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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 19 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Chromebook Plus. They rave about the beautiful and large AMOLED display, calling it excellent and easy on the eyes. The build quality is also praised, with customers describing it as amazing and ultrathin.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Amoled display, Speed

    Rated 5 out of 5 stars

    Fantastic Chromebook Plus - so light weight!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this super light weight but very large screen. It's the best of both worlds. I use this for business everyday and the speed excellent even with many (usually at least 10 or 15) tabs open. The OLED screen is beautiful and as I mentioned, being very large is easy on my eyes. The keyboard has a great feel too, although the layout does take a little getting used to. Still can't say enough how great this one is, and I have had many higher end Chromebooks over the years, including Samsung (2 of the Galaxy premium versions) as well as the Google Pixel Go, and I still prefer this over them.

    I would recommend this to a friend
  • Pros mentioned:
    Amoled display, Everyday use, Good keyboard

    Rated 5 out of 5 stars

    Best laptop I’ve ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I made the switch from Windows to Chromebook. Wish I would have done it years ago. The Samsung Galaxy Chromebook Plus is amazingly thin and light, has an amazing display, is straightforward for everyday use, and the build quality seems solid. A super bonus is the battery lasts 10+ hours consistently.

    I would recommend this to a friend
  • Pros mentioned:
    Amoled display, Good keyboard

    Rated 5 out of 5 stars

    Excellent Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are very few reviews on this site, so I thought I better write one. I read a very positive review on a blog I follow and decided to pull the trigger on this one. I'm moving from an Acer i5 Intel processor to this one with an i3, but the speed of the i3 is more than adequate. The screen on this one is excellent. I thought I would miss the touch screen of my old one, but I don't. I like it bright so was waiting to see how the battery life would work out. It's good enough. Maybe 6 - 7 hours with the screen very bright. If I need to get more hours, I can just scale the brightness back. It charges very fast so I choose to keep it bright and beautiful. The keyboard feels great, and I find myself using the number pad a lot. I don't think it's intended for data entry, just keying a bunch of numbers when needed. Nice feature. Track pad is good although once in a while I tap in a spot and it doesn't respond. I just quickly tap again in another spot and it works. I bought this thinking I could return it if I didn't like it (Best Buy's return policy is great), but it's an excellent machine and it's not going back. Hope this helps some of you guys that might be thinking about buying this one.

    I would recommend this to a friend
  • Pros mentioned:
    Amoled display

    Rated 5 out of 5 stars

    Amazing AMOLED display, fast processor. AWESOME!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I am highly impressed. The Intel Core i3 is fast. The keyboard and trackpad are both excellent, and the screen is top-notch. 400 nits of brightness is spot on! I usually buy 14-inch Chromebooks. This is my first 15.6-inch. Because it is so thin, light, and has tiny bezels, it feels almost like a 14-inch Chromebook. The speakers, while downward-firing, are very good. If it had a fingerprint reader, it would have been perfection. Having said that, so far I am very pleased. The Neptune Blue color makes this device look very nice and high-end. The AMOLED display puts this Chromebook head and shoulders above the rest; it even surpasses most Windows laptops, in my humble opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Amoled display
    Cons mentioned:
    Palm rejection

    Rated 2 out of 5 stars

    Innovative but has issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright though somewhat pixelated AMOLED screen, with a ultrathin and ultralight chassis. However, the number pads squeezed o into the right side take up unnecessary space making one feel asymmetric while typing. I also noticed inadvertent back jumping of the cursor while typing, evidently due to a subtle problem (also reported by at least one other review of this Chromebook) with palm rejection of the quite sensitive track pad. Overall, Overall, $699 is a hefty MSRP for a non-touchscreen clamshell, although Samsung is setting an innovative trend for Chromebooks with OLED display while increasing screen size and decreasing form factor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very low resolution display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The huge 16:9 display will wow you, because of the size it is very immersive, the deep blacks and color accurate display, skin colors look real, no yellow/green hues bias, colors are very pleasing to look at. What is horrible, is the low resolution, you can easily spot individual pixels, text with jagged edges, it is like looking a DOS machine from 1990. Text and Movies appear soft, so the experience takes a hit. Although it is very thin and light weight, 15 inch labtops have a big footprint, so it is not as portable. It is a beautiful machine, I love the deep blue on the lid, and the black keyboard, perfect combination. The keyboard feel is okay, but not the best, the Galaxy Book 4 Edge has a much better feel on the keys. Also, because they tried to cramp and number key, it shifted the keyboard off center, and there are just too many keys everywhere, confusing, you have keep taking your eyes away from the display to identify where is the key looking for. The backlit of the keys is perfect, not intrusive and it always light up when you need it. The battery is good and it charges fast. The hinge is not very strong, the display panel is big and wide and it wobbles when you type. The display panel is semi-glossy, like a satin, something in between, it helps with reflections, but it also takes away some color punch vividness. The track pad is okay, no glass, no haptic feedback, it is accurate with the cursor, but it has some palm rejection issues, when typing your palm can sent the cursor to a different location causing typing errors, something I have not experience with the Book 4 Edge. All in all is an okay machine if you can get pass the low resolution display, but at $700, there are other much better options, for example the ACER Spin 714 Chromebook that screams premium quality in every aspect. Conclusion, this will make a good media consumption machine to watch videos and movies, but not a work machine where you will be starring at soft jagged text all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Thin and light

    Rated 5 out of 5 stars

    Incredibly thin and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with this Chromebook. I was sold by how thin and light it is. It is so portable and light - makes all other laptops really really bulky and old fashioned. I was worried about it being only a Core i3 processor but it has all the performance I need. The oled display is beatiful for watching shows. And it came with 1 year free of Gemini Advanced which is a huge value!

    I would recommend this to a friend
  • Cons mentioned:
    Software issues

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having issues with the software and will need to schedule a meeting

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredibly beautiful Chromebook. It is ultra thin, super light, snappy, and it has good battery life. My issue with it was the 1080 display. I was super excited about this Chromebook, I mean, it has an OLED display, but the 1080 resolution kills the whole package. The letters look blurry no matter what you do. I ended up going with the ASUS expertbook which is not as thin or light as this one, but it has a 2K display that looks super sharp and makes the Chromebook experience so much more refined. I hope that Samsung eventually makes a Chromebook as beautifully as this one, and includes a display with a resolution not outdated by today's standards...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Phone hub

    Rated 2 out of 5 stars

    No from me, there are better laptops for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this chromebook as my first entry into the Chromebook OS, but it was quickly spoiled by some issues I came across while setting it up, I couldn't get phone hub to link to my S24 Ultra despite looking online for solutions, decided to powerwash it after setup and still nothing. Also, the display is glossy, and had an issue with brightness as it was flickering after setting it to high. Lastly, I felt like the trackpad was coming across some issues, I had it set to the highest setting but felt like it was still lagging. Perhaps I will need to seek another brand. But as a result of these issues, this Chromebook will be going back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy ErickC94, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Chromebook Plus. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Chromebook Plus and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Light and Fast. Fantastic display.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and fast. Excellent screen. Backlit keys. Lots of features I've been waiting for in a Chromebook. But had to get service after a few months. Could just be a lemon. Fortunately Best Buy has Excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Thin and light

    Rated 5 out of 5 stars

    Excellent Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is lightweight and well made. Except for those who need video production or gaming, I think it is an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Good keyboard

    Rated 5 out of 5 stars

    Shan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for a Chromebook large screen and good keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Chromebook Plus out right now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was waiting for the right laptop after having my Pixelbook since 2017...and so glad I got this one! The screen and build are absolutely amazing. The thinness and how lightweight this laptop is can't be expressed enough till you see this one in person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical great Chromebook. On time as promised with a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the performance, it’s fast and easy to use! Perfect for what my husband and I use it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with this computer!! It’s working perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my purpose it was perfect. Very happy I got it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery will not last more than 3 hours

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 0 stars if I could. I proudly owned an older Samsung Chromebook, purchased from Best buy, for 5-6 years. My older one could easily last 7-8 hours. Decided to buy this model because of the wider screen. Samsung claims the battery autonomy is up to 13hrs. However this device has to be recharged after 2-3 hours. When one buys a Samsung, one expects quality. this clearly is not quality. it's a disgrace. 700 bucks for a piece of junk. Perhaps bestbuy put this device back in the box, knowing that it was defect.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Alain, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Chromebook+. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "How to charge your Samsung Chromebook and get the best battery life" to help resolve what you may be experiencing with your device. If you would like further assistance or if you have any questions for us after reviewing the resource shared, do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung