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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $219.99

Customer reviews

Rating 3.5 out of 5 stars with 8 reviews

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63%
would recommend
to a friend

Customers are saying

Customers commend the ACCENTUM True Wireless Earbuds for their excellent audio quality. However, some customers have expressed concerns regarding the battery life, noting that it may not last as long as desired. Overall, the sound quality appears to be a strong point, while battery performance is an area for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bulky, tedious, disconnect randomly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them to use on walks and for work calls, but they were really painful to wear. I found more comfort with the biggest ear tips, but they felt less secure in my ears. They would randomly disconnect and eventually reconnect during calls. The earbuds were connected to both my laptop and phone (for using the app), and they would do this well into the call without me touching any devices or changing anything in the app. When I googled this issue, I found lengthy troubleshooting instructions that I didn’t have the patience for in the moment. The app that’s required just to use them also wasn’t easy to navigate and completely turned me off of trying other Sennheiser products. I was looking forward to listening to music with these, but I found the preset equalizer settings unappealing for almost everything but podcasts. I found it too fussy to have to switch EQ settings depending on what I listened to. Sometimes you just need a general setting in a pinch when you don’t have time to fine-tune the EQ. I normally wear headphones all day, and I had to learn the hard way that the battery lasts about 5 hours when you use any settings beyond the bare minimum. What really bothered me is that there’s no warning when they’re running low, they just suddenly shut off. For some reason one earbud always died first. Overall, these were a huge pain, both literally and figuratively. I don’t recommend these to anyone with smaller ears or to anyone who doesn’t have patience for a complicated app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Underwhelmed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not that great. I got some jbl buds for 75 that last longer than these. These have nice sound but im mad that the batteries dont last kong at all. Maybey 3 hours tops. My jbls will for for 5 or 6 or even longer without recharge. These have a nice eq you can tune unlike any other bud set ive tried but it doesnt make up for the extremely short battery life. Very underwhelmed .....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Really Good, but Weaknesses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Fits in ears well. Noise cancelling is good. Disappointed that the charge only lasts 5 hours before needing a recharge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Just a little hard to fit in ears.. may need to try alternate sizes of the ones sent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Accentum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, but not quite up to the Sennheiser CX Plus. Slippery buds and charging case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbubs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way they fit (x-small) but I don’t like that I can’t hear my text messages.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    1 month review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've been using then daily for about a month and they're amazing. They have excellent audio quality with very good bass for the size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound, Good Fit; case design needs work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound and a good fit in the ear. I currently have a Jabra Elite 8, and Bose Quiet Comfort ear buds also, and the sound is just as good as both of those. However, the small, smooth, square case with its "clam shell" design makes for a clumsy, two handed process to find the correct side and open it. It's slick, so it often slips out of the fingers and hits the ground...really bad news when you're on a plane. That part of the design can use some work. Also, the charging light next to the charging port is the size of a pin head, very dim, and barely visible. So you have to pick it up and focus on it to see if its finished charging.

    I would recommend this to a friend
  • Customer reviews from Sennheiser

    User rating, 4.4 out of 5 stars with 5 reviews on Sennheiser.

    See all Sennheiser reviews
  • Customer reviews from bestbuy-ca

    User rating, 1 out of 5 stars with 3 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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