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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 158 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the 50" Class Q80T Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, especially for gaming. They appreciate the easy setup and improved remote control design. However, some customers have concerns about missing screws, the price of the TV, and the visibility of screen dots in dark scenes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 158 reviews
  • Rated 5 out of 5 stars

    Samsung smart TV 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with TV performance. Much better remote control design, compared to the one that I have with Samsung smart TV which I bought couple years ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv Loses wifi connection without reason until I unplug, replug and restart and wifi comes back automatically without any further troubleshooting but I need to do this most days. Other than that great tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv! Samsung is our favorite brand when it comes to television and we love shopping at Best Buy with their knowledgable employees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom ( I’m sorry don’t remember the other tech name) were awesome with setup and questions. They were very professional and friendly! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SamSum 65 inch Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a 65" set ASAP, but wanted a Samsung and a good value. I walked into Brst Buy at 7:45p and walked out at 8:10 with a brand new cart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50” Class Q80T smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this TV and the sound bar recommended to go with it. I’m still figuring out some the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable television. The PS5 graphics pop on this television. I would definitely recommend this to anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wish I Had Other Choices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 50" version of this TV is a waste of money it doesn't have the same features of the larger sets in the same series and the picture quality is no better than much less expensive sets? I purchased this TV as a replacement for an 8 year old Sharp TV that I wanted to to move to the guest room. I needed a TV no larger than 50' with a pedestal stand and Bluetooth connectivity to headphones and this unfortunately was my only choice unless I wanted to move up to even more expensive OLED which Best Buy doesn't seem to stock in the 48 inch model The TV allows me to pair (not easily) my Bowers and Wilkens PX7 headphones and allows me to connect to the headphones but only stays connected to them for about 2 seconds? Talk about frustrating. I have not found a picture calibration yet that even matches my 8 year old HD TV. The TV makes you sign up for a Samsung account if you want to use different apps than the ones that came with the TV but won't let you delete the unwanted apps that came with the TV creating unnecessary clutter on the home screen. I have a 3 year old Samsung TV that works differently and allows you to delete apps. On a positive note the WiFi seems to be working fine. I have 30 days to figure this out or Best Buy is going to get an open box item for sure and I now will be watching TV in the guest room.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bengal18:

      Thank you for purchasing the Samsung 50”Q80T TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.

      Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.

      You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings

      Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking.

      Simply select an app, press, and hold the Enter key. You’ll see a popup menu with options to move or remove it.

      If there is anything we can do to further assist and improve your user experience, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Samsung 86” TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung tv is awesome. I can’t believe how good for a price I got. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Q80T series 50"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, doesn't have the specs you need for the new generation consoles. Very bright compared to the LG OLED. Easy navigation. Slick remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best tv I ever got i was truly amazed I tell more people buy and told my neighbors about tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good ------------------------------------------------------------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new Samsung TV. I wish the sound was better, but a sound bar helped that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 50" tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 50" Class Q80T Series LED 4K UHD Smart Tizen TV Great tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Q80T Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Q80T Smart TV is an excellent product. We’re very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality tv, the stand works for many table sizes, and have had no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The glare film

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great only thing is I see a few little bubbles. When the tv is turned off from the screen glare film in it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HDTV Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pleased with the whole experience including ordering process and delivery

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent picture. Extremely weak WiFi reception.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen image is outstanding. Table stand does not swivel. WiFi reception is very poor. Auxiliary ROKU needed for streaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Thanks to the geek squad for a job well done on installation.

    I would recommend this to a friend