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Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.3 out of 5 stars with 111 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the product's storage capacity, overall performance as a backup device, and ease of use. Some customers appreciate the speed and price. However, some customers have reported concerns about the noise produced by the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 111 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seagate USB Backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Server back up I’ve ever used. Very easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hdd

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hdd Never had any issues with it after years

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price before the price bump, all kinds of adaptors for travellers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and straight forward external storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy comes through as usual!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The drive is and does what it says it does. There was no power cable in the box when I opened it. But Best Buy immediately resolved the situation and got me a new power supply on the very next day. Thank you Best bye good job as usual.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Back up your stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after 1 year and 2 months. Worked great up until then.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Actual 14TB only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually I see only 14TB storage. Device is noisy, with vibration

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SEAGATE IS THE WORST EXT. HARD DRIVE U CAN BUY!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave this one star because I couldn't give it a lower rating. This came broken and my other exact Seagate broke yesterday after I had it for only 3 months. I had SO MUCH information and downloads on it that can not be recovered! STAY AWAY FROM SEAGATE!!! Don't lose your valuable data! I just traded in my broken one for a WD. Good luck to you if you buy this garbage!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT 16 GB!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 16 GB. It checks out at 14.5 GB. I bought in part with $220 gift card after purchase of a major appliance. I can't figure out what is taking 1.5 GB of space on drive. Even after reformatting still only 14.5 GB. Is this false advertising? Cud have gotten 16 GB WD drive elsewhere for less but I have had really bad experiences with WD drives in my past. Still 14.5 GB much more than I need at this time but I am disappointed and annoyed that I can't see where the 1.5 B is on the hard drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with this hard drive. I upgraded from an 8 tb and this one works just as good. Transferring all my games now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup. Very quick transfer rate. Would definitely purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for media storage and to stream from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my expectations and more , backing up all my movies and series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Good construction and materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with this purchase. I would definitely buy another one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extern internal hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes lots of noise where the drive is moving back-and-forth even when you’re not using it. It seems to slow down my computer for some reason. I bought a new computer with a fast processor but it’s slow which may be due to this external drive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    14.5 TB Instead of 16 TB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved a 14.5 TB in a 16 TB box other that that it worked perfectly, very quiet, I returned the Item & returned in store & was fully refunded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    14.5 TB instead of 16TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the product, but it only had 14.5TB of storage, which is the 16TB it says it should have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Good Drive Speeds, LOUD Vibrations when using.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large format drive. I bought the 16TB version. It seems to be fairly speedy. It has an included fan to keep the drive cool that is whisper quiet. If that were the end of the review this would be perfect. However, this drive enclosure is so NOISY!!! Sounds like an old CD drive on startup or a 3.5 inch floppy drive. the noise is unusual in today's day and age. I have two more USB external drives connected to my computer that I cannot hear running. This drive however vibrates hard upon start up and rattles my desk every minute or so. I am not sure if mine is a defective version or if it needs bigger or better rubber feet to isolate it from the desk. I am considering shucking it from the enclosure and trying the drive in my external USB enclosure to see if it is the drive or the case. This might make a good drive for a NAS server (in a closet where you don't have to hear it).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backup storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Came with all the necessary cables. Fast file transfer speeds. Have not used the built in software so can't speak to its usefulness.

    I would recommend this to a friend
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