Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1853 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the picture quality and curved screen of the 65" Class (64.5" Diag.) - LED - Curved - 2160p - Smart - 4K Ultra HD TV. Many also praise its ease of use and smart features, while some users note that glare can be an issue and that the refresh rate may not be suitable for all viewers. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,853 reviews
  • Rated 3 out of 5 stars

    cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is alright but no difference from the flat to the curve

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Curved TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not happy with this TV. Our picture kept skipping/freezing and if you sat to the side, you could not see the screen. Not good unless you are sitting directly in front of it. Due to both problems that we had, we returned it within a few days of purchasing for a full refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv with great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience in purchasing this samsung tv it was a pleasure doing business with best buy. I still own this tv until this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend! Liked how Best Buy priced matched me on their website two weeks after I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic television! It has met all our expectations with color and functionality. The picture is fantastic. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv lives up to the advertising. Picture is clear. Color is excellent. You feel as if you are actually at the scene. Looking forward to football season!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Poor warranty service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv had great picture initially but after 7 months it started having aberrations. I called for warranty service and Samsung refused to repair under warranty. Stated it had been damaged when there was none.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great, only have one problem sometimes the YouTube app does not open and it gives me error but besides this everything else is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent. UHD is amazing. I was worried about it being a curve tv, but the picture looks amazing from any angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my products and service. Best buy has always been my place for electronic items. I highly recommend this place to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and the quality is outstanding. Was afraid the curve would create odd viewing angles but have been proven completely wrong$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not beat the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is amazing just wish more programs could be viewed in 4K to really enjoy the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of the tv. Looks good, good apps, and the extras are pretty cool. Haven't really experienced 4k yet, so hopefully that's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best curved tv ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the best. I feel like i'm really in the movie or tv show. All i need now is a curved soundbar snd my homd theater is set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th is still working . Bought it in 2016 great HD content. I will gladly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've read great reviews about this TV. The quality and value of this TV is just what I was looking for. Looks great in my new place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the $

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome clarity! This TV was reasonably priced, especially considering the size. Best TV I have bought to date! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my Samsung TV purchase to the fullest extent. The smart TV functions better than I could have ever imagined!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the curved screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about purchasing the curved screen but it turned out to be incredible. Best Buy did a good job installing it. I only gave it four stars because I wanted a how to work it guide! I'm sad it wasn't included. . .

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality
    Cons mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Awesome picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the T.V. and give it 4 stars! I am a Samsung fan but I think they missed it on Price and Quality compared to others on the market. This isn't the Biggest Bang for your Buck it's overpriced about 500.00 I like the curve aspect it does deliver some in that area but for the Extra 200.00 you can save I'd go with the flat. The picture is Quality the sound is Affected by the EXTREMELY LOW Refresh rate of only 120 THIS ALONE is a HUGE Disappointment in what this TV should be delivering vs price! Right away I noticed the refresh rate at work when viewing action scenes ( you can see the TV struggling to catch up to the current HD Technologies # It is slower and "grabs" at times also the Sound does the same # lips move but the sound is BEHIND ) or the sound has an Echoing effect because the REFRESH RATE is too SLOW for the Content. I am considering taking it back I am that Disappointed with Samsung. NOW after saying all the negatives::: The T.V. Picture Quality is STUNNING it looks like the people are just outside the window, It is Clear and Vibrant and the Color is wonderful. The salesman was extra helpful and the Staff is always willing to answer any questions. I wish I would have ask about the effect of a lower refresh rate Before purchasing...that's on me! Set-up was Easy Easy Easy!

    I would recommend this to a friend