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Customer Ratings & Reviews

Your price for this item is $39.44per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 160 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Galaxy S24 Ultra 512GB for its exceptional camera, which captures stunning long-distance photographs. They also appreciate the phone's long battery life, which allows for all-day usage without frequent charging. Additionally, the S Pen's utility and the phone's user-friendly design and easy setup process are well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 160 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great cameras, love the pen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how great my pictures are now. Even in dim lighting I am getting really nice pictures. A picture of my cat is included for you. That was in a poorly lit room. It is also nice to have the pen again after years of not having one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Design

    Rated 5 out of 5 stars

    Im very happy with my new Galaxy cellphone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new Samsung Galaxy cellphone. Very comfortable and simple to navigate. This phone takes great photos & the zoom lens has many different features & has a clear picture as well. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ai, Camera

    Rated 5 out of 5 stars

    Samsung s24 ultra review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is one of the best phones I have ever had! Great camera, AI, and processor, which make the phone fast. The best trade I ever made. I recommend this phone 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen for sure!!! Love the color options and the circle to search is next level! Not to mention the camera quality. Happy camper..switched to verizon and got 150 gift card and 200 verizon e-cash.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best Phone Ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures awesome, easy to use. I have always bought Samsung Galxies, and this is the best one by far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grandma having fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Ultra 23 and love the phone, but after reading the reviews on the Ultra 24 I decided to purchase the phone. I must say the picture quality is exceptional. The colors so far with the pictures I've taken are really great. It is a little lighter than the 23. cropping, editing and moving pictures around is new to me and I'm having a great time learning and do just that, There are still a lot of things I am looking at, but I am not a gamer so on that side I am not interested in. I must say for a 70 year old grand mom I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ai, Camera, Speed

    Rated 5 out of 5 stars

    This is a flagship phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is AMAZING!!! Coming from the S21 Ultra, everything is new and upgraded. The camera is awesome, the S Pen has a lot of utility, the screen is bright and clear, and the phone is super fast. The AI features are also very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone! Its bigger than you think...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an old Samsung 9+ which lacked battery life and responsiveness. This phone is appreciably larger with instant response time, a better camera, and infinitely longer battery life! It's almost too big for my pocket for normal daily use, which is almost an inconvenience. Definitely NOT a one-hand phone for dialing and talking. Must have earbuds for convenience. Editing features built into the camera and the AI features are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ai, Camera, Speed

    Rated 5 out of 5 stars

    One of the BEST phones made by Samsung!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone. Great looking, amazing camera and more. I recommend this to anyone who loves Samsung, this is one of the BEST phones to ever come out. The AI feature is really cool too. If you need a new phone, get this one!! Fast and easy too.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in any way. fast, beautiful and the AI features for my work is very helpful. I also love the spen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone, perfect upgrades.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything my S22 Ultra was, just a bit better and more refined. Battery life is amazing. Much better feel to it's shape while holding, high quality feel with the new titanium body. I love the included stylus and added features for the camera. Overall, no complaints at all. A perfect progression from the previous generations with improvements everywhere you'd want them and no drastic changes to drive away customers who appreciate familiarity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great phone. Alot of storage, fast and has a long battery life. Camera is also very good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    The best phone I've owned in 20 years!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I loved my last phone (Galaxy Note20 Ultra), the Galaxy S24 Ultra is a great phone & well worth the upgrade. The screen on the S24 Ultra is brighter & noticeably sharper that my old one (which was really good), the cameras are a definite step up for both photos & videos, & the battery life is better than any phone I've owned in the past 15 years!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Solid Phone with Samsung Reliability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be a great product and I have no complaints so far. It is similar to my Note 9, which was no longer receiving updates and I was getting notices that I needed to update for use of some of my work apps. Overall, the S24 seems very solid and feels good in my hands. My Galaxy phones have been reliable. The price is steep, but it does what I need it to do for work and personal use. The S24 connects easily with my car through Android Auto, which my Note 9 did not. The camera works well and I enjoy the different lenses for quick zooming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast phone, great camara, and long-lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgrade from S20+ to S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Galaxy S20+ to now the S24 Ultra and I love it. The phone has so many features I have yet to take advantage of. I have seen many videos on the phone showing its features but every day I'm still learning more. The processor really allows you to do many things at once! The battery life I would give 7 or an 8 of 10. The intial set up was a nightmare, because the Best Buy store was told to give out a new Sim card with every purchase of the S24 Ultra, however the phone has a built in E-sim. So while setting up/transferring my information to the new phone it was trying to activate 2 sims at the same time which then tried to change my phone plan. This whole process took 2.5 hours to realize. New verizon* buyers heads up. I would still give the phone a 9 of 10, and that is only because of the battery life. Which is still a lot better than previous phones. I just woory what will happen in 2 years if I don't take active steps to hold the integrity of the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is excellent, the camera is top-tier, and the battery life is great. Fast charging speed is handy, and power sharing is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Pleased android user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improved version. Great camera. Good connectivity to wifi and devices. Great battery life too!

    I would recommend this to a friend
  • Pros mentioned:
    Ai, Camera

    Rated 5 out of 5 stars

    Buy this phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily rated the best phone I've ever owned. Anybody who owned prior versions of this phone knows how incredible the camera is....well now its got AI assisting you take pics & video and as a parent I find its worth its weight in gold!

    I would recommend this to a friend
  • Pros mentioned:
    Ai, Camera

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything you need and more! The camera quality is incredible and the AI technology is also a huge perk! I also love having the stylus pen. 5 stars!

    I would recommend this to a friend