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Customer reviews

Rating 4.7 out of 5 stars with 131 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Rating 4.5 out of 5 stars with 27 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 131 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great cameras, love the pen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how great my pictures are now. Even in dim lighting I am getting really nice pictures. A picture of my cat is included for you. That was in a poorly lit room. It is also nice to have the pen again after years of not having one.

    I would recommend this to a friend
  • Pros mentioned:
    Ai, Camera

    Rated 5 out of 5 stars

    Samsung s24 ultra review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is one of the best phones I have ever had! Great camera, AI, and processor, which make the phone fast. The best trade I ever made. I recommend this phone 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen for sure!!! Love the color options and the circle to search is next level! Not to mention the camera quality. Happy camper..switched to verizon and got 150 gift card and 200 verizon e-cash.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best Phone Ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures awesome, easy to use. I have always bought Samsung Galxies, and this is the best one by far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grandma having fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Ultra 23 and love the phone, but after reading the reviews on the Ultra 24 I decided to purchase the phone. I must say the picture quality is exceptional. The colors so far with the pictures I've taken are really great. It is a little lighter than the 23. cropping, editing and moving pictures around is new to me and I'm having a great time learning and do just that, There are still a lot of things I am looking at, but I am not a gamer so on that side I am not interested in. I must say for a 70 year old grand mom I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im very happy with my new Galaxy cellphone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new Samsung Galaxy cellphone. Very comfortable and simple to navigate. This phone takes great photos & the zoom lens has many different features & has a clear picture as well. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ai, Camera, Speed

    Rated 5 out of 5 stars

    This is a flagship phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is AMAZING!!! Coming from the S21 Ultra, everything is new and upgraded. The camera is awesome, the S Pen has a lot of utility, the screen is bright and clear, and the phone is super fast. The AI features are also very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone! Its bigger than you think...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an old Samsung 9+ which lacked battery life and responsiveness. This phone is appreciably larger with instant response time, a better camera, and infinitely longer battery life! It's almost too big for my pocket for normal daily use, which is almost an inconvenience. Definitely NOT a one-hand phone for dialing and talking. Must have earbuds for convenience. Editing features built into the camera and the AI features are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ai, Camera, Speed

    Rated 5 out of 5 stars

    One of the BEST phones made by Samsung!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone. Great looking, amazing camera and more. I recommend this to anyone who loves Samsung, this is one of the BEST phones to ever come out. The AI feature is really cool too. If you need a new phone, get this one!! Fast and easy too.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in any way. fast, beautiful and the AI features for my work is very helpful. I also love the spen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone, perfect upgrades.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything my S22 Ultra was, just a bit better and more refined. Battery life is amazing. Much better feel to it's shape while holding, high quality feel with the new titanium body. I love the included stylus and added features for the camera. Overall, no complaints at all. A perfect progression from the previous generations with improvements everywhere you'd want them and no drastic changes to drive away customers who appreciate familiarity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great phone. Alot of storage, fast and has a long battery life. Camera is also very good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    The best phone I've owned in 20 years!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I loved my last phone (Galaxy Note20 Ultra), the Galaxy S24 Ultra is a great phone & well worth the upgrade. The screen on the S24 Ultra is brighter & noticeably sharper that my old one (which was really good), the cameras are a definite step up for both photos & videos, & the battery life is better than any phone I've owned in the past 15 years!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast phone, great camara, and long-lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgrade from S20+ to S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Galaxy S20+ to now the S24 Ultra and I love it. The phone has so many features I have yet to take advantage of. I have seen many videos on the phone showing its features but every day I'm still learning more. The processor really allows you to do many things at once! The battery life I would give 7 or an 8 of 10. The intial set up was a nightmare, because the Best Buy store was told to give out a new Sim card with every purchase of the S24 Ultra, however the phone has a built in E-sim. So while setting up/transferring my information to the new phone it was trying to activate 2 sims at the same time which then tried to change my phone plan. This whole process took 2.5 hours to realize. New verizon* buyers heads up. I would still give the phone a 9 of 10, and that is only because of the battery life. Which is still a lot better than previous phones. I just woory what will happen in 2 years if I don't take active steps to hold the integrity of the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ai, Camera

    Rated 5 out of 5 stars

    Upgrade phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Upgrade! New Galaxy S24 Ultra replaces my Galaxy Note 10 plus 5G. I'm very happy I made the switch. Lots of new features including an awesome camera and AI features.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Jumped Ship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with a device. Made the switch from another android platform after a slew of issues and this phone has been an absolute delight. Screen looks amazing. People complain about the display being washed out but I understand the reasoning for it and actually like it. it doesnt a great job looking good in any light condition. Glad they did away with the rounded edges. I was hesitant to move to another platform after being on one for so long, but I'm glad I finally did. Not to mention got the device shipped to me very quickly right after release.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, great speed, great storage, way better than iphone

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Good phone but big and boxy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Good picture quality but stopped charging day 3. Tried 4 different chargers. Restarted the phone and it began charging again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great battery and screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The s24 ultra is a huge upgrade coming from the note 9. The screen is beautiful, flat and non reflective. The camera is very good as well as all the AI stuff like translate live while on the phone. Battery life is excellent and easily lasts 2 full days of normal use. Overall this is an amazing phone with tons of technology.

    I would recommend this to a friend

What experts are saying

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Rating 4.5 out of 5 stars with 27 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about connectivity, durability, screen and battery. Editors are less positive about sound and price. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 100/100 = Excellent quality.
  • gsmarena.comRating, 4.6 out of 5GSMArena Team on February 13, 2024

    Samsung Galaxy S24 Ultra reviewYou look at the Galaxy S24 and S24+ and can't help but wonder if they really are the new models, or Samsung just went and reissued the old ones. The

    Full Review
  • TechRadarRating, 4.5 out of 5Philip Berne on April 9, 2024

    Samsung Galaxy S24 Ultra review: taken to the extremeThis is the phone Samsung's been working towards

    Full Review
  • The VergeRating, 4 out of 5Allison Johnson on January 29, 2024

    Samsung Galaxy S24 Ultra review: all that and AIThe Galaxy S24 Ultra is a hell of a phone. As always, Samsung has jammed it full of more high-end hardware than you can shake an S Pen at, and this year it's also packed with cutting-edge AI features. But it's expensive, and most of my favorite

    Full Review
  • Tom's GuideMark Spoonauer on January 17, 2024

    Samsung Galaxy S24 Ultra hands-on review: The AI phone to beatThe Samsung Galaxy S24 Ultra packs a ton of AI features, including Circle to Search, Live Translate, and lots of Generative AI photo editing tools. You also get a stronger titanium design, a flat disp

    Full Review
  • Digital TrendsAndy Boxall on March 9, 2024

    Samsung Galaxy S24 Ultra review: the best Ultra ever, and a must buySamsung may not have changed the look of the Galaxy S24 Ultra much, but everything else has been given a massive upgrade. Prepare for a very positive review.

    Full Review
  • Android CentralRating, 4.8 out of 5March 6, 2024

    Samsung Galaxy S24 Ultra review: A vivacious return to the topThe Samsung Galaxy S24 Ultra represents the best of Android in every way possible. Samsung continues to listen to fans, delivering a stunning flagship.

    Full Review
  • Android AuthorityMarch 25, 2024

    Samsung Galaxy S24 Ultra Standing Grip Case review: Get a gripWant to protect your precious Samsung Galaxy S24? The Samsung Standing Grip Case's unique feature is as useful as it is stylish.

    Full Review
  • Android AuthorityRyan Haines on February 17, 2024

    Samsung Galaxy S24 Ultra review: Doing (and costing) the mostIs Samsung's latest and greatest worth an ever-increasing stack of dough? Find out in our Samsung Galaxy S24 Ultra review.

    Full Review