Customer Ratings & Reviews
- Model:
- UN43NU6900FXZA
- SKU:
- 6268402
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Hisense TV for its exceptional picture quality, easy setup process, and reasonable price point. Many users have praised the TV's size as being just right for smaller spaces like bedrooms. While some users have experienced minor issues with the remote control, durability, power, and short lifespan, the overall positive feedback suggests that the Hisense TV offers great value for its price.
This summary was generated by AI based on customer reviews.
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my second bedroom where there’s a game console and it’s just not great quality. The letters look fuzzy, I had to return the tv.
No, I would not recommend this to a friend- Cons mentioned:Internet connectivity
Won’t connect to internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought the TV and hooked it up, it won’t connect to the internet therefore it isn’t a smart TV, so back it goes. Very Upset. I had my modem reset more than once by myself and the cable company. I called Samsung and that was a joke, very disappointed in them. I’ve always loved Samsung TVs but I might look at a different brand for this small room after this.
No, I would not recommend this to a friend Good but not great TV set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not know when i bought it that I was buying a downgraded model, it does not support the smart remote and it freezes from time to time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Junior:
I am very sorry to see that you were not completely happy with the NU6900.
If you would like to share more specifics about your experience, please do reach out to us at any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts on user experience are greatly appreciated and will be shared with our teams.
- Samsung Solutions
Bargain set is not a Bargain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not live up to expectations. Bedroom set. I went up from a 38" set to this 43" bargain set that I bought on Black Friday. Great price at about 279. But almost all the color washes out at a very narrow viewing angle from center. From slight side, people almost look gray. It is actually hard to watch. Thinking about a donation to Salvation Army!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gene8101:
Thank you for sharing your feedback on the Samsung 43" Class NU6900 TV. I am sorry to see that this model fell short of your expectations.
So that we can better understand your usage scenario and assist you, please contact Samsung Customer Support via any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the disappointment and hope that we will hear from you soon.
- Samsung Solutions
Bad sound problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Samsung to replace the Samsung I had that quit. I had to take it back because the sound would quit working. Made mistake of getting another of the same series. Had to take it back. The same problem with sound. I purchased a Vizio the third time which ended up being a charm....wonderful picture and sound. Found out my cousin bought the same series of Samsung and has the same problem with the sound.
No, I would not recommend this to a friendPotentially a good one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently is loaded with capabilities that I am yet to uncover. I am just busy and not tech savvy so I can not explore its full capacity.
I would recommend this to a friendBrand response from Samsung
Posted .Taiwi:
Thank you for sharing your user experience with the Samsung 43" NU6900.
Should you ever need help with Samsung products -- settings, setup, usage, etc. -- please feel free to reach out to us at any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Great picture, terrible sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and get going with smart features, but it became apparent almost immediately the speakers give off a buzzing anytime sound is made. Hopefully exchanging for a non defective one on my next day off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Pbear:
I am glad to see that you are pleased with the overall picture quality of our NU6900 Series TV, but had an unfortunate issue with the speakers buzzing.
Should you need any assistance once you receive your exchanged TV, please know we are always here to help and can be reached via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
- Pros mentioned:Picture quality
Good pic but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pic but you can’t see the screen with polarized sunglasses. Don’t buy for an outdoor tv!
No, I would not recommend this to a friend Good brand
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was ok but after 2 weeks of use, the speakers start making a weird noise, Returned and got a bigger size.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JGuzman:
Thank you for being a Samsung customer. I apologize that you had issues with the 43" NU6900 model.
Should you need assistance with features or usage, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Disappointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No color at all when looking from side of screen. No comparison to previous Samsung we had for 10 years. Terrible choice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bertha:
I am very sorry to see that you are not happy with viewing angles on this 43" NU6900 TV.
So that we can better understand your usage scenario and assist you, please contact Samsung Customer Support via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Again, I am very sorry for the disappointment and hope that we will hear from you soon.
- Samsung Solutions
SAMSUNG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LIKE THE GRAPHICS ON THIS NEW 4K TV WHILE WATCHING UPDATED MOVIES. I DO NOT SEE THE DIFFERENCE WHEN WATCHING TV/ CABLE.
I would recommend this to a friendBrand response from Samsung
Posted .DIAMOND:
Thank you for purchasing this Samsung TV. I am glad that you are happy with the fantastic picture quality while watching movies.
This 43" NU6900 is a Smart 4K UHD TV, delivering 4x's the resolution of Full HD, while also being able to upscale non-4K TV content to 4K using Samsung's powerful UHD engine.
Please reach out to us so we can better understand your usage scenario and why you are not not seeing a difference when watching TV and cable.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you.
- Samsung Solutions
- Pros mentioned:Picture quality
Don’t Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but the smart part isn’t so smart. Frequent memory errors require the tv to be unplugged to reset. Very inconvenient. I added an extension cord so I don’t have to keep reaching behind it to unplug/replug. It’s an older model but I certainly wouldn’t buy it again.
No, I would not recommend this to a friend Okay for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The viewing of the pannel. However I did notice it showing motion blur and a black like pixel burn within the screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jeff:
I am very sorry for the motion blur and pixel issues you have encountered with your Samsung 43" NU6900 TV.
Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution.
You can reach us via any of the below options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you.
- Samsung Solutions
Great TV however picture not the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price however picture quality and sports viewing not the best as compared to more expensive models.
I would recommend this to a friendBrand response from Samsung
Posted .RoccoY:
I am very sorry to see that you are not happy with the picture quality on this NU6900 model.
So that we can better understand your usage scenario and assist you, please contact Samsung Customer Support via any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the disappointment and hope that we will hear from you soon.
- Samsung Solutions
Died in 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv died 3 months after purchase. Samsung has a standard 1 year warranty. They put a new motherboard in it (took them 4 weeks). Then a month later the motherboard died again. The customer support manager told me they just changed the policy to do refunds for these TVs because Samsung was paying more to replace the motherboards than it would be to just refund. I have been waiting for 3 weeks now to receive the refund, no estimate on the time... I wish I had never purchased this model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LionsFan:
Thank you for purchasing the Samsung NU6900 43" TV. I am sorry that you had issues and required warranty service and a refund.
If at any time you wish to check the status of your RMA, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
B +
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for the kids room giving it a B+ just because the image isn’t as clear. Overall a good tv.
I would recommend this to a friendGood Buy from bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased gor my son's room. I own all Samsung televisions. I'm sure it will get the job done as my other tvs have.
I would recommend this to a friendOk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is what you pay for. Would have gotten something better if I had more space for where I needed it.
No, I would not recommend this to a friendOkay beginning tv to hd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the 7 and 8 series the quality is low but if your not aware of different series it won’t matter!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Esha:
Thank you for purchasing this Samsung 43" NU6900 Series TV.
Should you need assistance with features or usage, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you.
- Samsung Solutions
Software problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just past one year after purchase with very minimal use and it is having major software glitches. I have tried everything from resetting to factory defaults...it keeps doing the same thing. Within seconds of making a channel or app choice it will divert you back to the Amazon prime app repeatedly. Then if you choose anything on prime, it will stop in less than a minute and go back to the main prime screen again. I’m sooooo disgusted!!! I loved it for one year, now I’m ready to throw it out the window. Not only this one is malfunctioning, I purchased a 55 inch Toshiba fire close to the same time I bought this one for another room. IT IS MALFUNCTIONING AS WELL!!!! Never will I purchase this brand again. I can’t even express the level of disgust I am feeling right now!!!!!
No, I would not recommend this to a friend