Customer Ratings & Reviews
- Model:
- QN75LS03FWFXZA
- SKU:
- 6613686
to a friend
The Frame Pro 75" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frame Pro 75" TV....so far (have had it only a few weeks) seems to be a very good tv. The anti-glare feature is critical for us as we have a lot of sunlight that comes in the room from different angles throughout the day. It works very well! Am concerned of the remote wireless streaming box that is detached from the tv to allow the flat install for a picture type view. We'll see if this is reliable in time. I have to have it as we have the Arc Ultra Soundbar.
I would recommend this to a friendTalk to me in 5 years.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied thus far. Of course, the proof of the product can only be determined how long after 5 years that the product will last. Aesthetically, it looks better than any other tvs because other tvs don’t look like a framed painting on your wall.
I would recommend this to a friendExpected More
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I constantly find myself adjusting the picture settings depending on what I’m watching—whether it’s movies, sports, or other content. It definitely feels like it was optimized more for still images than dynamic viewing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CyKi,
We appreciate your input on the picture quality of Samsung’s Frame Pro. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
Start by selecting a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Black Screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great. Installation and geek squad were great. Unfortunately, after a few days, the screen went black and would not show a picture. Good while it lasted. Still waiting for my replacement.
I would recommend this to a friendBrand response from Samsung
Posted .ThisFoo,
We’re sorry to hear that Samsung’s Frame Pro didn’t meet your expectations. Thank you for giving us the chance to make things right - we appreciate your patience with the exchange process.
If you have any questions or need assistance with your new unit, we’re here to help – please don’t hesitate to reach out to us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
