Customer Ratings & Reviews

Posted 1 year ago

Hi Andrew, We're so glad to hear that you're loving your C2 Pro scooter. It's the perfect ride for commutes, and we hope it's the beginning of many great memories. Keep on adventuring!

Posted 5 months ago

Estimado JoseT,

Gracias por compartir tu reseña del Segway C2 Pro Kids Electric Scooter. Nos alegra mucho saber que lo encontraste excelente, rápido y con una batería que te impresionó. Es fantástico escuchar que cumplió con tus expectativas y que lo disfrutaste muchísimo.

Si en algún momento tienes preguntas o necesitas asistencia, nuestro equipo de soporte de Segway está disponible en technicalsupport@segway.com o al teléfono 1‑866‑4SEGWAY (866‑473‑4929).

Saludos cordiales,
Equipo de Atención al Cliente Segway

Posted 1 month ago

Dear Blu13,

Thank you for sharing your review on the Segway C2 Pro Electric Scooter for Kids. We’re very sorry to hear that after four months of use, the scooter has become inoperable due to a persistent error code related to a firmware mismatch. We understand how disappointing this must be, especially since it worked well at first and your son enjoyed riding it home from the park at dusk with the lights.

Your feedback is important, and we want to help resolve this issue quickly. Please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team can assist with diagnosing the error further and provide repair or replacement options to get your scooter back in working order.

We regret the inconvenience and appreciate you bringing this to our attention.

Best regards,
Segway Customer Support Team

Posted 3 months ago

Dear Customer,

Thank you for sharing your review on the Segway - C2 Pro Kids Electric Scooter w/7.5 mi Max Operating Range & 12.4 mph Max Speed - Black. We’re thrilled to hear that your family is enjoying the scooters and that the battery life and speed are living up to expectations. It’s wonderful to know you’ve chosen five scooters so everyone can join in the fun together.

If you need further assistance or have questions about your scooters, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team

Posted 5 months ago

Dear Customer,

Thank you for sharing your review of the Segway C2 Pro Kids Electric Scooter. We’re delighted to hear that your family has enjoyed the first scooter for over a year without any issues, and that you’ve chosen to purchase a second one for your younger child. It’s wonderful to know the scooters are proving their value and reliability, and we appreciate your recognition that quality makes a difference compared to cheaper alternatives.

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Posted 6 months ago

Dear ZacharyR,

Thank you for sharing your feedback on the Segway C2 Pro Kids Electric Scooter. We’re delighted to hear that the newer model’s features, including the screen and app controls, have been helpful in managing speed and usage. It’s wonderful to know the scooter has been a perfect fit for your 6‑year‑old to get into riding safely and enjoyably.

If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Posted 7 months ago

Hi Kaushik - thank you for C2 Pro review... and we agree, the C2 Pro is a blast!!! Enjoy.

Posted 1 year ago

Perfect match! So glad it's working great for your needs—Segway loves keeping beginners rolling with that ideal combo of speed and reliability. Enjoy the ride!

Posted 5 months ago

Dear Donna,

Thank you for sharing your review of the Segway C2 Pro Kids Electric Scooter. We’re so happy to hear that it made your granddaughter’s birthday extra special and that she’s enjoying the scooter’s fun design, long battery life, and easy assembly. It’s wonderful to know you’re planning to get one for your grandson as well—your feedback highlights how the C2 Pro can bring joy to the whole family.

For any questions or assistance, please contact our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Posted 7 months ago

Hi FitriaN - thank you for the review, and I hope you and your son enjoy the C2 Pro... and he gets less screen time too =).

Posted 5 months ago

Dear Damo,

Thank you for sharing your review of the Segway C2 Pro Kids Electric Scooter. We’re delighted to hear your son is having a blast riding it and that the scooter strikes the perfect balance — slow enough to be safe, yet fast enough to be fun. It’s wonderful to know the long‑lasting charge is keeping the rides going strong and adding to the enjoyment.

If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Posted 5 months ago

Dear Cheryl,

Thank you for sharing your thoughtful review of the Segway C2 Pro Kids Electric Scooter. We’re delighted to hear your 6‑year‑old daughter loves her new scooter and that the adjustable speed helped her build confidence safely. It’s wonderful knowing the transition from her smaller 3‑wheel scooter has been smooth and fun.

We also appreciate your feedback about wishing it had a headlight — insights like yours help us improve future designs to better meet rider needs.

If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Posted 7 months ago

Thank you for your feedback! it's great to hear about the features you enjoy the most! Ride On.

Posted 5 months ago

Dear DeehjeC,

Thank you for sharing your review of the Segway C2 Pro Kids Electric Scooter. We’re delighted to hear that your 11‑year‑old loves it and that the setup was simple. It’s great to know the scooter provides a fun ride while maintaining a safe speed for kids. Your feedback is very valuable to us.

For any questions or assistance, please contact our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Posted 5 months ago

Dear Customer,

Thank you for your review of the Segway C2 Pro Kids Electric Scooter w/7.5 mi Max Operating Range & 12.4 mph Max Speed – Black purchased at BestBuy. We’re delighted to hear that you find it “excellent” for kids to roam around the neighborhood and for short‑distance commutes. It’s wonderful to know the scooter is bringing joy and convenience to your family.

If you ever have questions or need assistance with your scooter, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Posted 5 months ago

Dear Jenn,

Thank you for sharing your review of the Segway C2 Pro Kids Electric Scooter. We’re delighted to hear it’s been such a great starter scooter for your child and that the Bluetooth and app controls have been useful for managing speed and usage. It’s wonderful to know your 8‑year‑old is enjoying it safely and that it’s become such a hit in the neighborhood with his group of friends — that sounds like a lot of fun!

Your feedback about the maximum speed is valuable, and we’re glad the scooter is delivering both excitement and reliability for young riders.

If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team