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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 263 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S24 Ultra Smart View Wallet Case's excellent protection, high quality, and sleek design. Many appreciate the case's perfect fit and ease of use, along with convenient features like Smart View. However, some users find the flap's closure mechanism unreliable and wish for increased card storage capacity. While some find it minimally bulky, others prefer a slightly thicker design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 263 reviews
  • Rated 1 out of 5 stars

    Flimsy construction

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to protect my device and it's screen. The good: camera cutouts make this sit flush on flat surfaces. The s view is kindf useful. The bad: flimsy construction. The flap should only pivot but it flexes up and down.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings AanchalS, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra S-View Wallet Case. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to provide additional feedback with us regarding your purchase, feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality product. It didn't meet my expectations. I am going to return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GustavoMontana, thank you for sharing your thoughts with us about your Samsung Galaxy S24 Ultra Smart View Wallet Case. We understand our customers have a range of needs and wants from both their chosen devices and accessories and we do our best to provide a range of devices and accessories to meet those needs and wants. We hope you have found a new case to meet your needs and wants to both protect and enhance your usage of your new device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad it’s very fragile with cover too so I returned it with good stuff

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheeting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recived in a poor condation very much used can not be OPEN BOX EXCELLENT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not their best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly the worst case I have ever owned for a samsung galaxy phone. The fold is weak and the phone window at times does not shut off. Iwould avoid this case

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MarkM, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra Smart View Wallet Case. We would be more than happy to help ensure the case functions as intended with the device in terms of the window not turning off that you mention. If you believe this to be in error, please reach out to the Samsung Support Team to help troubleshoot this matter and help you have the best experience possible with both your device and the chosen case. Please, reach out to us at any time if you have additional feedback as we continue to innovate our product line. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Disappointed....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made and not what I remember in Samsung quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JuanV, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra S-View Wallet Case. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, let us know by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    S24 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone nut was not too happy with it because it give me a little issue for it to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Feels cheap!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so thin! I didn't feel like it would protect the phone so I returned it!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Musiclover, thank you for your feedback on your Samsung Galaxy S24 Ultra Smart View Wallet Case. We understand our customers have a range of needs and wants from their chosen accessories for their device and we do our best to provide a range of accessories that provide different usages to our customers. We hope you have found a case that meets your needs and wants to care for your new device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    LOVE, LOVE, LOVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second case; the first was purchased with Samsung 10+ in 2018. It protected my old phone since that time. I recently changed out the old and purchased the Samsung 24 Ultra with the new window case. I hoped the new case came with a pocket inside and it does!!!! Thanks guys/gals!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Card capacity

    Rated 5 out of 5 stars

    Cute and versatile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is super cute! Very nice for a date night or night out. It only fits a few cards but works well!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great phone cover/case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cover. I had one for my galaxy s22 and it was also very good. I would highly recommend this case.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good makes the phone very luxurious in appesrence . Cover view helps a lot to know the time . It save yime.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case fit phone nice and has a slim fit to phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case great price fast delivery it works for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great intelligent case and screen protector also was delivered on time and at the best price from Best buy I'm glad I purchased it I've had one for my s21 this one is for my s24

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cuestion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could someone tell me if it is compatible with the Galaxy S25?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.Service was fast and great. Best Buy made it easy to order and receive product in a couple of days. Way to go Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case s24

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, this kind of case for my cell phones, on my last 3 cell phones I've used it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, love that you can flip the cover all the way around to use the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matches the color of my s24 ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover. Had one for my S23 Ultra. Matches my phone color of my new S24 Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 Ultra smart case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice smart cover ,pretty color. Only found at Best Buy

    I would recommend this to a friend