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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfortable fit of the 1000X Wireless Noise Cancelling Headphones. Positive feedback also highlights the long battery life and user-friendly touch controls. However, some customers find the headphones to be a bit expensive and heavy. A few users also noted that the volume could be higher and the fit may not be ideal for all head shapes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,102 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the Bose headphones these are a very close comparison. Best thing is the option to turn on and off the noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not so much....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but they do not get load enough. The controls are touchy and they are not very comfortable, too tight. Returned and bought the Bose 35's.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DWM1968, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really great options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the options this headset provides. The ability to hear what is going on around you while still on headset is really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound. Noise cancellation. And touch controls are a pure joy. Bought this over Bose QC35

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A little pricey, but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing my research on these headphones and the Bose 35 and reading reviews from other customers, I am very happy with these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    noise cancelling is pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these when mowing the lawn and can just hear a faint hum from the mower. Also great on an airplane to drown out all noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with these headphones. I compared these to the Bose and after careful consideration decided on these. Very glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    An OK headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The un boxing experience of this headphone is pretty good. Once you open the case you were greeted with a leather shoe smell. The pairing of the headphone to an I phone is easy. The touch command is easy to remember and it has a simple picture instruction in the box. The ANC of this headphone is very close to Bose QC35. The sounds of this headphone is more exciting to QC35. The microphone quality on call is the worst out of all my headphones. Overall I think this headphone is ok. It is just a headphone with gimmicky features with a horrible microphone quality.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BoughtTooMuchStuff, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Excellent sounding ANC headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound when turned up is excellent IMO. Crystal clear highs, forward mids and full bass without overpowering other frequencies. My only gripe is that it sounds flat and dull when not listening at "exciting levels." Also, SQ depends on the device that it's paired to it. For example, the SQ sounds worse on my Surface Pro 3 due to supporting only standard SBC, but is incredible on my iPhone 6S (AAC) and aptX enabled tablets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    WORTHY PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS ORIGINALLY GOING WITH THE BOSE HEADPHONES, HOWEVER A SALESMAN AT THE STORE DID A SIDE BY SIDE COMPARISON WITH ME AND AS CLOSE AS THEY WERE THE SONY FELT A LITTLE BETTER OVERALL. GOOD PURCHASE

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TASKMASTER66, thank you for sharing your input. We always appreciate customers who take the time to give us their feedback. Once again, thank you for choosing SONY! ~Erin sony_US

  • Rated 5 out of 5 stars

    Outstanding Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that these headphones are awesome! I am I guess you would say a headphone fan. I have several pair. From these great cans to Bose QC 35's , Sony B950BT's, JBL 700 Elite's......so I have a few. My 1000X's are by far my favorite. These to me are in the sweet spot. They are excellent in all levels of listening. Great for all types of music. I love them and I think you will too. Noise cancelling is ok and to me the QC 35"s win in that category IMHO. But don't sleep on the Sony's they get the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were my first pair of noise canceling headphones. Very happy with performance and the other features and awesome battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After listening to different brands available, I found the Sony was the best product for what I needed. Easy to use and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Comfortable, high quality sound & features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 1000x Over-the-ear Wireless Hi-res Headphones are great. They are comfortable to wear, even for hours. These are BT headphones but you can plug in also if you demand the very highest sound quality. I found the BT connection to be excellent as was the sound quality. They will also connect through NFC. The noise canceling ability of these headphones is also excellent. If you need more surrounding ambient sound while listening to music or TV, you can set them to Normal so that you'll hear ambient noise through the built-in microphones. You can also set them to Voice and most ambient sound but voices is cancelled. Of course, by default they will cancel all noise, which gives you the best listening experience. If someone talks to you while the headphones are in the default setting, you can put your right palm against the outside of the right headphone and the noise cancellation is stopped allowing you to hear the conversation without removing the headphones. There are similar finger touch operations you can use on the right headphone to take phone calls, disconnect, raise/lower volume, play/pause, track seek etc. You can use the headphones as they come out of the box for automatic noise cancelling purposes, or go through a short Personal Noise Canceling Optimizer to maximize noise cancellation where they will analyze how the headphones set on your head, whether you wear glasses or earrings etc., for optimum noise cancellation. Sony claims 20 hours of battery life with continuous, wireless music playback, but I haven't proved this claim. I've used them for several hours at a stretch, and it didn't take very long to charge them afterward. I suspect Sony's battery life claim is probably accurate. You do have to charge them through a USB connection from you computer. I would have given a 5-star rating but for two things: you may think this is picky, but the headphones while not heavy are not light either. They feel substantial and have some weight. They felt fine on me, but my wife who is smaller than me felt the headphones were just a touch heavy on her head. Part of that may have been that she's not used to using headphones for any reason. The other item is the instructions are not written but rather given in sequences of drawings (good drawings) to explain how to do this or that. I figured things out without too much difficulty, but a little written instruction along with some of the drawings would have been perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the family really likes the noise cancelling headphones and the feature to just hear voices if I need to talk to them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    better than the online reviews.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sennheiser , Bose and an older pair of Sony noise cancelling head phones, the new sonys are much better than all the others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Let The Beats Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have listened to the Bose and Beats. These are hands down a phenomenal pair of headphones!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best pair of headphones I own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling with easy controls as well as the solid audio performance made them ideal for the trip I took not too long ago.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my teenage son. He loves them. Uses them for the gym, gaming, music, etc...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came into the store to purchase Bose headsets saw this and couldn't pass it up! Glad I went into the store to try them all out.

    I would recommend this to a friend
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