Customer Ratings & Reviews
 100% Color Volume 100% Color Volume with Quantum Dot Over a billion colors that don't fade, even in the brightest scenes *QLED televisions can produce 100% Volume in the DCI-PS colorspace, the format most cinema screens and HDR movies for television.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/684f880e-f8dd-4c6c-91d9-5f55b1534a3c.jpg)
- Model:
- QN75Q8FAAFXZA
- SKU:
- 10784133
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.8 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it home, set it up. On the 14 th day i turned it on, no picture just sound! Called best buy, they were no help. Called samsung they weren't much better. Couldn't understand them sometimes, then they would get irratated with us. I think it had something to do with the solar remote. They said check the batteries. I said it's solar powered. I will never buy another thing from best buy. They don't take returns.
I would recommend this to a friendBrand response from Samsung
Posted .RichardG,
Thank you for sharing your experience with your TV. If you're not hearing sound or if the sound cuts out and you're using only the TV’s built-in speakers (no soundbar or external device), try the following steps:
1. Check volume and mute settings, and make sure the Sound Output is set to TV Speaker: Settings > All Settings > Sound > Sound Output > TV Speaker
2. Run a Sound Test to help diagnose the issue: Settings > Support > Device Care > Self Diagnosis > Sound Test
3. Cold boot your TV by holding the power button on the remote until the TV turns off and back on (Or unplug the TV from power for 30 seconds, then plug it back in)
4. Reset sound settings to default: Settings > All Settings > Sound > Expert Settings > Reset Sound
5. Update your TV’s software in case a firmware issue is affecting audio: Settings > Support > Software Update > Update Now
If none of these steps restore your sound, please contact us for further assistance. You can reach Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
75 inch Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy because TV doesn’t have a quality and pictures is not clear
No, I would not recommend this to a friendBrand response from Samsung
Posted .AnoushM,
We appreciate your feedback on the picture quality of Samsung’s Q8F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Samsung 75" QsF
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible purchase. The picture blinks in and out frequently and the colors can be fuzzy at times. Will return for a different TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
It’s unfortunate to hear you’re having trouble with your Q8F TV. To help us identify the cause and provide the most effective solution, please reach out so we can gather more information. You can contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
