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Rating 4.6 out of 5 stars with 94 reviews
This would have been a 5 star review if it had the biometric access as it says in the title description. After installing the lock and setting it up I noticed there's no fingerprint scanner. Pretty bummed about that since it's one of the main features I was looking forward to trying. Otherwise it's easy to install, setup, and use.
This review is from Smart Lock C210 WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - White
Gale7 Posted
Im really enjoying the convenience and ease of use. I like that everyone has their own personalize code. Ww have 6 so far.
This review is from Smart Lock C210 WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - White
Good Posted
A great purchase, it met all my expectations, I really liked it, very good material and it is flowing super well
LORRAINEW Posted
Takes forever to open. Sometimes multiple tries. The lock and unlock feature from phone hasn’t worked but only once. I always get the operation failed message. When it’s raining and I’m in car I want to unlock from car it never works. Have to call my husband and his doesn’t work either. Want to return not sure if I’m past my window but definitely not what I expected. We have Eufy cameras that work well not sure what happened here.
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Chris Posted
Works awesome and is very easy to use and control.
This review is from Smart Lock C210 WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - White
ocmo Posted
I replace a Nest+Yale keyless entry lock with the Eufy and am completely satisfied. The Eufy seems to work consistently better and has the added feature of a key entry should something go wrong.
This review is from Smart Lock C210 WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - White
Rits Posted
Works perfectly and has all the smart lock features
This review is from Smart Lock C210 WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - White
mwcopeland Posted
Installation was pretty easy, basic tools and clear instructions. App was easy to install and manage user access. Google Home integration was not as easy, as I had to add the device 3 different times. But the MAJOR complaint is the fact the backup key lock is a PROPRIETARY key and cylinder. You can't just get a duplicate key made, as the key is actually a mashup of Kwikset and Schlage. And you can't just replace the cylinder as it's diameter is about 2mm less than a standard deadbolt cylinder. The rest of the features out weigh this "1st world complaint", but would have been nice to know up-front, as I would have researched other products. Originally purchased 3, but returned the other 2 because of this problem.
SmartDude Posted
Pros: Great looking, easy to install and setup, access key management features are very good. Cons: Takes long to manually lock. Cannot set a key which is enabled once a month. The product title is misleading because it has no biometric features. Cannot set auto lock and unlock based on my vicinity which is a general issue with Alexa compatible locks. SmartThings allows you to lock and unlock based on your location but this lock is not supported. Overall: Great smart lock for this price.
This review is from Smart Lock C210 WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - White
LuisTheGeek Posted
[Employee of bestbuy] This door lock does just what I need. I can unlock from the app, or with a code. If the battery dies I can use a key. Installation was easy, had 2 of these up and running in under 30 minutes. If you don’t care for the fingerprint then this is the one for you. Last thing, careful when tightening the metal plate on the inside part of the door, overtightening can bend it, seen it happen before.
This review is from Smart Lock C210 WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - White
TrevorM Posted
Great smart lock. Works perfect. Easy setup. App friendly.
Techcrafter675 Posted
we replaced an old door lock that had been giving us trouble with our keys when we tried to insert them into the lock with this lock. The setup of this Eufy lock was extremely simple. Took only about 15-20 minutes and has been great. no negatives.
Vino Posted
The Eufy Security Smart Lock C210 is a simple, reliable lock. You can unlock it using the Eufy app, a keypad, or smart devices like Alexa or Google Assistant. Installation is easy and fits most doors. The keypad works well, and you can set custom passcodes. The lock also connects to the Eufy app for remote control. It has a sleek design and good security features. It needs a stable Wi-Fi connection and occasional battery changes, but the app will alert you. Overall, the Eufy Smart Lock C210 is a convenient, secure choice for anyone looking for a smart lock.
MaiBL Posted
At first, we were struggling to use the app, it keeps disconnecting. After several attempts, it’s finally working. The product is great. It notifies me if the door is open or closed. I’m not sure if it’s my internet but sometimes it takes few seconds to close it especially if you’re a little far from the door.
This review is from Smart Lock C210 WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - White
Yassirgold Posted
I bought the C210 Eufy smartlock, it’s very well packaged, nice looking very good quality. It’s very easy to install and I like the app via wifi.. Price is right as well compared to other locks that failed me in past. Way to go Eufy
This review is from Smart Lock C210 WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - White
DANIELK Posted
I love this new wifi lock. Installation was so simple and easy. It took only a few min. Works well in our new front door. Also I like the design and its silver color.
This review is from Smart Lock C210 WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - White
MohammadA Posted
Easy to install, easy to program, the app is great and it looks good
This review is from Smart Lock C210 WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - White
Cajon Posted
This product enhances safety and convenience for users in a hurry, alleviating concerns about whether they locked their door. The Eufy app provides reassurance, allowing users to manage their worries effectively.
This review is from Smart Lock C210 WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - White
Paul Posted
I am no handyman, but even I managed to install this in about 30 minutes. Easy install and works great. Wish I had installed it years ago.
DulceD Posted
The lock is really to install, it can expand if you need a longer neck. Easy to use with app. Extremely happy with our purchase. Plus keys, i mean come on. Love it!