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Customer reviews

Rating 4.8 out of 5 stars with 1264 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the 77” Class S89C OLED 4K UHD Smart Tizen TV's superb picture quality, vibrant colors, and ease of use. Many appreciate its value for the price and the OLED technology, although some find the upscaling capabilities could be improved. A few users mentioned minor issues with the remote control and the TV stand design. The Tizen OS also received mixed reviews, with some users finding it less organized than preferred.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,264 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been an absolute blast to have. 4K picture, wonderful refresh, vivid colors, wow the HDR and just the brightness of this OLED panel and everything is awesome. With the size, it’s like our living is the closest we’ll have to a home theater without having a home theater. Doesn’t disappoint. I don’t think the sound is bad, but I’m not sure. We used a separate sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control, Weight

    Rated 4 out of 5 stars

    Great TV but be careful with the installation.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a monster with amazing images. Set up was pretty easy except for the remote control. There was an option to have the TV remote run everything but that option does not work for Verizon FIOS. We tried several times and it was never able to change the channels. If you are wall mounting this TV be very careful. The TV weighs about 80lbs and it takes 2 people to hang it. Unless your arms are 10’ wide it’s not possible due to its size. The middle to top portion of the TV is very thin and feels like you could break it if not careful. I also noticed that due to all the weight being on the bottom, it made the TV want to lean forward on the mount. I had to crank the tilt option very tight to ensure it could not flop forward. With all that being said, I love the the TV and would suggest it but could not give it 5 stars. Please note, I use a sound bar and have never heard the sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing QD-OLED TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for money @ 2k sale price. I can confirm it does have QD-OLED panel and filmmaker mode. Bought one to try out and compare to my 77 lg C9 and C1. Still testing it out but so far excellent picture in movie and film maker modes, way more accurate then other picture modes. So far the upscaling i've tested seems just as good as LG C9 and C1 if not better on streaming hd content, which i would assumed it would be since newer processor etc. Ttizen os is good but not as good as lg webos but I use apple tv 4k latest gen and shield pro not the tv's built-in OS. Lg remote's are way better then samsungs. So far don't see why you owuld pay $500 more for the 77 s90c at the $2k sale pirce. IT's same tv just bestbuy holiday exclusive model.

    I would recommend this to a friend
  • Pros mentioned:
    Oled, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture with true solid black and vivid vibrant colors. Sometimes the Tizen OS is a little glitchy and apps can take a little while to load but this is minor. I upgraded from a 65 inch QLED and stunned at how much better the picture was with OLED. I will always buy OLED from Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Get an oled period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing beautiful qd oled tv the colors are vibrant and bright the contrast infinite and my joy watching it just as infinite unfortunately my first panel developed a burn in of sorts within the first year but Samsung replaced the panel but not before they brought me a defective replacement panel and I had to setup another appointment for another replacement

    I would recommend this to a friend
  • Pros mentioned:
    Oled, Picture quality
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    This tv is a steal for a QD-OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the best kept secret from the 2023 tv lineup. The picture is superb because it's a QD-OLED. Most people think it's a standard WOLED. Also you're guaranteed to get a gen 2 panel because they didn't make a 77" gen 1 panel. This tv is identical to the s90c except for the stand. It's a Best Buy exclusive that isn't marketed very well. I picked it up on sale for $1799, which is a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best TV for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around for months before deciding & watched a lot of tech YouTube videos. I wanted a 65" & up with the latest tech and my budget was $2k. Once this went on sale for $1.8k I just couldn't pass up on it. Best TV for the price of any 77" (It's Huge). It is a QD-OLED panel so for those that are still unsure. I don't see how its worth spending hundreds or thousands more for the Flagship Sony or LG 77" for not so much better overall picture quality. This TV is one of the best out overall, It is very bright I actually have to lower the brightness so no worries there. Although I do have it in a dark bedroom, It should do great in a bright living room. Excellent picture quality and even has great impressive sound, although I do have a soundbar. Also one of the best for gaming. If you're on the fence, just best buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Probably the best bang for the $$$$ <$2000 (Q1'24)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs I've ever purchased (one month in). Colors are AMAZING, everyone who's viewed it has made comments about how great it looks. I will have to adapt to some of the changes in the Tizen OS (coming for previous versions) and it's not as preferred as a previous Android Sony I have. Amazing TV for the pricepoint. Ours was wall mounted (mount is Very Low, not vertically centered) at delivery and included with the membership (as was the warranty) with my full range slim mount (up to 300lbs). We did not test TV audio (there is not an NA option in the review) and have it output to a receiver (HDMI). We do have 3 windows (2 adjacent and 1 opposite walls) that have not been a problem yet. Be prepared for the quick screensaver setting to kick in when things are paused/not playing. I'm sure it's adjustable, but set low to prevent burn-in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing crystal clear TV. I never been excited to watch TV BECAUSE of the TV. The Price is great in its class. It is pretty heavy, but that should tell you its not cheap quality.

    I would recommend this to a friend
  • Pros mentioned:
    Oled, Picture quality

    Rated 5 out of 5 stars

    If you're on the fence....just do it! Just buy it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this was my best buy at Best Buy so far! Upgraded from a 75" LG-Webos UHD TV in 2019. This is by far superior. Since I have my old LG hung above the fireplace using an MM340 Mantel Mount, I was glad I did not have to purchase a new Mantel Mount or even had to adjust its height. This new Samsung OLED TV was about the same weight as the LG. And the VESA mounts were lower towards the bottom of the TV, I was able to hang it without any issues, and remained centered on my fireplace. The picture quality is so much clearer and brighter. I'm happy I got this TV at a great price. I've been waiting patiently to upgrade to an OLED and this did not disappoint. It may not seem like I've upgraded to say an 85" or 98" from a 75", but 77" is more than adequate for my needs. It may only be a 2" gain, but that OLED quality makes a huge difference.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    S90C in disguise for a bargain price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a A80J and Z9J. This TV just rocks. Fantastic colors, perfect blacks, excellent contrast. This is a S90C in disguise. The BB specs call it a standard OLED, don't be fooled, this is the QD-OLED. Bright, and beautiful. This TV is the sleeper deal of the year. Worried about burn in, grab the 5 yr warranty and live worry free with the best picture for the money you will find. 720p thru 4K looks amazing. See 720p photo.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Concerns alleviated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s confusing researching the different technologies involved with TVs today. QLED, LED, Neo QLED or OLED were just the beginning of my research and so I was a bit nervous when I decided to buy this Samsung OLED model. For anyone concerned like I was, fear not, this TV is amazing. Super sharp images, darker than dark blacks and colors that continue to awe me a month after purchase. Particularly impressive are channels and programming utilizing 4k technology; this is where the tv really shines. I have also enjoyed the Smart tv functionality and the ease of setup. My only complaint is that I may never go to a movie theater to see a movie again…

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Just get it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply an incredible TV at a just mind boggling price when on sale. I am blown away by how much I love this TV. The brightness at times is overwhelming but the wild part is it keeps color saturation while being that bright. I do dial back the brightness to avoid feeling like I need sunglasses but this is the first TV I've had where the colors and black levels don't wash out when driven that bright so while it's almost painful it is fun to watch sometimes that bright. OLED black levels so they are perfect and skin tones are fantastic too. I have this in family room where we sit all over the place so wide viewing angles where a priority for me and this TV doesn't change from any angle. So far the motion handling seems great. If it's on sale you almost have to get this.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    The 10/10 77in QDOLED you can afford!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a dream! I own two LG OLEDs (55in G1, 65in CX), so I'm not new to OLEDs but this is my first QD OLED panel and I love it. Out of the box, some of the colors can be a little too punchy but following RTINGs recommendations and then playing around with the settings yourself you can get an incredible picture. My only gripe is that the internal apps are forced into HDR but the TV isn't in an HDR mode so the colors look way over saturated but that's just in the apps UI, the actual streamed content looks correct. Seems like something Samsung could correct in a future update. At $1799 I simply could pass up thia TV and like I've already stated, it's a 10/10 display for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Incredible quality for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on sale, zero regrets. For the price point this unit is incredible. The packaging converts into a makeshift stand that allows you to attach the legs while the unit it upright. Lot of apps included, the Samsung TV channels are a nice addition for free programming. Picture is absolutely stunning. Cant wait to get it fine-tunee and really see what it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal of the Year!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned an S95B before, I knew QD-OLED delivered the goods, but I was let down by the 95B’s various bugs and firmware changes. The overall excellent PQ of my S95B was dinged by poor color mapping in Auto 709 and undefeatable black crush. My S95B felt too thin, with a slight curve in the top. This is a major improvement in every way. The 77” panel is thicker and more reinforced. No curves or bends. Tizen seems a little smoother to navigate, though I prefer running everything through my ATV 4K Gen3. My unit comes out of black better than the S95B so shadows are deep, with plenty of detail, without being washed out. OOTB color mapping for SDR is superior. Once grayscale is calibrated, I don’t even need to touch Samsung’s finicky CMS for 709. Samsung’s motion settings and overall processing are subtly improved over last year. There is still macro blocking with poor streaming content, but not as visible to me on S89C versus S95B, even though the former is much larger. HDR is jaw dropping. With the 2nd Gen panel, peak highlights hit nearly 1200 nits, a nice uptick over last year. HDR can be calibrated easily enough with 2 pt. grayscale and careful adjustments of the Custom BT. 2020 colorspace. I’m sure the Sony A95L has brighter highlights and overall superior motion/processing, but I doubt it’s worth the nearly $3K premium. For me, this fixes almost all of the niggling issues I had with the S95B and at a lower price than I paid for 65” version of that first-gen model! Buy now before they’re gone!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The best bang for your buck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with this TV. The colors are vibrant and the panel is bright enough to use in a bright room unlike OLEDs from a few years ago. Gaming on the Xbox Series X is amazing! It runs 4k at 120fps which is awesome. I'm not in love with the latest version on Tizen that takes up the whole screen when pressing the home button, but it works well enough. I do miss the smaller home menu of my older Samsung TV. The price was right and I do not regret the purchase at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome tv ..great price and its a Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new tv due to the fact of my 12 yr old 80 im stopped working,so i went to best buy and bought a led one, i di see this Qled 77" samsung and fell in love with it, I thought it was out of my buget, Till the next morning i woke up and saw that it was on sale for an incredible price, I called and canceled the led and purchased this one that i really wanted with no regrets. It is an awesome and very easy to set up tv, Dont be affaid to play with the settings and you will get the picture quality that you see in store.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent Picture great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive TV got a great deal on it and put the 5 year warranty on it. TV picture is amazing once you tweak the settings you see the full potential. Great sound as well, I paired this TV w/Bowers and Wilkins surround sound and I have my own home movie theater. The control takes some time to get used to. Deep blacks, great brightness, TV can also adjust to your room settings, the thinness of the TV is impressive. We are very happy w/this TV excellent for movies great for soccer games and other sports as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yes. It is a QD-OLED. And Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing. I actually had problems with mine. I placed my order through the Best Buy app in store and they went to work immediately filling the order. I waited in the store and within a few minutes, they loaded it into my truck, and I drove it home. Unfortunately, my TV had an issue; I had vertical band flickering appearing randomly on the screen for a split second. It would stop after 15-20 minutes, but it should not do that. I contacted Samsung support and within a week a technician arrived to replace the main board. That didn't fix it. Within another week, two technicians came with a new panel. That did it! Fixed. I have been watching content on this amazing TV and I am blown away. Coming from an LG WOLED, I can tell you that the difference is evident for me. My LG was seven years old, and it was a 65" while the Samsung is 77". The immersion is there. My biggest complaint with the LG was screen uniformity. Well, no more issues with that on the Samsung. QD-OLED is the truth. It's stunning. Now, I ignored this TV all of 2023 because I thought it was a Samsung with an LG WOLED panel. But by the early part of 2024 I saw that many reviewers and influencers thought it was the WOLED because that is the case outside of the US. So, once I heard that and saw that this was a Best Buy exclusive that is equivalent to the Samsung S90C, which was my pick for my next upgrade, I had my eye on it. And once the price was right, I went to the store to see it for myself and I was sold. It was right next to an LG C3 in store and while the LG is a very nice TV, I saw benefits in the Samsung that I could not ignore. It's stunning. So, even though it started off on a bad foot, Samsung made good, and I am very happy with my purchase.

    I would recommend this to a friend
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