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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 109 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the excellent picture quality and large screen of the 85" Class - LED - Q70 Series - 2160p - Smart - 4K UHD TV with HDR. Many customers commented on how easy it was to set up. The only downside mentioned by a few customers was the high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 109 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love Best Buys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast delivery, Easy set up, Love the picture !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Badass TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the largest TV I have, I do have a 70in as well, but it's older and not as smart... This was a Christmas gift to myself and it was well worth the money. I love it, the things you can do with it are amazing and the price was right for the time that I bought it in November of 2019.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is good for watching 4k and has good picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are even thinking about getting this tv.. just do it. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Not compatible with AV High End Theater Receivers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv as a Xmas gift for myself 2 years ago. I was so happy with the display in the store but became frustrated as soon as it was delivered and mounted on my wall. The picture quality is super but this model has a inherent design glitch with home theaters. As soon I started to set up the tv I realized that the software wouldn’t default to play audio through my av surround sound receiver. I quickly jumped on google and figured out that I had to trick the tv to recognize my pioneer receiver by labeling it “wards”. This worked for about a month then out of nowhere the pioneer dropped and boom no sound. I then jump back on google and learn that you have to unplug the tv overnight and then carefully plug in the pioneer receiver first in HDMI port 4 and program it as “wards” to get it to recognize the receiver again. I had to do this about every 6 month when it randomly dropped the receiver. Then one day the sound while hooked up to the received started to go in and out while watching Netflix. I though maybe it was due to slower internet congestion, but nope. Two days later the sound permanently stamped working through the pioneer receiver no matter how I reset the tv or reconnected the device. I am no awaiting geek squad visit to diagnose the problem with 2 months left on my geek squad service plan. This is a very sad state of affairs for a $4k tv. Samsung’s quality control and software is too glitchy for me to every buy another Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have has this TV for 2 years and it is going strong. One of the best tech purchases I have ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV So Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new TV so far. Installation by the Geek Squad was terrific. Very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resolution!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m bias to the brand but they never cease to amaze me. Total tech support has been worth the purchase as well. Had it delivered and setup!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Television for the cost!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is exactly what we were looking for! It is a great value and we are very excited to enjoy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Xbox One X, games play great, changes automatically to game mode, when game starts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QLED is the way to go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the price point on the Samsung QLED line. The remote control is very user friendly too. 4k content looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been super happy with this new TV. We use this for AppleTV, Netflix, Hulu and Xbox. Everything works really well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product to any one who needs a great TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She loves it. QLED! Look amazing when mounted to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I recommend this tv from Samsung it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great TV. Meets every ezpextation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really It exceeded my exp expectations. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it enjoying our tv the girl that put it up did a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service beginning to end. I would recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bold and beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly, satisfactory We'll recommend anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I have my own movie theater in the livingroom.

    I would recommend this to a friend