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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1146 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the HW-C400/ZA 2.0 Channel C-Series Soundbar for its sound quality, ease of use, and good bass for its size. Many find the setup process to be simple, and appreciate the sleek design and reasonable price. However, some customers have experienced connectivity issues and difficulties with volume adjustment. Additionally, a few have reported problems with the remote control and noted the absence of a display screen, as well as hard to read indicator lights.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,146 reviews
  • Pros mentioned:
    Ease of use, Setup, Size

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound easy to set up and very reliable and compact

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, volume, and bass for the size of the speaker there is only one slight complaint that I have the fact you can’t just use your tv remote you need to use the one the send you other than that worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and it’s stylish and sleek. Great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Awesome soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mid sized compact soundbar for the price,powerful for its size,easy to use,remote is simple and direct,blutooth capable is great with no loss,I would reccomend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Improved sound from TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soubd is great. Only isdue i have run ibto is that TV does not autonatically use ss default speaker. Have to withervuse settings on TV to reconnect or hit the on button on the bar.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar is very loud. It sounds like we’re in a movie theaters. The set up was fairly easy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Just what we needed!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my parents as a gift and they absolutely love it. The quality is great, the sound is crisp, and it was a super easy set up and use as well. It even fits nicely on their tv stand! Would definitely recommend this to whoever is searching for an affordable sound upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and really enjoy it. Just came with bad batteries for remote. Not to long and fits on stand little shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best sound bar I have heard. The sound is smooth, clear and impactful. It looks good, too! My new Sony 55" television controls the soundbar perfectly making the system functional and easy to use. I'm extremely pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, has great sound, thin enough to sit in front of the tv and not be in the way of the picture!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar for its size.would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding system, easy to setup. Surround sound from the bar is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar sounds and looks great. A great compliment to go with our tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t beat the value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for the price. Adds so much depth and clarity to the sound and was super easy to setup, just plugged in the power cord and connected the included optical cable. Got two of them for my two TVs, I will never go back to TV speakers!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great- Big sound, easy connections, quality sound for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar for PC or smaller TV...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung HW-0400 Soundbar for use with my PC. It sits in front of 32" monitor & has exceeded expectations. I tried 3 other brand sound bars before buying this Samsung. It has great separation with the Surround mode & the built in woofer adds depth to the overall sound. I've watched videos & movie trailers with it & music & have not been disappointed. It would be a great sound bar for a smaller room & 32"-48" TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Display

    Rated 3 out of 5 stars

    Sounds good but no Display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this soundbar for my office TV just to enhanve the sound. I am actually impressed with the quality of sound for what I paid for it. Its definitely better than the TV speaker and the woofers actually sound good as well. My 3 star rating is because there is no display screen. I have to guess volume levels, source, etc. It does have a voice that will tell you which mode you are in but options are limited.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Avion,

      Thank you for reviewing the HW-C400 Soundbar. I'm happy to hear you are enjoying the sound quality of your new soundbar.

      You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.

      By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.

      Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.

      Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this soundbar because I recently purchased a samsung tv aswell, they work amazing together. Bluetooth connects instantly with no hastle and setup was as simple as plugging in and connecting

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar makes hearing favorite tv programs so easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Soundbar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level Soundbar with easy setup. Happy that it included the cables I needed. Was able to correct sound from failing scratchy TV internal speakers!

    I would recommend this to a friend
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