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Customer reviews

Rating 4.7 out of 5 stars with 831 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 831 reviews
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .

    We bought this tv on Black Friday. We really wanted the biggest screen we could find and we wanted at least 3 hdmi ports, which this has. The picture is fantastic, sound is great, but the best part is the “smart” aspect. I love having Netflix, Hulu, Amazon Prime, HBO and more right at my fingertips! The most surprising part is that the small remote it comes with controls our cable box too!! We have U-verse and I can get to every feature on my cable box right from this one small remote! It did take a bit to figure it out, but it is super convenient and we don’t have to mess around with a bunch of different remotes. It controls our Blueray player too!! For those who get this, remember that each button does several things depending on whether you push it, push and hold or (for the silver ones) push up or down or straight down. Took a bit of getting used to, but we love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter 4K TV for the money. Great picture..

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    Posted .

    I decided on purchasing this TV from Best Buy after discovering that Best Buy had a better price on the same tv. Almost $300. difference. I am pleased with the picture quality, I upgraded the sound by adding a Bose Sound Bar. The only concern I have is the fact it is so thin ... which means you have to be careful if children are playing near the set or adults are rowdy in the room. Other than that, take care of the tv as it may be prone to damage if it is hit. It's Big but Delicate... HANDLE WITH CARE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price!

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    Posted .

    The Samsung - 65" Class - LED - MU7000 Series - 2160p - Smart - 4K UHD TV with HDR was easy to set up and the picture is extraordinary. It has a great sound quality as well but some people may wish to set it up with a home theater system. I love it just the way it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pictures

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    Posted .

    I bought this tv on Black Friday deal. Really nice pictures. I like smart remote. And it’s UHD. LOVE THIS MY TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice!

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    Posted .

    Installed this on a Chief articulating arm mount for Master Bedroom. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super crisp TV

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    Posted .

    Very clear. Easy step by step setup. Needs sound bar for best usage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    All 4 Corners were Cloudy

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    Posted .
    Owned for 1.5 years when reviewed.

    Maybe I just got a bad unit, but all 4 corners were cloudy. Samsung said it would clear up in a few weeks. I did not want to take a chance. I had to exchange it for a Sony X850, and so far so, so good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted .

    Love our new TV! 4K with HDR at an unbeatable price! Amazing picture and TV quality! If you're in the market for one, now is the time! Only small gripe is with the built in speakers but if you've ever owned a Samsung TV, you'll know this already. Also purchased a Samsung Sound Bar. We almost purchased a 8000 series but didn't. The reason we didn't go above a 7000 Series Samsung is because of the Mini Connect box that comes with them. This box plugs directly into the TV with a proprietary Samsung cable, which then plugs into the Mini Connect box that gives you 4 HDMI ports. I work in the retail technical support business and have seen these boxes either fry when the connection (electric current) is made on the TV or fry the board on the TV. Please be aware. Hope this helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung does it again!

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    Posted .

    Most of my smart tv's in the past have been Vizio, but a year ago I switched to Samsung for my 55 inch 1080p. I was very impressed with the quality and the picture was beautiful, so when I wanted to upgrade screen size to 65, I went with Samsung again, and all I can say is the picture on this television is STUNNING for the price point. Out of the box, I looked up calibration settings online and selected "movie" mode in the picture settings, and from there just some very minor tweaks, and it's perfect. (I like the back light a touch higher than the standard, and brightness down 1 notch to get richer blacks, and I hate the "soap opera" effect, so I turn off the motion enhancement settings and hdr+) After these easy tweaks, the picture is simply gorgeous. Works great with my roku, and my PS4 (seriously, games on this TV are LEAPS AND BOUNDS better)... My first impression of the remote was not a good one, but after getting acquainted with it, I love it, and the voice commands are a nice touch. Overall, I can say without even a second of hesitation that I would (and have) recommend this model. Already looking forward to cozy nights on the couch in the winter with this gorgeous television to watch and enjoy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who needs Blu Ray?

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    Posted .

    This television is awesome. We had some issues in the beginning and come to find out, our Wifi wasn't performing as well as it should have been. My wife was against getting a television of this size and type, but now, she is behind the purchase 100% and raves on about the picture quality. Regular dvds look as great as Blu Ray. We only have regular antenna and some of the channels are far too good to believe. An old John Wayne movie appeared as though we were in a movie house and not in our living room. I would recommend a sound bar or other power surround sound. the speakers in the television are audible , but lacking that luster of a soiund. g irn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture quality and performance

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    Posted .

    I have been looking for a good quality 60" TV that wouldn't break my bank for several weeks and looked at a bunch of different brands, models before finding this one. The tv I wanted was sold out with the exception of the floor model (which I don't feel comfortable with) so the sales associate showed me the Samsung 65" with 4K and ultra HD for a little bit more money and explained the features and benefits to me. Absolutely LOVE this tv!! Has the best picture and sound quality and the remote and features are easy to use and navigate. I highly recommend this tv!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Picture

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    Posted .

    Recently moved from Indiana and needed multiple items for the new house. With our new open floor plan, we needed a tv mounted to the wall. We bought the 65" Samsung 4K even though we thought we were going back to buy another tv. Samsung smart tv's work with Spectrums app and we needed that to not have to have/pay for another tv receiver. We paid for Best Buy Geek squad to install and Felix did a great job and walked us through how the tv worked. The picture is perfect. So clear and I like the wall mounting so we can turn or adjust the tv to our liking. We just received our tv console and are setting it up. Great start to a new chapter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, not awesome

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    Posted .

    First, let me note that my buying experience was outstanding. The sales team at the Perimeter Best Buy store was highly knowledgeable and helpful. This Samsung TV is great, but not awesome. The reason it's not awesome is the side angle view degrades very quickly as you move from a center viewing location. When directly in front of the TV it looks awesome, from the sides not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade for the price, loving it with my Xbox

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    Posted .

    The TV was easy to setup and very light for it's size, I was able to move it by myself. This is the first TV I have bought which allows voice commands through the remote so that's a new feature to play with. I wish it had 4 HDMI inputs over 3 but that's not that big of a deal and the sound is decent, but if you are buying a TV like this you are probably using a soundbar or other audio system. * One thing I found pretty cool is the remote for the TV worked on my Xbox One at one point. Now it is not working anymore but I may have done something to ruin it. I am going to read around online and try to get it back, it came in handy when using th eXbox for movies and stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV all around

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    Posted .

    went to best buy to purchase a 40 inch Samsung tv for spare bedroom, already had it picked out online. after I found it in the store I started browsing around and found this TV that somebody had returned marked down for a pretty fair price. I pulled out the phone and did some quick research on the model and thought this looks like a good deal. I took it home and did a TV shuffle throughout the rooms and then set this one up. Turns out this TV was a great deal. The picture is amazing and has multiple options to adjust the color tone from auto to customizing with the light options of your home. All the other functions are just as easy to use and set up. Initially when I pulled the remote out the box I was like what is this thing. Turns out it is pretty easy to use to and you get to speak to it. Great work Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not best

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    Posted .

    So, in a round-about way, we got this TV as a Geek Squad warranty replacement. The TV they initially gave us was the step down from this one, without the "high dynamic range". We were not happy with that TV. For a little more money, we exchanged it for this TV. The issue with pixelated dark scenes, we had with the initial TV, is much better on this TV, but it's still really not the best picture I've seen on a 65" 4K TV. The picture looks good on this TV, but it just doesn't really have the WOW factor I was expecting, or have seen in other TVs. If I was shopping for a new TV, and not a replacement, this not the TV I would have chosen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture!

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    Posted .

    This TV is awesome, very thin to the wall, and has awesome imaging. You may want to check if the Eco/Energy Saver option is turned on, it's a good idea but gets a little annoying. We were watching a movie suddenly it dimmed automatically, I thought it was messed up but then remembered about the Energy Saver option, turned it off and that was it. Love this Tv. This is from the Samsung Support website The Eco Sensor and Energy Saving functions adjust the brightness of the TV to reduce power consumption. When you set the Energy Saving function to Auto, the TV changes its brightness automatically depending on what you are watching on the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jessica

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    Posted .
    Owned for more than 2 years when reviewed.

    Love this tv! It was a much needed upgrade from our previous tv. This is our first smart tv which is so much more convenient when we want to watch streaming services. Instead of hooking up our Apple TV to watch streaming services, we can just open up the streaming service app right on the tv. The picture quality is also great, especially when watching 4k quality shows and movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .

    First off, Samsung seems to make some great stuff. The remote for the TV is awesome well thought out in design. It's basically a multi-use remote works with my XBox, Firestick in addition to the TV itself. The stand that comes with the TV is cool looking, sturdy, and I like the detail added to the rear of the set. The picture quality is par with many other manufactures if not slightly better. I do notice some blurring, shaking while watching cable tv with the channels logo in the corner sometimes though. Maybe that's normal to reduce burn images? IDK. Playing video games has been decent on it for how large the screen is. 4k movies look really good, and the sound quality is awesome. I think the price was a little steep for it being made overseas though, but that's everything nowadays it seems. It would be sweet if they provided an update to automatically configure settings for movies, games, tv picture quality as I have been tinkering with them while reading online forums...the standard settings seem off a bit for some reason. Compared to the black friday sets I got this Samsung blows them out of the water. - and it should since my first car was cheaper than this TV hopefully it gives me atleast 5 years with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Picture Quality

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    Posted .

    This TV has a great picture and many apps. I also like the fact that it automatically links with my Samsung phone. Not only can I stream to the TV, but I can also stream the TV to my phone. I would recommend the extra insurance on this one though. One week in and the picture went out on our first TV. No Samsung service in our area, so we had to repack the 65" and lug back to the store. If we had the extra insurance BB would have come to us. I still went with the same model because it was hands down the best in this price range. And the replacement has been going great for months with no issues. This would have been 5 stars but dealing with Samsung support was not the highlight of my week and it took several days for them to figure out they had no service in my area. Best Buy exchanged it quickly with no hassle.

    I would recommend this to a friend

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