Customer Ratings & Reviews
- Model:
- 20.99.0002.01
- |
- SKU:
- 6448552
Customer reviews
Rating 4.6 out of 5 stars with 97 reviews
(97 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the Helmet- Styles May Vary is comfortable, fits well, and is lightweight. They also appreciate the build quality and protection it offers. Additionally, customers find the ventilation to be effective.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Fit
Rated 5 out of 5 stars
Comfortable Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This helmet is comfortable and fits perfectly with the user friendly chin strap. The vents provide relief by providing just enough air to keep your head cool on warm days. I also like the matte color of the helmet.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hello Anthony, thank you for sharing your experience! We’re delighted to hear that you’re enjoying the features of the helmet. Stay safe and stylish on your rides!
Rated 5 out of 5 stars
Safety Meets Sophistication: A Definitive Upgrade
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Segway Helmet (Large/X-Large, Black) successfully bridges the gap between utilitarian safety gear and modern aesthetic appeal. While many helmets in this size category tend to feel cumbersome or disproportionately bulky, Segway has engineered a profile that remains sleek and aerodynamic. The matte black finish offers a versatile, understated elegance that complements any electric scooter or personal transit device, proving that prioritizing cranial protection doesn’t necessitate a compromise on one's personal style. Engineering and Ergonomic Excellence Functionally, the helmet excels through its meticulous attention to internal architecture and thermal regulation. The high-density EPS liner provides robust impact absorption, while the outer polycarbonate shell feels resilient without adding excessive weight. During extended rides, the integrated ventilation system proves its worth by facilitating consistent airflow, effectively mitigating heat retention. The adjustable spin dial at the rear allows for a highly granular fit, ensuring that the "Large/X-Large" dimensions remain secure and stable even during high-velocity maneuvers or sudden stops. The Verdict on Daily Utility Ultimately, the Segway Helmet is a testament to the philosophy that the best safety gear is the kind you actually want to wear. The moisture-wicking interior padding is both comfortable against the skin and easily removable for maintenance, a thoughtful touch for daily commuters. Whether you are navigating dense urban environments or enjoying a suburban cruise, this helmet provides the peace of mind necessary for modern transit. It is a premium, well-constructed investment that honors the brand’s reputation for innovation and reliability.
I would recommend this to a friend- Pros mentioned:Comfort, Fit
Rated 5 out of 5 stars
Difference between life and death
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saved my life when my scooter got hit by a truck. Fits my head perfectly. Would absolutely recommend.
I would recommend this to a friend - Pros mentioned:Fit, Protection
Rated 5 out of 5 stars
Great helmet from Granny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my grandson to use with his hoverboard. It’s a great fit and very protective.
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Bike helmet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this helmet!!! I have bought a few others and they didn’t fit right or were to heavy and more expensive. This one is fits great at the right price.
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Perfect Helmet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That Helmet is just you need for any user bicycle, electric scooter and more.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Helmet (Large/X‑Large). We’re delighted to hear you find it perfect and versatile for bicycles, electric scooters, and more. It’s great to know the helmet meets your needs and provides the protection and convenience you were looking for.
If you ever have questions or need assistance with your helmet or other Segway products, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 3 out of 5 stars
It'll keep you legal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with 3 small dents and a date code of October 2020 despite buying it March 2025
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi, Sackett. We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
Email: [email protected] Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.
Rated 5 out of 5 stars
Excellent safety helmet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent helmet plenty of air circulation through out the helmet couldn’t ask for anything better!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Erik,
Thank you for sharing your review of the Segway Helmet (Large/X‑Large). We’re thrilled to hear you find it excellent and that the air circulation throughout the helmet makes it even more comfortable. Safety paired with comfort is exactly what we aim to deliver, so your feedback means a lot.
If you ever have questions or need assistance with your helmet or other Segway products, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Build quality, Comfort
Rated 4 out of 5 stars
Stylish, sturdy & value for money with just 1 flaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first Segway helmet purchase. I decided to buy it because it was on sale at Best Buy and the design looked stylish. But did it live up to expectations? I wanted to share my experience so fellow buyers can better understand the product before making a decision. Pros: Price – The biggest draw was the price. It was on sale at Best Buy, but even at full price, I still think it’s reasonably priced compared to competitors. Stylish Design – The design really stands out. It’s sleek and modern—so much so that even my teenager loved how it looked. Fit & Weight – The helmet is very comfortable to wear and feels light. The outer shell is made of polycarbonate, keeping the weight down to about 11.6 oz (330 g). I bought the Large/XL size, which fits head circumferences of 22.9–24.8 inches (58–63 cm). The interior padding adds to the comfort. Ventilation – The breathable lining makes it comfortable even in hot weather. The airflow channels are well thought out and provide good ventilation. Safety – Despite being lightweight, the outer shell feels strong enough to offer decent head protection. Intended Use – This helmet is designed for electric scooters, e-bikes, and other light personal mobility devices. Cons: The main drawback for me was the back adjustment dial. It felt flimsy compared to the sturdier ones on my previous helmets. I worried it might break after just a few uses. Because of that, I ended up returning it—I wanted a helmet that felt more secure and durable, especially in the event of a crash. Final verdict: If you are in the market for a helmet that is really stylish, sturdy and value then this is the helmet for you. If you are someone who cares more about the build quality then you should look for a different helmet.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing such a detailed review of the Segway Helmet (Large/XL). We’re glad to hear you appreciated its stylish design, lightweight comfort, ventilation, and overall value. It’s wonderful to know the helmet stood out to both you and your teenager for its sleek look and practicality.
We also appreciate your honest feedback regarding the back adjustment dial. Your input helps us understand where improvements can be made to ensure riders feel secure and confident in their gear.
If you’d like to discuss the adjustment mechanism further or believe your helmet may have a quality issue, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929). We’d be happy to assist you.
Best regards,
Segway Customer Support Team
- Pros mentioned:Comfort, Fit, Weight
Rated 5 out of 5 stars
Nice brain bucket!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable with a great fit! Light and airy to keep cool.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Helmet (Large/XL, Styles May Vary). We’re delighted to hear it provides a comfortable fit and keeps you cool with its light and airy design. Safety paired with comfort is exactly what we aim for, so it’s great to know the helmet is meeting your expectations.
If you ever have questions or need assistance with your Segway gear, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Comfort, Fit, Weight
Rated 5 out of 5 stars
Better safe than sorry helmet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable, fits well lightweight. Allows air flow
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Helmet (Large/X‑Large). We’re delighted to hear you find it very durable, lightweight, and comfortable with good airflow. Safety and comfort are top priorities, so it’s wonderful to know the helmet meets your expectations and provides peace of mind while riding.
If you ever have questions or need assistance with your helmet or other Segway products, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Build quality, Comfort, Fit
Rated 5 out of 5 stars
My son loves this helmet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and nice looking. Seems pretty solid. The adjustment on the back was extremely helpful. My son loves it!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jennifer,
Thank you for sharing your review of the Segway Helmet (Large/XL). We’re delighted to hear that it’s a great fit, looks nice, and feels solid. It’s wonderful to know the adjustment feature on the back was extremely helpful and that your son loves wearing it—comfort and safety are always our top priorities.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Comfort, Fit, Weight
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit, light. Eazy to adjust. Looks good and price is right.
I would recommend this to a friend - Pros mentioned:Comfort, Weight
Rated 5 out of 5 stars
Solid helmet
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and comfortable…. After a year still preforming well …. Good strap and size adjustment is easy
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you very much for sharing your great experience with Segway-Ninebot. We’re thrilled to hear that you’re finding the helmet lightweight and comfortable. Segway-Ninebot Customer Support.
- Pros mentioned:Protection
Rated 4 out of 5 stars
Basic Scooter Brain Bucket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects your noodle from hard surfaces at a good price. Would like it to have more interior padding/adjustable padding.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Helmet (Large/XL). We’re glad to hear it provides solid protection at a good price. Your feedback about wanting more interior padding and adjustability is very valuable—it helps us understand how we can improve comfort and fit in future designs.
If you’d like guidance on helmet adjustments or have any questions, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Comfort, Protection, Weight
Rated 5 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection for bike user is lite. Confortable
I would recommend this to a friend - Pros mentioned:Build quality
Rated 5 out of 5 stars
Robert
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and very fast delivery with amazing quality
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Robert,
Thank you for your 5‑star review of the Segway Helmet (Large/XL, Black). We’re delighted to hear you’re impressed with the excellent product quality and that the fast delivery met your expectations. Your feedback means a lot to us, and we’re glad the helmet is providing both protection and satisfaction.
If you ever have questions or need assistance, please reach out to Segway Customer Support at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Comfort, Weight
Rated 5 out of 5 stars
Wonderful Helmet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my 14 year old and he actually wears it because its so comfortable and not heavy. Definitely worth the price and well made.
I would recommend this to a friend - Pros mentioned:Build quality, Comfort
Rated 5 out of 5 stars
Best Helmet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great helmet very sturdy and safe. I’ve fell maybe 3 times and this helmet help with impact.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Kurtis, We're so glad to hear that you're loving your Helmet. It's perfect for riding and a great companion on your adventures!
- Pros mentioned:Comfort, Fit
Rated 5 out of 5 stars
Helmet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits very well my head having this helmet helps ride with confidence
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so glad to hear that you're loving your Helmet. It's perfect for riding and a great companion on your adventures!
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