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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 506 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers love the Level Active Wireless In-Ear Headphones for their fantastic sound quality, comfort, and long battery life. They appreciate the sleek design and the convenience of being wireless. However, some customers have concerns about the durability of the headphones, the low volume, and the lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 506 reviews
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    music on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't happy about this replacement to my $30 Zeus, it has a very low sound and music is too high pitch and just treble no bass at all, terrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good on sale headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think they are worth the original price. Worth it when they are on sale. Sound is good could be a little bit louder and not as much bass as I wanted, but they do the job. Don't fall off the ear and I use them for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Surprise, Great Workout Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because I love Samsung and was looking for an affordable wireless headphones for workouts. I wasn't ready to spend too much because I didn't know what I wanted long term. These have good sound, feel great even after a few hours, stay on during intense workouts and look great. Only negative is they sometimes lose sound if your body blocks the signal just in the right angle. That is so rare and considering the price still 5*****.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not as good as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that they for around my ears. The problem I have is that they are not loud enough. I can barely hear the people I'm talking to, and lately, they have been cutting off and on in the middle of my conversation. They're only good for talking if you're in a quiet atmosphere. I still would recommends them for working or though because of the comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Wireless

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They are light on my ears. I love the fact that they do not fall off my head when running. The sound is not the best in the world, but I don’t like extremely loud music in my ears....it’s not safe for your ears or your personal safety. Pairs easily, connnects easily, wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Surprisingly great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical after reading some of the reviews when buying these headphones. I have had no issue with the battery life, in most cases it exceeds the estimated 5.5 hr life. The range is also very good. I can get a clear connection well past 80' assuming no obstructions like walls. They seems sturdy enough given the plastic construction. For the price ($55) I have zero complaints. Perfectlty fits the need for listening to music while at the office or doing chores around the house. I'm glad I decided to try these out despite some of the bad reviews. Having said that I did purchase the warranty in case they breakdown on me. I've only had them for two weeks so I will update this as necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice not having a dangling wire when riding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones about a month ago and so far they work well as im an avid motorcycle rider. Not having a long cord dangling in front of me is pretty useful since I sometimes forget and break cords by hoppin off bike and forgetting they're still jacked in my phone. Sound is strong with clear sounding audio, could be better but not bad. I have a samsung android so charging these headphones is no problem as its an android receiver plugin. It comes with the charger cable but not a charger itself. The Samsung phone charger is 2.4 Ma/h and will charge them in less than an hour when completely dead and they last 10 hours of nonstop use. Tested this theory at my work on shift. Went dead right as I got in the door after a 9 1/2 shift with 30 minute drivetime never turned them off throughout the day like I usually do. Final verdict is if you want the best, hit up the JBL wireless headphones (thats what I would buy after having had these), believe they are an extra 50$ but JBL makes top notch audio. I am a huge stereo guy too so I can tell the differences in audio quality pretty easily but if you're on a budget or don't need crazy audio sound, these samsung earbuds work very well for the average Joe.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless headphones. They are small enough for my small ears. They are very lightweight. The sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the purchase of my headphones. I ran a half marathon and had no problems with them falling out of my ears. It was also raining and they didn't get damaged. Sound was great... love my Samsung levels and would recommend them more than the beats wireless. My beats lasted 2 months only before sending them out for repair.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Nice Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good for working out. The sound is good and they stay in place.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 4 out of 5 stars

    Super Headphones for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work and sound every bit as good as Powerbeats at a third the cost. Connects easily and functions flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit well, sound good. If there is one down fall it is the bass, not enough bass. Need more bass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound easy to use and great battery life. Not fragile

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoyed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, easy to use, attractive devise. Works well with phone and other devises.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well and for a good price. Sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great sports ear buds, need management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work awesome, good range, thru floors and walls, but it's really hard to tell when they are powered down. Very quite signal so it's easy to miss. Aggressive connecting to nearby paired equipment so it's easy to find them taking over. Charge lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to just listen to music while doing tour working, these are good. They fit and feel good. Pretty good sound. Base could be better but the sound is clear and loud. No problems falling off either

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Decent battery, great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasts a long time on a single charge, the sound depth is impressive for ear buds, very comfortable, and easy to control.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Cord

    Rated 3 out of 5 stars

    Good headphones but bad price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think these are worth that they are listed for but they working good but the cord was annoying while working out. I now have the galaxy s10 and the came with the galaxy buds for free and I cant say enough about those. No cord great sound and range! On those but these are still good quality and is comfortable if you have the cord hanging in front of your neck instead of behind your neck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these headphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 pair of these headphone for my teenage boys for Christmas. They have not received them yet so I can't comment on how well they work, thus the 4 stars. Good price for wireless Bluetooth headphones with good reviews.

    I would recommend this to a friend
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