty clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer with lots of cycles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. It has lots of cycles to choose fromfrom. The touchscreen screen is really a cool feature if you like technology. The WIFI is not that effective but for me not an issue as I don't really have a need to start the washer remotely nor a need to monitor remotely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Many cycles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine it got off balance once with a large load but overall it it works extremely well....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I would recommend this product! It is super quiet and so far, so good. I haven't tried controlling it from my phone yet, but a great feature.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Repairs every 6 monthhs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If having a repairman come out every 6 months is what you're looking for, then this is the product for you! Unfortunately setting aside time for repeated repairs for the same thing is not my idea of fun. The brain unit in these things is not real world functional and unfortunately Samsung couldn't get their act together with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but great washer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An expensive washer but great performance. Wash times are shorter than my previous LG washer and clothes come out cleaner and dryer, thus shortening dryer time significantly. Works great with my smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding ,4 weeks and counting.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set this up in my garage and didn't even level it . I ran a small load to test and it works great ! I still can't believe it spins so fast and it's quiet and no vibration . Amazing ! I sure hope it lasts .

    I would recommend this to a friend