Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfortable fit of the 1000X Wireless Noise Cancelling Headphones. Positive feedback also highlights the long battery life and user-friendly touch controls. However, some customers find the headphones to be a bit expensive and heavy. A few users also noted that the volume could be higher and the fit may not be ideal for all head shapes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,102 reviews
  • Rated 5 out of 5 stars

    Product performed as expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performed as expected. ***********************************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. I would buy them again cccchhhiipokjhbbhujjj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great travel phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and good price, very practical and beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for one of my sons. He loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this item for one month, its great, so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth all the monies... if you're actually going to use them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought them for our Granddaughter and she really loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and intuitive. Great acoustic and noise reduction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok please just go ahead and buy this thing. You will love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic one from Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product made for people like me who need the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are lightweight and have a really great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing will recommend them to any one and everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's really good.The best head phone I ever had

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    great sound terrible fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did make them very good sounding however they don't fit every head

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent full spectrum headset

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Off the top, as a member of Best Buy's invite-only Technical Insider Network program, I received these headphones without charge in return for an objective review. And an objective review is what you're going to get. I've had a particular affinity to sound for my entire life. Very early on, in discovering that I have perfect tonal memory (which is not to be confused with an outstanding ability to sing -- I've done better in supporting roles!), my brain is one of those weird ones wired to be able to figure out what instruments or sources are included in almost any sound board mix. Therefore, writing such a review for headphones is particularly interesting to me. From the outset, this was the first serious set of noise-cancelling headphones that I've ever worn, at least from a consumer standpoint. And while there are caveats to keep in mind, they really are outstanding. The noice cancellation is quite advanced. In my home office, I have a white noise maker which was always on in the background when I tested the headphones. When noise cancellation turns on (which it always does, by default, when you press and hold the power button for about 2 seconds), you are greeted by a female voice (of Japanese descent) that the headphones have turned on and that noise cancellation is on. What's nice about such cancellation is that there's another Ambient Sound button (accompanied with same female voice) that allows for ambient noise in, or -- in the case of airports and like areas -- voice sounds in (likely separating the typical human voice frequencies from others). Regarding noice cancellation, while you can take your right hand and touch and hold on top of the right earmuff, this does temporarily suspend cancellation, but it does not pause any music you might be listening to. As a crazy preorderer for the iPhone 7 Plus, I did get the phone in time to be able to test on the earphones. Pairing was nearly flawless and completely seamless; turn iPhone Bluetooth on, go under Bluetooth in Settings, select the aptly-named set of headphones, and you're connected. From that point forward, simply turn iPhone Bluetooth on, turn on headset, and you're paired in under 3 seconds. On top of this, when you're connected over iOS 10 on iPhone 7, the Bluetooth icon includes its own power meter next to it, so you're able to see at a glance how much power you have in the headset (the female voice mentions the power level at power off on the headset as well). Now on to the actual sound itself. Anyone who knows what they're talking about in the sound industry will tell you that, when it comes to sound, you have to either be born with the gift of hearing frequencies or you have to learn how to deal with different frequencies so that you know how to best operate something like a sound board or post-production mixer. As a semi-professional volunteer camera director for one of the top 10 churches in America, I'm surrounded by production folks, so I get this. For those strictly in the consumer space who have no idea what I'm talking about, there's really no need to read further; they are great headsets and you won't go wrong with them. For those who can't stand your sound mix being screwed up, read on. On the negative, this is distinctly a Sony headset. Their sound field is all over this headset. Personally, I prefer Infinity speakers over any other type; they simply reproduce the truest sound to my ears. Having said this, this headset is fully Sony, so if you're a Sony connoisseur, these are for you. In my head, the Sony sound field is biased towards the lower end of the frequency range. There is no way that I've found to change this -- maybe giving higher frequencies a bit more prominence in the sound field. However, the overall sound is well put together, and neither high nor low tones damage the efficacy of the reproduction in any way. In fact, I do appreciate the lowest frequency reproduction; I can almost feel the vibrations in my head when it comes to things such as dubstep! On the positive side, Sony has more than adequately reproduced the full sound spectrum with this headset. While I'm sure this has everything to do with noice cancellation (remember, these are my first consumer set of noise-cancelling headphones), I was able to pick up on nuances in songs that I already knew that I hadn't picked up before. Very nice stuff. Also, regarding volume and track control, it's literally as simple as swiping a finger vertically up or down (volume) or horizontally front or back (track) on the right earmuff (iPhone confirms changes). At the time of this review, I haven't had a chance to check out dealing with phone calls, but expect that to be just as intuitive. Bottom line? In spite of the fact that I have a personal sound field preference to another speaker maker, this Sony headset has instantly become my new, go-to headset for my iPhone and other devices. It does include a standard USB charger as well as a 3.5 inch jack in those cases that Bluetooth isn't available (such as that new iPhone 7!). I definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhilGA,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you for choosing Sony.
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Excellent Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony number #1 love my headphones best technology ever .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything you would want in a pair of headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. after long wear your ears do get warm

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi,m Ml1005! We appreciate your positive feedback. Thank you for your time and for choosing Sony! -Vincent sony_US

  • Rated 5 out of 5 stars

    Great wireless headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Noise Cancelling Headset. Great sound and comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I was very happy with these headphones.

    I would recommend this to a friend
Sponsored