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Customer Ratings & Reviews

$36.11/mo.
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 51 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 5.0 out of 5 stars

  • Camera

    Rating 5.0 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy S25 Ultra 256GB's exceptional camera quality and overall performance. Many users find the phone's speed and battery life to be significantly improved. The phone's design and ease of use are also appreciated by some. There were no CONS mentioned about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 51 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always been a fold guy when they came out. Decided to change it up a little with the Galaxy s25 Ultra. Great phone. Im taking pictures and videos all the time. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with my new new I pad its so bright i can watch movies in the road during the day. I can work on it as well its really nice and big.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    You cant go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S25 Ultra impresses as a truly premium smartphone—refined in design, extraordinary in performance, and rich with intelligent features. Its sleek titanium frame and subtly rounded corners make it both durable and comfortable to hold—offering a premium feel without feeling bulky The massive 6.9‑inch Dynamic AMOLED display dazzles with QHD+ resolution, 120 Hz refresh rate, and up to 2600 nits brightness—making it vivid and super-responsive Powered by the Snapdragon 8 Elite “for Galaxy” chip alongside 12 GB RAM, the S25 Ultra delivers blistering speed, exceptional multitasking, and smooth gaming—even with graphically intensive titles Tom's Guide Battery life is equally stellar, easily lasting over 17 hours under real‑world usage The camera system is breathtaking: a 200 MP main sensor plus a 50 MP ultra‑wide (upgraded from 12 MP) and dual telephotos offer unmatched versatility and image quality even in low light The new ProVisual Engine and Galaxy AI tools like Audio Eraser, Generative Edit, and AI‑driven enhancements elevate photography and creative workflows Samsung’s AI features, powered by Google Gemini and One UI 7, significantly enhance the experience—letting you perform multi‑app actions via voice, receive personalized daily summaries, and enjoy seamless image editing and interactions Longevity & Support With a promise of seven years of Android OS and security updates, this phone is built to remain reliable and up‑to‑date for the long haul I the vivid display, smooth animations, strong battery life, powerful speakers, and cool AI tools like “Homework Helper” and hassle‑free calendar automation

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S25 Ultra is a top-of-the-line smartphone with fast performance and high-level features. It has a large 6.9” AMOLED screen with high resolution and a smooth refresh rate, ideal for videos, games, and multitasking. The Snapdragon 8 Elite processor combined with 12 GB of RAM and 256 GB of storage ensures smooth performance in everyday use and demanding tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Speed

    Rated 5 out of 5 stars

    Best Phone I've had in years!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new samsung galaxy s25 ultra. It's fast and easy to use. So far I've not found anywhere that I have lost signal. And I drive all over North Carolina. The camera is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Faster than the S21 and great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Galaxy S21 and this thing is FAST! The facial recognition doesn't even think. It opens the phone almost instantly. Even with sunglasses. The thumbprint leaves something to be desired. If your hands are dry, it may take a few times. I've had to re-register my prints about 3 times now. Camera is fantastic! High resolution and quick to shoot. I don't play games or use a lot of apps, but I think it's a great value for the money. The battery doesn't quite last all day. Or at least it doesn't drop from 15% to zero in 5 minutes. You've still got a few hours at 15%. Charges fast, but could be faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insane device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a super capable phone. Samsung dex is a really nice feature. We’ve upgraded through a few Samsung ultras after the note. It’s been a nice experience. I just wish they continued to have the sd card.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It has so many features and is extremely fast. Battery charge last for days.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to have. Easy to use. Camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both upgraded to the 25. Very fast, great for videos and the camera is truely the best.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Galaxy 2025

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new device super bright and fast. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera awesome. Great screen resolution. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roxy F

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent phone. The best phone ive ever had. I usually buy samsung phones. Great features. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Forever Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone works great no problems wish screen was bigger but my next phone will be the Fold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you like just regular phone style then absolutely get this. this phone really, horribly greater than others.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife purchased these to replace our old phones. She loves hers and is always taking pictures and videos

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone smell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone, to replace my old beat-up one, faster and way more memory space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Only downside was trying to figure out how to return my old phone to get the trade-in credits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch from iPhone to Samsung has been great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from iPhone to Samsung has been a great experience. I appreciate the store being able to activate the device so I didn't have to deal with the carrier on the change. Overall great phone, lots of features better AI and the migration of my data was overall good. Switching platforms was a challenge only to login to several apps again. Would recommend the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    great phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone! Photo quality is so good and the battery life too.

    I would recommend this to a friend
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