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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4 out of 5 stars with 46 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S9's condition and price, with many stating that the phone is in perfect condition and that it is a great phone at a great price. However, some customers have expressed concerns about the phone not being fully unlocked.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 46 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good quality phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for one month now. Good for its price. Came with no scratches or dents. Set up with Verizon was hassle free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reviews

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone, the buttons was sticking at first but no problems now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone is fine. Service sucked.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really wrong with the device. It is a solid device for the price. My issue is with customer service. I had a very old address on my PayPal account and for some genius reason orders are tied with PayPal address shipping. Buttons were greyed out to change address after noticing 2 minutes later. I tried calling in the morning and they said it was already sent out. A week of calling UPS with them telling me Best Buy had to intercept and Best Buy insisting they couldn't do anything and that I try taking the package off the porch when it gets delivered. You know, like a crime. Got resolved after talking to someone reasonable at the residence a couple days after delivery. Worst experience overall. But hey phone was fine for what it is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Sometimes NEW Isn't Better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great condition upon arrival. No issues at all. Plugged in sim card and reloaded a back up from a previous day and was good to go! And It was $700. less than what I paid for the same phone new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good phone at a great price It has good memory capacity and was very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely amazing. Its not a heavy phone and has many great specs.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works prefect and looked brand new. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this preowned galaxy S9 for a great price. I don't use my phone much, mainly to make calls and text and occasionally social media.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review this for my son to use it for been a Using it for week it a amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad because He was rocking an s5 in 2023 and He loves it. I used to use an s9+ as my daily driver and loved it myself. Great Price and Fast shipping. 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2nd phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent phone. I had one like that for a few years, and when it broke, I bought another one from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my uncle and he absolutely loved it. The camera, sound, and everything about the phone is great and lovely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money vs buying a new phone for an exponentially higher price

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Processor speed

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbished phone this is a deal, it came in a non-factory box and had all necessary accessories. There wasn’t any noticeable scratches or damage. I was able to get it on a great deal since I needed a phone that works on an android software and had the ability of having a decent processor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung - Pre-Owned Galaxy S9 64GB 4G LTE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is worth the money spent! I received it in excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone I ever had. Great great great great phone .

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Samsung Refurbished Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in Perfect condition! Price was as much as tax amount on a New release phone

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    S9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in excellent condition almost like new. Would recommend this to anyone looking to get their child a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Pre-Owned Galaxy S9 64GB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Pre-Owned Galaxy S9 64GB- its preowned so not expecting too much. got it for $165. use it for work. talk,text,emails.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sansung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice divice and a like it work good and I recoment that phone to my friend and family

    I would recommend this to a friend