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Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 91 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the Segway Helmet for its comfort, safety, and reasonable price. Many customers find it comfortable to wear, even for extended periods, and appreciate its sturdy build. The helmet is also praised for providing good protection and being lightweight. While some customers had concerns about the helmet's size, many found it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 91 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bike helmet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this helmet!!! I have bought a few others and they didn’t fit right or were to heavy and more expensive. This one is fits great at the right price.

    I would recommend this to a friend
  • Pros mentioned:
    Safety

    Rated 5 out of 5 stars

    Difference between life and death

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my life when my scooter got hit by a truck. Fits my head perfectly. Would absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent safety helmet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent helmet plenty of air circulation through out the helmet couldn’t ask for anything better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Helmet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That Helmet is just you need for any user bicycle, electric scooter and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helmet from Granny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson to use with his hoverboard. It’s a great fit and very protective.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It'll keep you legal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with 3 small dents and a date code of October 2020 despite buying it March 2025

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, Sackett. We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
      Email: [email protected] Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 4 out of 5 stars

    Stylish, sturdy & value for money with just 1 flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Segway helmet purchase. I decided to buy it because it was on sale at Best Buy and the design looked stylish. But did it live up to expectations? I wanted to share my experience so fellow buyers can better understand the product before making a decision. Pros: Price – The biggest draw was the price. It was on sale at Best Buy, but even at full price, I still think it’s reasonably priced compared to competitors. Stylish Design – The design really stands out. It’s sleek and modern—so much so that even my teenager loved how it looked. Fit & Weight – The helmet is very comfortable to wear and feels light. The outer shell is made of polycarbonate, keeping the weight down to about 11.6 oz (330 g). I bought the Large/XL size, which fits head circumferences of 22.9–24.8 inches (58–63 cm). The interior padding adds to the comfort. Ventilation – The breathable lining makes it comfortable even in hot weather. The airflow channels are well thought out and provide good ventilation. Safety – Despite being lightweight, the outer shell feels strong enough to offer decent head protection. Intended Use – This helmet is designed for electric scooters, e-bikes, and other light personal mobility devices. Cons: The main drawback for me was the back adjustment dial. It felt flimsy compared to the sturdier ones on my previous helmets. I worried it might break after just a few uses. Because of that, I ended up returning it—I wanted a helmet that felt more secure and durable, especially in the event of a crash. Final verdict: If you are in the market for a helmet that is really stylish, sturdy and value then this is the helmet for you. If you are someone who cares more about the build quality then you should look for a different helmet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Safety

    Rated 5 out of 5 stars

    Great helmet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality at a great price helmet. It's always good to remember safety first.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Safety

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and safety item , super comfy highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Safety, Segway reputation

    Rated 5 out of 5 stars

    Excellent hrlmet by Segway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety first. You can’t be wrong with this helmet. Segway reputation speaks for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid helmet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and comfortable…. After a year still preforming well …. Good strap and size adjustment is easy

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you very much for sharing your great experience with Segway-Ninebot. We’re thrilled to hear that you’re finding the helmet lightweight and comfortable. Segway-Ninebot Customer Support.

  • Pros mentioned:
    Comfortable
    Best Buy Employee

    Rated 4 out of 5 stars

    Good quality helmet

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The helmet felt sturdy and well built. The only issue was that it did not quite fit my head and was loose. If you're a bigger person, then this helmet will do the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wipe out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wiped out at 20mph wearing this helmet and smacked her head against a brick sign and got up and she was fine. Shook up and the helmet had a big dent in it but she was fine no concussion. If she didn't have a helmet on she would be dead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Scooter Brain Bucket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects your noodle from hard surfaces at a good price. Would like it to have more interior padding/adjustable padding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice helmet….Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something that car is more on my head than a typical bicycle helmet. Looking for a good protection and this does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    A very decent helmet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a big head so finding a helmet that actually fits (and loose actually) is amazing! Loving it and it's very comfortable too

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Weight

    Rated 5 out of 5 stars

    Great Helmet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and looks nice. It is very comfortable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves this helmet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and nice looking. Seems pretty solid. The adjustment on the back was extremely helpful. My son loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Wonderful Helmet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 14 year old and he actually wears it because its so comfortable and not heavy. Definitely worth the price and well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway helmet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and comfy protection helmet Best price I could found

    I would recommend this to a friend
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