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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 161 reviews

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78%
would recommend
to a friend

Customers are saying

Customers value the Galaxy S 5 for its reasonable price, great camera, user-friendly interface, and the convenience of being unlocked. However, some customers have expressed concerns about the phone's battery life and the presence of the AT&T logo despite being advertised as unlocked.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 161 reviews
  • Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the best phone from samsung and it fit my need and it is easy to access and it has a good size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to use in the states and when I travel out of the country. It works very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for my son. We wanted an inexpensive phone and this one works great for his needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone at a great price. has lasted me awhile now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it as a gift for a friend she love it. The look, stylish features

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    good for tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't hear on these phones. Samsung did a lousy job with the speakers, not flagship quality at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Unlocked Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S5 is the best unlocked phone for the perfect price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at great price and first class shopping experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this almost a year Works great no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good for me like wise others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good phone & I told two of my friends & they bought it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as descibed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new unused packaged well received on time made my day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could rate this zero stars. Unlocked but doesn't work with my tmobile sim, it was an AT&T phone. Went to return in the store, and they charge a $35.00 fee for each phone which they never notified me, took effect just the month I happened to buy it in. I bought 2 phones so there goes $70 down the drain. Thanks best buy. Never buying from you guys ever again. Ever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace cheaper model. Very satisfied with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. New user of a smart phone and I am learning.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone because I previously owned a Samsung phone and had no issues. I don't know what third party BB went through to obtain this phone but it's a waste.The phone kept shutting off, I made sure to fully charge before use. I also rebooted several times. I didn't want to be stuck with a worthless phone so I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have att and it works perfect. Also worked over seas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone just what I expected! !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smartphone and I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Still does the job a year later.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works really well. Battery life is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor cell for the price I pay, I expect more for a present to give

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Developed camera problem within a few months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would stay away from this product. It developed a well known issue causing no access to the camera within the first 90 days. I contacted Samsung and sent it in for warranty service. They sent it back still defective and refused to honor the warranty. They claimed that the phone had evidence of tampering. The only person to use the bathroom home was my 74 year old mother. She didn’t tamper with it. I went to Best Buy and explained the situation and they wouldn’t even attempt to help either. I would stay far away from Samsung products, since they’ll make up a reason not to fix or replace phones within warranty.

    No, I would not recommend this to a friend
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