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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,929 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Galaxy yet. This was a gift for my Granddaughter. She said it is hands down better then her old iphone. I am anxiously awaiting the Galaxy 10 due this spring.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    Nice upgrade from S7 edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New features such as iris detection work well. Like the new placement of the fingerprint scanner. Bixby button is a little bit in the way because I don't use bixby

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung does it again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. First phone I have actually paid off and kept for over 2 years. Camera is good. Great for social media and other applications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE my new phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally updated to the Galaxy S9 and love it! Easy to use, and you can't go wrong with Samsung products. Far superior to anything else on the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Samsung S7 to the S9 because I could not get the S7 to work with my integrated car phone system and the phone was on sale foe $399. So far the phone works as it should. I don't have any issues with the curved sides on the phone, would prefer it flat but I have no issues. I found a screen protector online through Best Buy and a case that fits perfectly too. I have had no issues with disconnected calls and the best part...it works fine with my phone system in my car. If you're looking at this phone don't hesitate like I almost did, go ahead and get it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best android so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Galaxy S10 on the horizon many are holding off on buying a Samsung phone. Don't! This is a great phone packed with features. The camera is amazing too!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    This phone rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this phone for my son because his old phone was not working very well. He loves it! The battery is much longer then the previous phone and it is a lot faster!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my phone. I have had no issues with it. Camera quality is great. I love the Samsung brand and have stuck to it for phones for many years now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed a number of phones to compare. I liked the s9 best and it was an easy move from my s5. Great features with a great camera. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my son. The increase in memory has met his needs. Has worked great for his note taking in his college classes. I highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice upgrade from S7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day I had phone activated it ran updates. Still dont like that we cannot personalize text notifications by contact. I was attracted to the better camera and still playing with features. Overall I am happy with the purchase but still turning off annoying features I don't want or use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from and S8, I have all the same features, but the phone is a little more responsive, better camera, and the fingerprint reader is now in a much better spot !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just learning it but does all I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an S4. Didn't have enough memory I and couldn't delete apps I never used. This one has 4 times the memory so now I can get my emails and use the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a upgrade from my S5, so it has a lot of changes. So far, so good. Like the look, camera takes great pics, easy to set up. Have not had any issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awsome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Galaxy S8 when I switched to Verizon. I found the S9 to be much faster than the S8. For me, this is easily the best smart phone on the market today.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Unique feature smart phone. Some issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only phone made that has the sensor for measuring BLOOD PRESSURE built in. (You have to use a particular app for this, as part of a study.) Average battery life! Occasionally gets frighteningly hot. Amazing camera, best low light camera made.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very Happy with purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Samsung Electronics. This phone is lighter and thinner than the S7 Edge and faster too. This phone was on sale too, that made me even happier.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, enjoying every feature of it, other than the "Bixby" button being so close the volume down button.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid phone that does everything that I need it to do. Camera is a large improvement over the previous models and takes good shots in low light.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone has more features than I need, replaced a phone that had diminishing battery life this new phone has great battery life and is thinner than the old phone.

    I would recommend this to a friend