Customer Ratings & Reviews
See more imagesSegway - Helmet- Styles May Vary - Large/x-large - Black
- Model:
- 20.99.0002.01
- SKU:
- 12120309
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Safety Meets Sophistication: A Definitive Upgrade
JerryC Posted
The Segway Helmet (Large/X-Large, Black) successfully bridges the gap between utilitarian safety gear and modern aesthetic appeal. While many helmets in this size category tend to feel cumbersome or disproportionately bulky, Segway has engineered a profile that remains sleek and aerodynamic. The matte black finish offers a versatile, understated elegance that complements any electric scooter or personal transit device, proving that prioritizing cranial protection doesn’t necessitate a compromise on one's personal style. Engineering and Ergonomic Excellence Functionally, the helmet excels through its meticulous attention to internal architecture and thermal regulation. The high-density EPS liner provides robust impact absorption, while the outer polycarbonate shell feels resilient without adding excessive weight. During extended rides, the integrated ventilation system proves its worth by facilitating consistent airflow, effectively mitigating heat retention. The adjustable spin dial at the rear allows for a highly granular fit, ensuring that the "Large/X-Large" dimensions remain secure and stable even during high-velocity maneuvers or sudden stops. The Verdict on Daily Utility Ultimately, the Segway Helmet is a testament to the philosophy that the best safety gear is the kind you actually want to wear. The moisture-wicking interior padding is both comfortable against the skin and easily removable for maintenance, a thoughtful touch for daily commuters. Whether you are navigating dense urban environments or enjoying a suburban cruise, this helmet provides the peace of mind necessary for modern transit. It is a premium, well-constructed investment that honors the brand’s reputation for innovation and reliability.
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
Brand response from Official Segway Support
Posted
Dear Jerry,
Thank you for sharing your thoughtful and comprehensive review of the Segway Helmet (Large/X‑Large, Black). We’re delighted to hear that it exceeded your expectations by combining safety with modern style. It’s wonderful to know you value the sleek design, comfortable fit, and reliable protection features such as the EPS liner, ventilation system, and adjustable spin dial. Your feedback reinforces our commitment to engineering gear that riders not only trust for safety but also enjoy wearing daily.
If you need further assistance or have questions about your helmet, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Comfortable Protection
AnthonyP Posted
This helmet is comfortable and fits perfectly with the user friendly chin strap. The vents provide relief by providing just enough air to keep your head cool on warm days. I also like the matte color of the helmet.
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
Brand response from Official Segway Support
Posted
Hello Anthony, thank you for sharing your experience! We’re delighted to hear that you’re enjoying the features of the helmet. Stay safe and stylish on your rides!
- Rated 5 out of 5 stars
Difference between life and death
Saved my life when my scooter got hit by a truck. Fits my head perfectly. Would absolutely recommend.
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
- Rated 5 out of 5 stars
Great helmet from Granny
Perfect Posted
Bought for my grandson to use with his hoverboard. It’s a great fit and very protective.
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
- Rated 5 out of 5 stars
Bike helmet
BabyJ07 Posted
I love this helmet!!! I have bought a few others and they didn’t fit right or were to heavy and more expensive. This one is fits great at the right price.
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
- Rated 5 out of 5 stars
Perfect Helmet!
Jtsp Posted
That Helmet is just you need for any user bicycle, electric scooter and more.
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
Brand response from Official Segway Support
Posted
Dear Customer,
Thank you for sharing your review of the Segway Helmet (Large/X‑Large). We’re delighted to hear you find it perfect and versatile for bicycles, electric scooters, and more. It’s great to know the helmet meets your needs and provides the protection and convenience you were looking for.
If you ever have questions or need assistance with your helmet or other Segway products, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 3 out of 5 stars
It'll keep you legal
Sackett Posted
Arrived with 3 small dents and a date code of October 2020 despite buying it March 2025
No, I would not recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
Brand response from Official Segway Support
Posted
Hi, Sackett. We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently. - Rated 5 out of 5 stars
Excellent safety helmet
ErikR57 Posted
Excellent helmet plenty of air circulation through out the helmet couldn’t ask for anything better!
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
Brand response from Official Segway Support
Posted
Dear Erik,
Thank you for sharing your review of the Segway Helmet (Large/X‑Large). We’re thrilled to hear you find it excellent and that the air circulation throughout the helmet makes it even more comfortable. Safety paired with comfort is exactly what we aim to deliver, so your feedback means a lot.
If you ever have questions or need assistance with your helmet or other Segway products, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 4 out of 5 stars
Stylish, sturdy & value for money with just 1 flaw
This was my first Segway helmet purchase. I decided to buy it because it was on sale at Best Buy and the design looked stylish. But did it live up to expectations? I wanted to share my experience so fellow buyers can better understand the product before making a decision. Pros: Price – The biggest draw was the price. It was on sale at Best Buy, but even at full price, I still think it’s reasonably priced compared to competitors. Stylish Design – The design really stands out. It’s sleek and modern—so much so that even my teenager loved how it looked. Fit & Weight – The helmet is very comfortable to wear and feels light. The outer shell is made of polycarbonate, keeping the weight down to about 11.6 oz (330 g). I bought the Large/XL size, which fits head circumferences of 22.9–24.8 inches (58–63 cm). The interior padding adds to the comfort. Ventilation – The breathable lining makes it comfortable even in hot weather. The airflow channels are well thought out and provide good ventilation. Safety – Despite being lightweight, the outer shell feels strong enough to offer decent head protection. Intended Use – This helmet is designed for electric scooters, e-bikes, and other light personal mobility devices. Cons: The main drawback for me was the back adjustment dial. It felt flimsy compared to the sturdier ones on my previous helmets. I worried it might break after just a few uses. Because of that, I ended up returning it—I wanted a helmet that felt more secure and durable, especially in the event of a crash. Final verdict: If you are in the market for a helmet that is really stylish, sturdy and value then this is the helmet for you. If you are someone who cares more about the build quality then you should look for a different helmet.
No, I would not recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
Brand response from Official Segway Support
Posted
Dear Customer,
Thank you for sharing such a detailed review of the Segway Helmet (Large/XL). We’re glad to hear you appreciated its stylish design, lightweight comfort, ventilation, and overall value. It’s wonderful to know the helmet stood out to both you and your teenager for its sleek look and practicality.
We also appreciate your honest feedback regarding the back adjustment dial. Your input helps us understand where improvements can be made to ensure riders feel secure and confident in their gear.
If you’d like to discuss the adjustment mechanism further or believe your helmet may have a quality issue, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). We’d be happy to assist you.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Nice brain bucket!
jrmccabe Posted
Comfortable with a great fit! Light and airy to keep cool.
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
Brand response from Official Segway Support
Posted
Dear Customer,
Thank you for sharing your review of the Segway Helmet (Large/XL, Styles May Vary). We’re delighted to hear it provides a comfortable fit and keeps you cool with its light and airy design. Safety paired with comfort is exactly what we aim for, so it’s great to know the helmet is meeting your expectations.
If you ever have questions or need assistance with your Segway gear, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Better safe than sorry helmet
SatisfiedGranny Posted
Very durable, fits well lightweight. Allows air flow
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
Brand response from Official Segway Support
Posted
Dear Customer,
Thank you for sharing your review of the Segway Helmet (Large/X‑Large). We’re delighted to hear you find it very durable, lightweight, and comfortable with good airflow. Safety and comfort are top priorities, so it’s wonderful to know the helmet meets your expectations and provides peace of mind while riding.
If you ever have questions or need assistance with your helmet or other Segway products, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
My son loves this helmet.
JenniferM Posted
Great fit and nice looking. Seems pretty solid. The adjustment on the back was extremely helpful. My son loves it!
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
Brand response from Official Segway Support
Posted
Dear Jennifer,
Thank you for sharing your review of the Segway Helmet (Large/XL). We’re delighted to hear that it’s a great fit, looks nice, and feels solid. It’s wonderful to know the adjustment feature on the back was extremely helpful and that your son loves wearing it—comfort and safety are always our top priorities.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Good buy
Customer Posted
Good fit, light. Eazy to adjust. Looks good and price is right.
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
- Rated 5 out of 5 stars
Solid helmet
JoelG Posted
Light weight and comfortable…. After a year still preforming well …. Good strap and size adjustment is easy
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
Brand response from Official Segway Support
Posted
Thank you very much for sharing your great experience with Segway-Ninebot. We’re thrilled to hear that you’re finding the helmet lightweight and comfortable. Segway-Ninebot Customer Support.
- Rated 5 out of 5 stars
Mr
LuisValverde Posted
Good protection for bike user is lite. Confortable
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
- Rated 4 out of 5 stars
Basic Scooter Brain Bucket
Hoserman43 Posted
Protects your noodle from hard surfaces at a good price. Would like it to have more interior padding/adjustable padding.
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
Brand response from Official Segway Support
Posted
Dear Customer,
Thank you for sharing your review of the Segway Helmet (Large/XL). We’re glad to hear it provides solid protection at a good price. Your feedback about wanting more interior padding and adjustability is very valuable—it helps us understand how we can improve comfort and fit in future designs.
If you’d like guidance on helmet adjustments or have any questions, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Wonderful Helmet
Misti Posted
I purchased this for my 14 year old and he actually wears it because its so comfortable and not heavy. Definitely worth the price and well made.
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
- Rated 5 out of 5 stars
Light yet sturdy
Hotsauce Posted
Very durable, lightweight and comfortable to wear. My head feels like wearing nothing at all but is protected nonetheless.
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
- Rated 5 out of 5 stars
Best Helmet
Great helmet very sturdy and safe. I’ve fell maybe 3 times and this helmet help with impact.
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
Brand response from Official Segway Support
Posted
Hi Kurtis, We're so glad to hear that you're loving your Helmet. It's perfect for riding and a great companion on your adventures!
- Rated 5 out of 5 stars
Helmet
NallelysR Posted
It fits very well my head having this helmet helps ride with confidence
I would recommend this to a friendThis review is from Segway - Helmet- Styles May Vary - Large/x-large - Black
Brand response from Official Segway Support
Posted
Hi, We're so glad to hear that you're loving your Helmet. It's perfect for riding and a great companion on your adventures!