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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 354 reviews

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87%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the price, design, battery life, and ease of use of the Geek Squad Certified Refurbished Gear S2 Smartwatch. They appreciate the value they get for the price, find the watch stylish and well-designed, and are pleased with the battery life and user-friendly interface. However, some customers have concerns about the durability of the watch strap and the limited number of apps available on the Tizen operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 354 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I bought certified refurbished and I am a big fan. The product does not come in the original factory boxing but comes in a blue Best Buy box. In the box is a sheet of cardboard with the watch wrapped on it with plastic sheets, and an extra size of bands, I wish there were instructions and a setup guide tho...

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Watch is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an apple watch and switched to a Samsung phone. I would walk out the door in the morning and forget the apple watch and never miss it. If I forget this watch, I'm upset. It's a much better design with the scroll wheel and back button. The refurb came looking brand new. No reason to worry about quality.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Refurbished for less than half the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bad boy for $125 Refurbished. It looks brand new. I love this watch

    I would recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. It allows me to read my emails across multiple accounts and read all my txt messages. There are also many other great features and apps for the watch. I really like that I am able to see who is calling, texting, or emailing me without having to remove my phone from my pocket. I also like that I can respond with stored messages or emojies from the watch. Overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Smart watch for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. It does most of the things and for this price I bet you will not get any other watch with similar functionalities. The only thing that is missing is receiving calls and replying to text messages from an iPhone. Apart from that I love this watch. Battery backup is also quite good.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Fun features, need to work on strap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this watch! The features were fun, and I liked having so much information on my wrist... My first gear S2 was lost when the strap broke off from the watch... Here's to better luck with the replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Sweet watch on the low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bad boy refurbished. Doesn't look refurbished! $124 well spent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 thing I found by using the Gear S2 is the phone battery it saves is amazing! Not having to turn on the phone screen every time to look at notifications / anything in general is really helpful. Battery life on the watch itself is great and the battery lasts atleast 2 days if not more. The thing that got me hooked onto getting this watch is the bezel ! It is just so convenient and useful ! Samsung pay is also available on the watch now which is even better ! (It still needs refinement but nothing that can't be fixed with a software update) Overall, a nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great watch with some things that can be improved. Im a runner, and it has only the samsung health app to use while running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch, but lacking in certain areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I use a samsung phone I thought I really wanted a samsung smartwatch. I really like the watch, but it is missing the one feature I used most on my microsoft band, the sleep tracker. Every morning SHealth asks me if I slept between these certain hours. With the band it tracked it for you and then told you how well (or poorly!) you slept. Other than this missing feature the functionality is good and I am sure I don't use half of what the watch provides..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart watch so I don't have anything to really compare it to. But for me it's a great watch, easy to use dial or swipe. The number of different apps are minimal, but I only use a couple to track my workout. I would highly recommend this watch as a beginner watch.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Came as new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was totally worth for the price .But small for my wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    NIce Entry Level Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have contemplated other devices but the price was too good to ignore. I am pleased with it's interface and functions. Would be better if it had voive texts for all messaging apps I use but for the most part it does what it's supposed to do. I had to have band replaces because it was defective but other than that it's a good device

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Poor customer service

    Rated 2 out of 5 stars

    Second time exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time not connecting with the phone. Defective. Shipping second time with ontrac didn't deliver. Rep on phone cancelled the whole order which was on sale. Second time I bought not on sale as before. Came to pick up in store. Rep in store was rude and obnoxious. I asked for item. Rep asked me what and then number. Didn't even say good morning or what can I help with. Can't seem myself to order anything else from here

    No, I would not recommend this to a friend
  • Cons mentioned:
    Limited apps

    Rated 4 out of 5 stars

    Hope they expand the App selection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is a great concept. Just not to many apps out there that use it other than for working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easily it syncs with my galaxy. I go biking a lot and love how it uses the Gps from my phone and maps it out on my watch, I can switch music while biking or driving right at my wrist, able to track water, heart rate and many more. I personally like more of the options S-health offers over Fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch looks good while wearing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good watch. Looks great when your wearing it. The only down fall of it is unlike the apple watch it dont make sound which I thought was a lil weird

    I would recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 4 out of 5 stars

    Good fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dialy watch, waterproof, tracks your steos, connects with your phone & you have all the notifications there when you are not able to use your phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch.... had good options when I got it and some more added in.... Samsung nfc pay work great with it. Have tried to pay with out phone yet but will try asap. Battery good and last about 2 days with some normal use. Has some games but they drain battery fast. Would recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay connected to your messages...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to check your text messages and other things without reaching for your phone.

    I would recommend this to a friend
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