Customer Ratings & Reviews
- Model:
- SM-S938U
- SKU:
- 6612927
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Pros mentioned:Performance
Great phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone. It is smooth and easy to use. I was able to transfer all my information from my old phone within minutes.
I would recommend this to a friend Why is mine canceled
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this back in January and I've been patiently waiting for it to be in stock. But now it's canceled and apparently if i order it online it'll be available on the 27th. Like seriously ... absolutely ridiculous. Best Buy service went down hill fast over the years. I want my phone and if you cancled it my gift card ... oh it better not be canceled because of your failure to fulfill a pre-order. I wouldn't recommend anyone getting a phone from these guys again.
No, I would not recommend this to a friend- Pros mentioned:Camera quality, Performance
Nice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is nice and clear, phone is fast and battery lasts me 2 days where my previous phone would only last half a day. I have not used the camera very much yet but will update my post when I have.
I would recommend this to a friend Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new phone. I have had it now for a while. Love the battery life. I am a loyal samsung galaxy user. And I'm so happy with my purchase.
I would recommend this to a friend- Pros mentioned:Camera quality
S25 Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great phone. It has a very good rear & front camera. The only thing is that you can't use the stylus to take selfies like the S24 Ultra.
I would recommend this to a friend - Pros mentioned:Camera quality
Great phone S25 ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone all the new features are incredible. Love the camera and AI is great. I have so many new features as I am still learning all the new features from the S24 Ultra.
I would recommend this to a friend - Pros mentioned:Performance
Best device ive purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best phones ive had so fast and responsive
I would recommend this to a friend - Pros mentioned:Camera quality
Great Upgrade Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this phone. The camera is awesome. The processing speed rocks. I decided to upgrade from an S10+ to this because of the great price BestBuy was offering plus the AT&T deal (BB saved me an additional $300). I couldn't be happier!
I would recommend this to a friend - Pros mentioned:Camera quality
Great phone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone that takes excellent photos and videos! I previously had a Z Fold 5 model and thought I would regret switching back to a smaller phone. However that ended up not being the case.
I would recommend this to a friend - Pros mentioned:Performance
A good upgrade if you hadn't in a couple years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade to the S23 Ultra i traded in, which i thought was an excellent phone
I would recommend this to a friend - Pros mentioned:Performance
S25 Ultra
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new phone. I had a s23 ultra 10 times better
I would recommend this to a friend Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently moved from iphone to samsung and i am loving it.
I would recommend this to a friendSamsung Galaxy S25 Ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone works great, best phone I've ever had. Picture quality is AMAZING.
I would recommend this to a friend- Pros mentioned:Performance
Upgraded
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the S22 Ultra, that i was still very happy with. There is a lot of difference in the 25Ultra. I am glad i upgraded.
I would recommend this to a friend Mr.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was supposed to get this phone a week ago. Very unfortunate. I should have gone directly to ATT I guess?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Jeffrey, thanks for sharing your purchasing experience with the Samsung Galaxy S25 Ultra. Thank you for reaching out about the delivery delay. We understand how frustrating it must be to not have your device in hand yet. If you placed your original order through BestBuy, please contact BestBuy Support: (1-888-BEST-BUY) (1-888-237-8289). If you purchased directly though Samsung, please contact Support at your earliest convenience so that we may investigate the matter further. Thank you for being a valued Samsung customer. - Debra
Great phone, ignore the 1 stars.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone (upgraded from S22 Ultra), ignore all these 1 star reviews from people complaining about not getting their order. Got mine from AT&T direct, (arrived next day since color I wanted wasn't in stock). To all the "Karens" out there leaving 1 star reviews on a product based on how their interaction went from where they procured it...you are reviewing the product, NOT the company. Go to their google business page or similar and bash on them there...
I would recommend this to a friendCan't get stock to fulfill order
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pre-ordered AT&T S25 Ultra Titanium Grey on January 28. Best Buy cancelled order on Feb 21 because they could not get any stock to fulfill the order.
No, I would not recommend this to a friendI need info
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for my order.... i know this phone is going to be amazing... but come on... whats going on bestbuy?
I would recommend this to a friend
